I've just bought a brand new Karoq and wanted to add the new vehicle to the Skoda Connect Portal. However, the portal still had my 20 plate Karoq on it, which I couldn't delete or add my new vehicle.

Perhaps, stupidly, I decided to log out of the portal but now can't log back in despite requesting a forgotten password request. When I reset my password, which it allows me to do, I return to the portal and enter my new password in, the portal returns an error message "Skoda Links are blocked"

Informed Skoda Customer Service's and am awaiting a reply.

Any ideas??? T.I.A.

Edited 17 May, 20224 yr by Keithjock

All sorted now, I'm up and running with Skoda Connect. Skoda Customer Service's were helpful to be fair.

Signed into the portal with a different e mail address and it all worked. Went through all the prompts on the vehicle and hey presto! 😄