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CarPlay stopped working

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It seems that CarPlay in my Octavia III (2018) stopped working. I have some Swing/Bolero hybrid infotainment system.

 

This actually happened a year ago. I even sent an e-mail to Skoda service six months ago, but still have not received any reply. I think this happened when iOS was updated from 13.1 to 13.2.

 

At first it was informing me "No playable audio files". I uploaded one song to the iPhone - the message disappeared, but still could not connect. After that I tried all the usual stuff - different USB cable, different iPhone, deleting recent applications etc., but without any luck.

 

What is actually strange is that it connects sometimes, but this happens very rarely (once or twice a month)!

 

I visited the dealer where I have bought the car. They updated the system, but it did not help.

 

My next step would be to downgrade iOS to 13.0 version, but this will be very painful as I have to do the hard reset of my phone.

 

Any ideas what might be the problem?

The only thing I would suggest is to completely unpair your phone and factory reset the carplay settings on your infotainment system and retry it. Make sure the phone is disconnected and do it the following way: Firstly on the iphone go to Settings - General - Carplay - Skoda ( or/and any other vehicles ) - Forget this car. Secondly, on your infotainment go to Menu - Settings - Scroll to Factory Reset - Scroll to Individual Factory Reset - Scroll to Mirrorlink and reset it. Then reconnect your device and try it. Remember to select yes if it gives you the option to use Carplay when iphone is locked. Might be worth a try. It could simply be a glitch in the settings.

  • 1 year later...

My Apple CarPlay wouldn’t connect this morning. Followed the procedure above and now working perfectly.

Thanks bigadel1 

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