Is there currently a problem trying to choose a Preferred ŠKODA Service Partner?

 

I did have one selected under Skoda Connect but it isn't appearing.

 

When I try to choose a partner again using the search facility, nothing appears either using Skoda Connect via the website or app.

 

Thanks.

Mine is the same! I just assumed it was me!

 

I have a ticket open with Skoda as I can't activate routes from the web portal, which I think is unrelated.

 

 

I have selected my dealer about 100 times......i also bang my head against walls

It could be worse, Skoda UK could trying charging you for Skoda Connect, oh, wait a minute...

My service partner disappeared from my Connect recently and wouldn’t let me select them again. Got reminder in the app  yesterday to chose service partner, so thought oh they must have fixed it, but alas no, can’t find and service partners in my area :(

Exactly the same here. Got the reminder, typed out the dealer name, initially found it, sent to vehicle, added to favourites, came out of that section of Connect, went back in to Service Partner - nothing.

Skoda Simply NOT Clever (again).  Incidentally, I received a call (again) from DM Keith, Leeds about booking my car in for its 1st service. All sorted elsewhere thank you, but just so that I hadn't misheard them the 1st time, I enquired about the price for the service - no, I was correct 1st time, £239. And what does that include? Oil, oil filter, any applicable software updates, visual check, and a wash & vac. The car and Connect can tell me there are no car software updates, so it must include a hell of a lot of visually staring at the car! 

Send them this...

 

 

 

The small print mentions for cars 3 years old or older, but my dealer will happily apply these prices to all aged cars.

Thanks silver1011. Do you use a branch of DM Keith in or near York? I'll mention that to them if they ever call again, but even the above involves a lot of smoke & mirrors, just to justify the shiny, tiled dealership premises. 

 

Preferred Service partner seems to be working again.

6 minutes ago, RichardPB said:

Preferred Service partner seems to be working again.

not for me it's not......

 

well that's my excitement over for the rest of the day.....

1 hour ago, RichardPB said:

Preferred Service partner seems to be working again.

Mines back working too.

Edited 9 December, 20187 yr by Kenny R

I will connect my phone to the car tomorrow.....just in case it produces some magic!

 

i would be interested to know if anyone can get anything other than ‘Plan Trip’ with Amundsen. Some success stories above are for Edition models with Columbus. 

I have finally got the dealer details set up

 

My next challenge is to get my phone to connect straight away rather than the faffing i currently need to go through!

On 07/12/2018 at 13:22, westie38 said:

Thanks silver1011. Do you use a branch of DM Keith in or near York? I'll mention that to them if they ever call again, but even the above involves a lot of smoke & mirrors, just to justify the shiny, tiled dealership premises. 

 

 

I've used DM Keith in York in the past, but as with everything in York they like to charge a premium. Not overly impressed with their workmanship in the past either.

 

I work close to Durham so use Pulman Skoda. Being the North East, pricing is competitive and their service has been good.