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DSG service confusion

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Hi troops - I know this has been discussed before, I've read all I can find on it on here - 4 year service time on my low mileage (21000) 2018 SE L 2.0 TDI 4x4 Karoq and I have the following responses from franchise dealers and an independent VAG specialist:

- not sure but will find out and tell you before you come in  (for routine stuff)

- not required until 80 000 miles

- most of  these are sealed for life so unlikely, tell you when you present the vehicle 

 

Looking at previous threads, if its a higher powered engine it needs to be done periodocially as the wet box is fitted, lower powered 'dry' versions are sealed for life no service. 

 

What do we think - any experience from owners or those in the know with my particular model? I believe in preventative maintenance, but in these days of short term car ownership, I won't be doing anything that Skoda don't  clearly recommend. My objective is to maintain warranty conditions and clauses that say you should carry out all the reommended items. To me, 'recommended' means you 'must' to maintain the approved used warranty - its in the fine print. 

 

Really would appreciate your thoughts/experience on this topic.

 

Btw can't fault the car, quite a competent machine. Michelen Cross Climate on her, very sure footed. 

I'd be doing it at the recommended 40k mile interval, I think.  

 

How many miles are on your car and have you had the Haldex properly serviced?  

 

Having recently seen pics of Haldex 5 gauze strainers completely clogged at 20k miles, I recently had our 2019 TDI 190 Haldex done at 20k miles.  

 

Talking to my local indy VAG Specialist, Brian Curley at Star Performance in Dysart who I've been using for getting on for 20 years, he agreed that 20k is a wise service interval for the Haldex. 

First thing is 4 years is not a Service Interval for a wet clutch DSG, it is by miles not years. 

 

Haldex is due the Oil Change at 3 years / 30,000 miles or sooner so overdue on a 2018 car even if only at 21,000 miles. 

 

Most DSG are certainly not sealed for Life, only the DQ200 has no Oil Change interval but they are not sealed (people do change the oil and there is 2 oils, box and MCU)

and DQ200's are not used in any 2 litre TSI or TDI.

Or any AWD (with Haldex)  or any with over 250Nm. 

 

So is the DSG in this thread a DQ381 which some say is a 80,000 mile Oil Change Schedule.

http://briskoda.net/forums/topic/482244-dq381-service-intervals

 

http://briskoda.net/forums/topic/470669-dq380-service-schedule

 

 

 

 

 

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Edited by roottoot

3 hours ago, Pug72 said:

..but in these days of short term car ownership, I won't be doing anything that Skoda don't  clearly recommend. My objective is to maintain warranty conditions and clauses that say you should carry out all the reommended items. To me, 'recommended' means you 'must' to maintain the approved used warranty - its in the fine print.

 

I don't agree with your last point ( I also think you're factually incorrect, the warranty doesn't say that ) but it's your car and you should do what you think is correct.

 

My thoughts?  I can't recall ever reading on any forum where the warranty provider hasn't paid out because a dealer gave out the wrong details. It's a problem only in the minds of those who actively go looking for problems, it simply doesn't exist in real life.

 

The reality is there's no confusion, you said it yourself, your objective is to maintain the warranty and to comply with the warranty, you have to do what Skoda says. End of story.

 

Now if Skoda says the car needs serviced every 2yrs then that's what you must do to maintain the warranty. If you listen to armchair experts like us and VAG specialists who are not approved by Skoda, they'll all tell you what they think, but that goes for nothing to satisfy the conditions of warranty, because it states you have service it according to Skoda recommendations.

 

My advice is you get down in writing whatever the Skoda dealer says so that in the very unlikely event warranty doesn't pay out due to wrong maintenance, you have proof of what Skoda recommended. They'd have no option then but pay out.

 

 I have a DQ381 which ( depending on who you speak to ) requires a DSG oil change every 80,000 miles on my Kodiaq and a DQ200 on the Karoq. He hasn't done it above, but what ROOT often does is print out the Skoda maintenance price list, and on there you will see DSG oil change every 4yr or 40,000 miles, neither which applies to me. That list isn't worth the paper it's written on. The list aslo says every 3yr for 4x4 oil, but again, it makes no mention of which 4x4 box.  If Skoda have said to you it's every 4yr for 4x4 oil according to your chassis no. then that will be good enough to satisfy the warranty.

 

To meet warranty conditions, I too need to speak with Skoda and go with whatever they say. To meet real-world maintenance conditions, well I cover about 5k a year in the Kodiaq which means it would take 16years before my gearbox oil needs changed. I really don't give a toss what Skoda or what anyone else thinks, I'll be changing that oil probably around the 5yr mark because in my tiny mind, that's long enough. 

 

 

10 hours ago, Pug72 said:

Hi troops - I know this has been discussed before, I've read all I can find on it on here - 4 year service time on my low mileage (21000) 2018 SE L 2.0 TDI 4x4 Karoq and I have the following responses from franchise dealers and an independent VAG specialist:

- not sure but will find out and tell you before you come in  (for routine stuff)

- not required until 80 000 miles

- most of  these are sealed for life so unlikely, tell you when you present the vehicle 

I have the same car,same year with around 30,000 miles. I contacted Skoda direct after being miss informed it was a sealed for life box. I was told it is not a sealed for life but needs a oil change at 80,000 miles. 

I saw the service tec at my dealer, and showed him the text from Skoda and he confirmed it is due at 80,000,

That is good enough for me.

I was going to have the change done early due to the Cam belt and water pump needing to be done next year and wanted to spread the cost.

I do have the All in One service plan with warranty as a safeguard ?

 

As in thread after thread it has been said that the Skoda Chart for Skoda Service & Maintenance pricing reads as the DSG Service is a 4 year schedule but it is not and @kodiaqsportlineknows this as he has been part of the threads where it has been discussed. 

It helps if 'armchair experts' remember their posts or what they posted when they had another user name on the forum. 

 

'Guest'. posted here. They used to refer to 'armchair experts'.

http://briskoda.net/forums/topic/469823-dsg-oil-change-missed-at-40k-should-walk-away

 

 

The thread where @Gomezzasked and got an answer from Skoda.

http://briskoda.net/forums/topic/501489-dsg-oil-change   

Do you remember this @kodiaqsportline?

 

There was another thread i think where the correct answer was posted. 

http://briskoda.net/forums/topic/501667-cambelt-gone/page/3

 

 

 

The '4x4 oil change is the Haldex and is @ 3 years / 30,000 miles or sooner.

It used to be @4 years / 40,000 miles and then there were failures and VW changed that that to 3 years / 30,000 miles and sometime later Skoda did the same.

Not that all Service Desk staff seem to know, are able with a Reg no./ VIN seem to be able to call up a 'Schedule' when getting up work sheets for a service.

 

As to the DSG Services there are members here that were never made aware that their car which had FMDSH required an oio change and this cost them dearly.

The member here with a Karoq that had a Yeti that had not had the DSG oil changed by 60,000 might want to post their experience.

 

 

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Edited by roottoot

  • Author

Thanks all for the replies - all good stuff. 

 

 I could have been clearer about my question  - I've been trying to fugure out which gearbox I have which would have allowed me to figure out when the interval is from all the excellent threads on this site  & thanks @roottootfor posting the detailed table. No confusion about what to do once I know which type of DSG is fitted.  Question was never about Haldex, but all noted & seems a common thread on here, as with DSG's. Thanks @Schtumappreciate your post. 

 

Found a gearbox code on an invoice & am certain mine is the DQ381 which matches others experience & advice on the 2.0 TDi 4x4 (invoice code is SWT - https://www.proxyparts.com/car-parts-stock/information/gearbox-code/swt/part/gearbox/partid/10426766/) so looking to be an 80 000 mile service interval, which is what one dealer told me. 

 

I agree the generic info posted on the Skoda site covers too many models to be very useful. 

 

@Gomezzre timing belts & water pumps thats one cost that looms large & defo one to be planned around lol

 

@kodiaqsportlinemy extended or approve used warranty does state that the recommended items have to be carried out, otherwise I wouldn't have said so :D I know a guy who owns some flavour of Ford - didn't carry out a transmisson service, box failed, claim not upheld. ££££££.  Not convinced anything provided by a dealer would allow the owner to escape liability for not carrying out required servicing & don't recommend anyone to rely on that - just do what needs to be done.  The problem is often figuring out exactly what needs to be done in specific cases, owing to the lack of clear info for owners provided by some manufacturers. 

 

I'm sure maintenance used to be a lot more straightforward back in the day....

 

 

So is the wet clutch dsg version now on a 80k interval instead of prior 40k, or is this a decision that a dry clutch gearbox actually needs an oil change at 80k rather than never needing one as was the case with petrol Yeti dsg’s?

I believe my 190 tdi has a wet clutch gearbox, as I would not knowingly buy a dry clutch version with the certainty of eventual clutch replacement.

Certain Wet clutch DSG.  So you need to know which you have.      ........  Nothing to do with DQ200 DSG 7 speed twin dry clutch DSG,s.  The OP does not have one. There is no change with them. There is no service schedule, guidelines or recommendations from VW Group for changing oil in them.  Regardless of what someone at a dealership says.  If they do say there is ask them to show the paperwork / TPI from Skoda.    As to eventual replacement of clutches.  Plenty 2009 / 2010 DQ200, have not yet required replacement clutches and Skoda were building more than 2,500 DQ200 a day for the VW Group.   PS.  Service campaign 34F7 called in 2014 in Europe on 2009-2012 DQ200,s was when VW group paid to replaced synthetic oil for mineral.  There are 2 oils in a DQ200. In the box and in the MCU. 

Edited by roottoot

  • Author

Update on the DSG, local dealer confirmed its an 80 000 mile service for the DSG fitted to mine & were aware of varying requirements. Happy with that & annual service/MOT completed with no issues.  THanks again for the responses above.

On 16/04/2022 at 07:43, roottoot said:

As in thread after thread it has been said that the Skoda Chart for Skoda Service & Maintenance pricing reads as the DSG Service is a 4 year schedule but it is not and @kodiaqsportlineknows this as he has been part of the threads where it has been discussed. 

It helps if 'armchair experts' remember their posts or what they posted when they had another user name on the forum. 

 

 

No wonder people get confused.

 

Yes I know that, that's why I mentioned it....  BUT PEOPLE WHO READ YOUR POST FOR THE FIRST TIME DON'T. !!!!!    What are they supposed to use, a crystal ball?

 

 

 

 

@kodiaqsportline your road to learning is going well.   If you stop trying to slag me as you do then it might help others.   The ops question was ok.  The actual car needed knowing and that was in the OP.  Then which DSG was fitted   You confused on your post about your DSG,s and 80,000 miles and your DQ200.  Read again what you posted .   You have a DQ381 That is on your Kodiaq . @kodiaqsportline finally you found had which DSG,s you have and their service needs.  Your Kodiaq requires the 80,000 mile change.  Your Karoq does not.    Before this thread you wanted others to be find out which DSG they had.      It has been clear for over a decade that DQ200,s do not have serviced schedules.  Only some seem to be told this is the case with other DSG,s as well. 

Edited by roottoot

Skoda / VW have had 1 1/2 decades now of it never being clear to owners / drivers of cars with a DSG / s-tronic which version it is on any vehicle or what the Service Schedule / Recommendations or Guidelines are.

It is not really too much to expect that them to, or that Main Dealership Service Desk Staff should know which has which and what the Servicing required is, 

or if none is required or 'recommended'. 

 

IF anyone has a link to an official publication with guidance on DSG Service / Oil Change intervals from Skoda CZ, or UK or from any other world region with Skodas please post them.

 

If you scroll down on this you see where Skoda have no mention of which DSG's they are showing the interval for.

https://skoda.co.uk/owners/servicing-maintenance-fixed-price

 

Edited by roottoot

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