Not an owner yet but ordered a Karoq 1.6 SE through Motability just over a week ago.

The dealer is being a bit elusive about when we can expect to get it, and that's not something I've experienced before. Other manufacturers have always given an expected delivery date at the time of ordering, so I hope that's not an indicator of customer service standards.

A warm welcome to the Forum!  

 

Could try another dealer if near enough?

Thank you Oldmansomerset. The paperwork is all signed off for this dealer and they are closest at almost an hour's drive away. 

Guess I'll just have to be patient.... 

 

Welcome to Briskoda

 

Davy

Welcome and hope you get a bit more clarity on lead time.  Dealer might be unsure of dates due to summer shutdown periods (in the factory) perhaps, which tend to create a bit of uncertainty around orders at times

Edited 28 July, 20187 yr by Superb170

Thanks everyone. I'm just used to getting an expected delivery date within a day or two of ordering from other manufacturers, I'm sure it'll work out ok 

dont count on a very correct delivery date

when we ordered my kodiaq 3 months ago i was given an estimate of 9 months (february next year) 

2 weeks ago i got a call from the leasing company that my car was in the country (i thought they had mixed it up somehow) 

and now im driving it, 6 months earlier than the estimate 

 

happy me ;p

Hi, I'm in Kent, Rainham to be precise, what dealer have you been to? 

53 minutes ago, Greenline3Matt said:

Hi, I'm in Kent, Rainham to be precise, what dealer have you been to? 

Hey there, the dealer in Canterbury because it was closest. Next nearest is Ashford and that is a pain in the arse to get to, as we've found out with our previous non-Skoda cars

☆Update☆ We've been told it's (hopefully) BW38