When I started up this morning up came a message on the screen "Component Protection Active". Never seen it before. As I drove away it disappeared to be replaced by usual navigation screen. Can anyone tell me what it is and any ideas why it should come on today?

Component protection is designed to prevent (deter) people from stealing head units. Each unit is coded to a particular vehicle and this message will come up if a head unit has been put in a different vehicle. 
 

However, some times, there are gremlins which cause these things to happen for no reason and they go as soon as they arrive. It must be similar to the occasions when CarPlay doesn’t function for no particular reason by does when you start the car again. 

Thanks Ren Man. Looking back to evening before, I was using the Skoda Connect App so might have done something! Will have to check; though not had message since.

You won’t have done anything  with the connect app. As said, it’s a gremlin that appears occasionally. I’ve had it maybe 3/4 times in 4 years. 

Thanks Scott. I'm glad it's something to not be too concerned about.

Seen the same thing three or four times on my Octavia too, wasn't able to use the radio one morning because of it but it was back to normal again later on.

I had it again last night in my Karoq - has happened maybe 3 times in the 2 years I have owned it. I just turn the whole infotainment unit off & back on again & it clears it. Dealer told me "that just happens now & again". Like some of you have previously said - electronics can just get unusual gremlins now & then, I guess the more complex they are getting the more likely maybe? I had another issue once where the adaptive cruise control failed to work & was accompanied by a yellow triangle in the display with an exclamation mark in it. I turned off the ignition & restarted again & the problem has never occurred since. Dealer scanned the vehicle for faults during the last service & found nothing.

Hi, I've replaced the multimedia unit in my skoda, with one, from another vehicle, will it work, and how do I do this. ie, remove, the, 'component protection active' ??

20 hours ago, MarkButton said:

Hi, I've replaced the multimedia unit in my skoda, with one, from another vehicle, will it work, and how do I do this. ie, remove, the, 'component protection active' ??

You have to take it to someone with an authorised GEKO account and ODIS diagnostic software - a dealership or specialist will be able to assist.

Thanks 👍 

Got the same problem with Supurb 2020 except the bug is permanent. 2 trips to the dealer with no joy. They are geniunely puzzled how to fix it. It is annoying that there is no radio, no navigation and no mobile connectivity. It is a warranty issue so it won't cost us but looks like the dealer will have the car for a while.

Edited 7 June, 20241 yr by Kim6

Further to the saga. We got a message from the dealer after they'd contacted the technical office. They were advised to replace the unit.  They couldn't give a date when this would be. Yay, a summer holiday without radio, navigation, etc. The dealers sort of updated the software so now the adaptive cruise control is busted as well. I am a developer engineer so I am struggling to understand why the need to replace the computer. A computer either works or not at all. The problem is most likely software related but due some inane restrictions put on the computer one cannot simply update it. I can't fault the dealer and I still think the car is very good but it is badly let down by a very buggy computer and very bad design decisions around said computer.

Saga Part III. The dealer replaced the infotainment system and now the radio is back. They couldn't get the gps to work so it looks like the 'new' unit was also defective. This took about a week so the dealer generously gave us a loaner car. A 2024 Enyaq iv80. Quite nice. So the infotainment system works ...better. I also discovered I can't set the Primary User which is a pain. The dealer has ordered a another unit which we plan to install in September which is after our holidays and is the next opportunity to do this. I can't fault the dealer at all and are genuinely doing their best. Just bug-ridden, crappy software from Skoda/VW. 

Saga Part IV. A New Hope. After a 3 week visit to the dealer the cruise controller now works. The head technician tried to manually a security token which worked. During this time we had the load of the Superb 2024 4x4 Diesel. Ok but I'm hooked on the quiet hybrid. The remote control features still don't work since we can't set the primary user. The technian notice this too and also noticed the absence of the E-Commerce app on the main screen. It does a lot more than allow one the buy subscriptions,etc. It acts as the main communications hub in the infotainment system. After much fiddling by him it still stubbornly refused to appear.  It turns out a few Skoda Superbs have the same issue and it is not a bug in the cars. The server application sitting somewhere in the Skoda cloud service has a bug that affects a few cars. The car was returned with assurances that the server application would be patched in the coming weeks (months?) and all functions will be restored. I cannot fault the local dealer (Motor Partner Namsos) since they have really tried to help but I am less than pleased with Skoda to release such software. 

 

And now I simply wait...

Hi bro!

Thanks for this long read

I’m now on Saga 3 part I think

I woke up in the morning, found message, go to service, they say go to dealer, dealer after 3 days ordered the unit, after 2 moth I have this unit, I bring my car to dealer again, after 2 days he said that it is still in component protection.

No bt music, no navigation

Will give some more updates later

Edited 26 March, 20251 yr by Dmitri

Back with news

After 3 weeks of the dealer studying the problem, the part that was sent from Skoda works correctly. The problem most likely lies in the MIB. This is checked by some codes that the dealer receives from Skoda. If so, the MIB needs to be repaired separately.

I'll be back tomorrow