Anyone know the full details of Campaign 23AX?

 

2015 1.6 TDI DSG and from 2nd March, it has this campaign against it. It is an emissions-related campaign which is to do with the catalyst (they told me) reducing in effectiveness as the vehicle ages, resulting in increased emissions. So this is a software fix in the engine control module which they promise me, won't effect fuel economy!! Yeah, right!

 

Anyone know anything about it?

 

Thanks

 

Nick

Edited 6 March, 20206 yr by NikTheGeek

Hi there!

 

I just got a phone call from my dealership related to this 23ax recall.

 

Of course he told me that this wouldn't affect anything at all.

I don't believe it.

 

Does anyone know what is this in detail??

 

Thanks a lot!

I checked today for my car (1.6 TDI, 2015, 5s manual) and I got positive check from skoda recall tool. 
I then mailed my garage and they explained it like this:

I doubt I will get more detailed explanation. 

 

On all affected TDI vehicles there is a possibility that with increased mileage due to the thermal aging process of NOx storage catalyst there will be reduced catalyst activity, and thus in the further course of aging and an increase in the value of exhaust gases during the heating phase. Updating the software reduces the emission of harmful substances.

The software update does not have any negative consequences for fuel consumption, CO2 emissions, engine power, maximum torque, sound emissions or endurance of the engine or exhaust aftertreatment system.

 

I already got a date with the garage for some other things next week so I will be checking this thread. 

 

Though car is still under warranty so I do not think I have the privilege to say no to this update.

Edited 9 July, 20205 yr by Tivan

Why would you want to refuse an update? 🤔

Well given that I have seen some reports that these kind of updates directly affect basically how engine operates, gas/diesel/air mixtures etc, some people experience either worse gas mileage or some other types of changes which are bad especially in the long run. That last part is important to me as I plan keeping a car for a longer period. I am not giving all the credits to these reports, but neither do I trust main dealers or Skoda for that matter, given that I know how these "green facts" are more important to them then their customers and cars. But, as I said, I do not think I can argue much because car is still under warranty for 2 months.

Under the UK Warranty T&C's recall actions need to be accepted and carried out.

But that is safety related ones, safety critical type, or very important, not just something that the VW Group would like done.

If they ****-ed up then they need to 'own it' and give 'Trust building guarantees' as they did with 'The fix'. No point causing owners the hassle and adverse affects of their tweaks.

 

The type of RECALL or SERVICE RECALL ACTION / SERVICE CAMPAIGN that is compulsory in the UK and that could void a warranty should be appearing on the DVSA / DVLA / DfT websites in the UK and the people carrying out the work should provide the vehicles Registered Keeper with Paperwork on why and what is getting done. 

Provide the paper trail not just have something 'On their system'.

 

Edited 13 July, 20205 yr by Roottoot

Been into my local stealership for the cambelt and water pump change and I was told my car was in need of this software. When I asked about it, I was told it improves your catalytic converters efficiency.

 

He got a little panicky when I questioned him about how long this update has been available. When I said the car was serviced October 2020, he just said 'oh it mustn't have been around then'.

 

And judging by the post time stamps above, he's telling a few porkies!!!

I think most folk around the 1.6TDI engines are feeling somewhat sceptical around having software updates after the EURO5 debarcle.  This isn't the same issue, its a problem whereby NOx levels maybe too high and a firmware update to the ECU will actually improve mpg. Skoda UK are trying to head off failures of the DPF and Catalyst early and this can be performed by tweaks to the engine.  I know that people don't like change and some folk feel that Skoda will turn their 1.6TDI Ferrari into a 1.6TDI Snail-Mobile.  The good news as this is a firmware change (as opposed to firmware change and a wholesale change of the injector ports for the EURO5 emissions scandel for the 1.6TDI engines), it can in theory be rolled back if the owner feel strongly enough and asks their dealer.  Skoda UK have tested this change, so this isn't a case of testing on your customers.  

27 minutes ago, tunedude said:

Been into my local stealership for the cambelt and water pump change and I was told my car was in need of this software. When I asked about it, I was told it improves your catalytic converters efficiency.

 

He got a little panicky when I questioned him about how long this update has been available. When I said the car was serviced October 2020, he just said 'oh it mustn't have been around then'.

 

And judging by the post time stamps above, he's telling a few porkies!!!

A Dealer not telling the truth? Surely not!

2 hours ago, varaderoguy said:

I think most folk around the 1.6TDI engines are feeling somewhat sceptical around having software updates after the EURO5 debarcle.  This isn't the same issue, its a problem whereby NOx levels maybe too high and a firmware update to the ECU will actually improve mpg. Skoda UK are trying to head off failures of the DPF and Catalyst early and this can be performed by tweaks to the engine.  I know that people don't like change and some folk feel that Skoda will turn their 1.6TDI Ferrari into a 1.6TDI Snail-Mobile.  The good news as this is a firmware change (as opposed to firmware change and a wholesale change of the injector ports for the EURO5 emissions scandel for the 1.6TDI engines), it can in theory be rolled back if the owner feel strongly enough and asks their dealer.  Skoda UK have tested this change, so this isn't a case of testing on your customers.  

 

Mine is a 2.0tdi VRS, so they must be thinking about all the diesel engined cars.

 

I picked the car back up over an hour ago and I can't say I felt anything different in how it drove and the mpg coming back home was what I expected. 

 

2 hours ago, Warrior193 said:

A Dealer not telling the truth? Surely not!

 

They're not interested in answering questions. As long as they're getting the money, that's all they're interested in. 

It is about emmisions now. I submitted a claim under the vw emmisions scam for my old mk2 VRS and it covers models upto 2019 now. Basically we thought the euro 6 had escaped the scam but clearly not. Second claim submitted for my current 2015 VRS.

10 hours ago, Ecomatt said:

It is about emmisions now. I submitted a claim under the vw emmisions scam for my old mk2 VRS and it covers models upto 2019 now. Basically we thought the euro 6 had escaped the scam but clearly not. Second claim submitted for my current 2015 VRS.

What is the claim process and what are you likely to get for your 2015 one?

 

Nick

18 hours ago, tunedude said:

Mine is a 2.0tdi VRS, so they must be thinking about all the diesel engined cars.

 

I picked the car back up over an hour ago and I can't say I felt anything different in how it drove and the mpg coming back home was what I expected. 

 

2.0TDI Engines are different beasts - and whether it is a 1.6 or a 2.0TDI engine, different methods of applying the firmware apply (because they are different engines).  OP stated a 1.6 TDI

21 hours ago, NikTheGeek said:

What is the claim process and what are you likely to get for your 2015 one?

 

Nick

I have registered my claim with a company called Charles Lyndon who are based in London. I am not sure of exact compensation expected as VW appear to fighting the UK claim. They have paid thousands in compensation in europe from media posts so it will be a wait and see. However it us no win no fee so comes with minimal risk claiming. That's why I put two in.

?

Have the people that are being told that there is a Service Campaign 23AX ones that have already had the Emissions Fix Carried out on their 1.6 TDI CR.

So already had the New Engine Management / Software Update and the Flow Device fitted?

http://skoda-auto.com/services/recall-actions

 

2 minutes ago, e-Roottoot said:

?

Have the people that are being told that there is a Service Campaign 23AX ones that have already had the Emissions Fix Carried out on their 1.6 TDI CR.

So already had the New Engine Management / Software Update and the Flow Device fitted?

http://skoda-auto.com/services/recall-actions

 

 

No, the original emissions fix didn't include the 1.6tdi. My car wasn't included in it anyway, I checked. However, it was called in for Campaign 23ax

It included Euro 5 Emission 1.6TDI's.

So is yours a Euro 6 emission car from late 2015?

2 minutes ago, e-Roottoot said:

It included Euro 5 Emission 1.6TDI's.

So is yours a Euro 6 emission car from late 2015?

 

It is. October 2015 and its deffo a Euro 6 when I check it's reg on the clean air zone sites.

@Ecomatt Would are you claiming for,

as in what are your financial losses from buying and owing the TDI's that you had?

38 minutes ago, e-Roottoot said:

@Ecomatt Would are you claiming for,

as in what are your financial losses from buying and owing the TDI's that you had?

Basically the depreciation loss on the cars value once the scam hit. Plus issues surrounding emmisions.

The  General Public including non car drivers are the ones that suffer from vehicles Emissions,

and the value of used TDI's is pretty high and certainly not suffering from depreciation because of the Emissions Cheat VW Group had on vehicles.

 

Maybe give a cash donation to the Heart & Lung type charities from the saving you had on low VED and good fuel consumption you got with your TDI's.

Edited 14 May, 20215 yr by e-Roottoot

On 14/05/2021 at 09:31, e-Roottoot said:

The  General Public including non car drivers are the ones that suffer from vehicles Emissions,

and the value of used TDI's is pretty high and certainly not suffering from depreciation because of the Emissions Cheat VW Group had on vehicles.

 

Maybe give a cash donation to the Heart & Lung type charities from the saving you had on low VED and good fuel consumption you got with your TDI's.

I see your point, however if you can claim why not. Other people are world wide and why should car companies get away scot free selling us products that are not as described. It is personal choice if you claim. Look at all the issues the mk2 had with the software update after the scandal hit. Most people had failing egrs soon after and reduced mpgs. Not the car you signed up for whether new or used. 

I can see the mk3 having the same issues with this software update. It is supposed to alter the warm up cycle and reduce the impact on the catalytic convertor for higher mileage vehicles. All that and not reducing the economy or performance. Why bother with the update as the catalytic convertor is a consumable item, so if it fails or emmisions are high then you fit a new one. More to it than what we are being told as a consumer. 

Edited 15 May, 20215 yr by Ecomatt

Not everyone is greedy is why.

'People' did not have to have VW's voluntary emissions fix carried out and the market was good for ones that did not have 'The fix'. 

If you owned the car the choice was yours to not have it touched by Dealerships.

 

As with any 'Software Updates', if you do not want them then make it clear when the cars is being serviced that they do not do them. that is if the car is yours.

Edited 15 May, 20215 yr by e-Roottoot

21 minutes ago, e-Roottoot said:

Not everyone is greedy is why.

'People' did not have to have VW's voluntary emissions fix carried out and the market was good for ones that did not have 'The fix'. 

If you owned the car the choice was yours to not have it touched by Dealerships.

 

As with any 'Software Updates', if you do not want them then make it clear when the cars is being serviced that they do not do them. that is if the car is yours.

Everyone is entitled to an opinion whether it is right or wrong. 

A lot of people had the update who were clueless about cars and suffered. I did not as I sold it soon afterwards. You can take a morale stance with these types of situations and I was like you, never claimed for anything. I work and am in the top 10% of earners. However now id rather be that person with a cheque in my hand than the one who hasnt. 

How much do you consider that you lost when you sold it soon afterwards over and above the depreciation that it would normally have suffered?