On 23/08/2021 at 21:17, Jamie82 said:

Getting it back tomorrow - they're very confident that it's been resolved...we shall see!

 

Was it resolved?

 

 

And while we wait for news,  just a reminder, this was an ex-demonstrator!  

 

Any hint as to the dealer - which direction from you on the compass is it a four hour round trip?

2 hours ago, FlyingGecko said:

And while we wait for news,  just a reminder, this was an ex-demonstrator!  

 

Any hint as to the dealer - which direction from you on the compass is it a four hour round trip?

Dealer's should be left out of this. Skoda are to blame and a quick search will show where their UK headquarters are located.

 

What does being an ex demonstrator have to do with anything, other than making things worse.

 

Being an ex-demonstrator has a lot to do with it.  They've been running the car with several fairly obvious faults.  is it likely none of them have occurred until Jamie82 took delivery?  I don't think so.  Also, whether they were apparent beforehand or not, in which case being ex-demnstrator is largely irrelevant,  Jamie82's relationship is with the dealer, not Skoda UK.  For instance, if you buy a washing machine from Curry's and it breaks down fairly soon (there are specified timescales) then it's Curry's liability in the first instance, not the manufacturer.  Consumer Rights Act 2015. 

1 hour ago, FlyingGecko said:

Being an ex-demonstrator has a lot to do with it.  They've been running the car with several fairly obvious faults.  is it likely none of them have occurred until Jamie82 took delivery?  I don't think so.  Also, whether they were apparent beforehand or not, in which case being ex-demnstrator is largely irrelevant,  Jamie82's relationship is with the dealer, not Skoda UK.  For instance, if you buy a washing machine from Curry's and it breaks down fairly soon (there are specified timescales) then it's Curry's liability in the first instance, not the manufacturer.  Consumer Rights Act 2015. 

These cars are riddled with faults from factory, faults Skoda are unable to rectify so the fact that it's an ex demo car makes no difference. Whether new or ex demo the dealer is not going to advise the customer "by the way you car will suffer from numerous software faults. As for your comment regarding the Consumer Rights Act 2015, perhaps you should go back through this thread and see my earlier comments where I make very clear the dealer is liable.

In one post you say dealers should be left out of this, in another you make it very clear the dealer is liable.

 

If they're liable, they can't be left out of it.

 

 

 

The point about this particular car being an ex-demonstrator is that it will probably have been used and driven several times, not just driven a few yards off the transporter into the showroom.

Hence is possible the faults have already manifested themselves; and if they have, the dealer will know they do exist, and in that case the dealer is deliberately concealing actual (not potential) faults.  That's all I am saying. 

 

 

I also acknowledge that the Octavia IV generally is prone to software problems, stemming from the design, testing, and manufacturing processes, and that's where the manufacturer is responsible for supplying faulty goods to the dealers.

 

54 minutes ago, FlyingGecko said:

In one post you say dealers should be left out of this, in another you make it very clear the dealer is liable.

 

If they're liable, they can't be left out of it.

 

 

 

The point about this particular car being an ex-demonstrator is that it will probably have been used and driven several times, not just driven a few yards off the transporter into the showroom.

Hence is possible the faults have already manifested themselves; and if they have, the dealer will know they do exist, and in that case the dealer is deliberately concealing actual (not potential) faults.  That's all I am saying. 

 

 

I also acknowledge that the Octavia IV generally is prone to software problems, stemming from the design, testing, and manufacturing processes, and that's where the manufacturer is responsible for supplying faulty goods to the dealers.

 

If you sold someone a used car as a private seller that was full of issues you would be called all the names under the sun. Seems like you can do it professionally as a dealer without being criticised, I mean a sales a sale isn't it. If they didn't pull the 'that's the first one we've heard of' line every time then maybe it would be forgivable but to sell a lemon with a smile on your face is a certain level of cretinous gouging savagery. 

On 15/08/2021 at 11:34, AviationNut said:

Got me on that one........poorly engineered spell checker on my phone

 

Freudien slip?

On 26/08/2021 at 11:10, nidza said:

 

Was it resolved?

 

 

Touch wood....no issues so far. I've done about 300 miles since collection and it's been working fine.

On 15/08/2021 at 21:23, Joss1733 said:

Beside the rear view mirror,it is meant to be for a dash cam

Try and get a cable for a Nextbase!

Hi I purchased the following cable from Amazon which fits both a Nextbase 322 Dashcam and the Octavia Mirror USB socket,

Duttek USB C to Mini USB Cable, Mini USB to Right Angle USB C

thanks Alan

Is this what you're after?