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Sending destinations to Satnav from phone or PC to Columbus unit in Superb 2020

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I picked up the car (Brand new Superb Sportline plus 272)  a few weeks ago and am unable to send destinations to the car remotely. The Skoda instruction video for this shows an app on the Columbus home screen called online destinations. I do not have this and so wondered how this compared to others with a similar set up.   I have a connect account and connectivity. Skoda customer service and local garage are scratching their head with this so any advice would be welcome.

same would love to know how to do this, was dead easy on my previous one :-(

 

John

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