So I just bought a facelift vrs with the MY18 Amundsen, I'm trying to start Skoda Connect but I'm getting nowhere.

I'm on my driveway connected to home WiFi and all I get is "Checking online services" forever. It never gets past it.

 

I tried my phone hotspot but I'm on EE and looking around it seems there's a problem with EE or there was.

 

Anyone know what I can do about this? I tried a factory reset, didn't do much to get.

Hi,

 

You can start the linking process by registering your car VIN via the Skoda Connect website Skoda Connect.  This will get you so far through the registration wizard and then will give you a code to enter in the "Settings -> Skoda Connect -> Registration" section of your head unit.

 

Just make sure the car is connected to the WIFI or the hotspot as before and then enter that code, it should then register.

 

Hope that helps.

Slick2097

Ok I've got the code, but the head unit is still sat doing this, can't get to where I have to enter the code.

Is that when you go to

• Menu
• Settings
• Skoda Connect (Online Services)
• Registration

Or is it still sat there from when you tried to activate it before?

 

If its still sat there, just press the OK or the X button until you can get back to the main menu, then follow the trail above.

 

Slick2097

I’m having the exact same issue. I’ve tried everything to get it to work up to and including disconnecting the battery for 90 mins and 3 different Wi-Fi networks. 

1 hour ago, Slick2097 said:

Is that when you go to

• Menu
• Settings
• Skoda Connect (Online Services)
• Registration

Or is it still sat there from when you tried to activate it before?

 

If its still sat there, just press the OK or the X button until you can get back to the main menu, then follow the trail above.

 

Slick2097

 

Yep that's where I'm going, dismissing it doesn't help, it just won't let me get to the code entering page

I sometimes get to enter a code but then get this error. There is obviously a wider problem somewhere.

5 minutes ago, RaymondReddington said:

I’m having the exact same issue. I’ve tried everything to get it to work up to and including disconnecting the battery for 90 mins and 3 different Wi-Fi networks. 

 

2 minutes ago, Antimus said:

 

Yep that's where I'm going, dismissing it doesn't help, it just won't let me get to the code entering page

 

Hmm, might be Skoda themselves have a problem if both of you are having issues.

 

Give it an hour or two and try again?

 

Slick2097

 

What is it you’re looking to gain from using it? I’ve had my FL for 5 years now. Never once used these features. No criticism implied. Just making sure you have an expectation that this will deliver on. 

7 minutes ago, SC03OTT said:

What is it you’re looking to gain from using it? I’ve had my FL for 5 years now. Never once used these features. No criticism implied. Just making sure you have an expectation that this will deliver on. 

Good question! It’s more the fact that it won’t work which is annoying me. I’ve been trying now for a couple of weeks.

11 minutes ago, SC03OTT said:

What is it you’re looking to gain from using it? I’ve had my FL for 5 years now. Never once used these features. No criticism implied. Just making sure you have an expectation that this will deliver on. 

It has gadgets I can't use, I don't understand your question. Why wouldn't I want more gadgets?

7 minutes ago, RaymondReddington said:

Good question! It’s more the fact that it won’t work which is annoying me. I’ve been trying now for a couple of weeks.

 

Just now, Antimus said:

It has gadgets I can't use, I don't understand your question. Why wouldn't I want more gadgets?

For sure. Gadgets are good 👍🏻 

23 minutes ago, SC03OTT said:

What is it you’re looking to gain from using it? I’ve had my FL for 5 years now. Never once used these features. No criticism implied. Just making sure you have an expectation that this will deliver on. 

 

Good question to be fair.  I activated mine assuming it would allow me to use the Care Connect functions to allow me to see if the alarm was set, or if the windows are left open or my current fuel and odometer ..

 

Turns out, my car doesn't have the first two options and the third is controlled by SmartLink+, which is independent of this anyway. (Just remember to open / have open your smartlink app on your phone before you disconnect your phone and turn the engine off)

 

You can check what you can and cannot do by using the Skoda Connect Availiabilty List which will tell you what you can expect to see if it activates.

 

My model:

 

All the infotainment online gubbins on mine has expired and the license needs renewing - £44 a year.  No thanks, I can get all that on Waze for free

 

 

And the care connect on mine is limited to:

 

Which is basically, nothing useful.

 

So yeah, its not amazing, but if its bugging you because its not working, then keep trying

 

Slick2097

 

I should say my car doesn't do the first two options on Care Connect because it doesn't have the e-call button functionality and so it does not have access to the remote access option ...

 

(unable to edit post above .. apologies).

This sounds a lot like the following thread:

I'm currently in the same boat, unable to register as the new owner of the vehicle in the app

Thanks, so is there an actual problem with the Skoda end at the moment stopping registration working?