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Miles/Kilometres Issue

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Hi all.

I took delivery of my new Skoda Karoq 1.0 last week, and hubby noticed that after setting everything to Imperial measurements; in particular miles, it has been reverting back to kilometres after the engine has been switched off for a while. I have yet to drive it as still nervous after an accident on Christmas Eve. 

 

He said it could be a coincidence, but this seemed to be obvious after I had set up the Skoda Connect with both the app and via the Infotainment screen/settings. He has had to reset it 3 times now and has deleted my profile.

 

The only thing I can think that is causing this, is that for some reason, my profile is set to kilometres; however, neither of us can find anything in my profile settings that show I have to set it to miles/Imperial as well as the general settings.

 

Has anyone come across this before or have any help to offer?  We have had Skodas before and are familiar with them.

 

Many thanks. 

I have no experience or knowledge of the recent software issues Skoda's are having but someone should be along that knows all about them.

http://briskoda.net/forums/topic/484705-kphmph

 

 

Edited by e-Roottoot

  • Author

Thank you.

I would have expected your dealer to have set this up during the Pre-Delivery Inspection (PDI) as it would be very dangerous to have the speedo reading in km/h instead of mph! But having set it correctly, I can't see any reason for it to change unless you have the personalisation option and have somehow set it up so that one of the keys resets it to Km. 

 

If it persists, I think a call to your dealer is called for!

 

Chris

  • Author

Hi Chris.

 

Because of Covid they did the bare essentials plus valeting etc. It is on the Motability scheme too. You are quite right about the danger side of things as hubby is very experienced at driving and it totally threw him. I did do the personalisation option purely to be able to use the Skoda Connect functions which we have free for a year. 

 

Tomorrow we are going to see if my personalisation is still there; as far as I know hubby deleted it. If it is I will delete it anyway and start from scratch. Then if it runs okay in mph,  I will set it up again for Skoda Connect and observe very carefully  what I am doing. Should it still do the same as before then definitely it will be going back. Sort of takes away all the pleasure doesn't it? 

 

We had the Karoq 1.5 a couple of years ago and had the gear lag problem. Both the RAC and the dealership said there was no indication of that problem, yet as soon as we got it back it would do it again; very dangerous at roundabouts when putting your foot down and nothing happens for a few seconds. By that time someone coming from the right could have gone straight into the car expecting us to be going at a typical speed for the circumstances. It went back as an early termination. 

 

When replacing the Karoq we went for a Suzuki Vitara and would you believe it was deja vu but this time with the electronics. 90 in a 20 zone and all kinds of weird and not so wonderful road speeds to distract. They supposedly put another camera in as they said it was linked to the software for reading road signs but it still did it.  Unfortunately we had an accident in it just before Christmas, so we thought we were doing the right thing going back to a Skoda, and avoiding the 1.5 engine. Maybe not so!

 

I will update as and when. Thanks for your help. 

Are you perhaps using different keys. Some settings are key specify.

  • Author

Yes, we are using different keys. But if the default settings are mph, or they have been changed to mph, should't they stay like that whatever key is being used?

As above some of the settings are key specific. ie.
If you set mph using 1 key then that key should remember settings and default to mph when using that key. If the other key hasn’t been used when mph, or any other settings selected then it won’t default to mph, or any other options selected when that key is used. 

Edited by Kenny R

  • Author

The other key has been used though Kenny. I haven’t even  driven it yet. He kept changing it back to mph when using his key. Then if for example we stopped off somewhere or park up for the day; the next time he went in and started it, it would default back to kilometres so he then had to change it back again to miles. Even if it was defaulting to my key, as my key is set up for miles it should remain the same. 

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