I'm hoping somebody who has had an Octavia long enough to have an Oil and Inspection Service as well as an Oil and Inspection Service plus Extended Scope can advise as to the extent to which the 'maintenance lists' and the service records entered onto the Skoda database differed for each service?

 

Basically, when I compare my paperwork for last year's (year 2) oil and inspection service with this year's oil and inspection plus extended scope the maintenance list provided for this year doesn't contain any additional (extended scope) items at all and both maintenance lists are identical except for the fact the required pollen filter last year was added to that list and the required diff oil change was added to this years.

 

Then, looking at the printouts I've been supplied of what has been added to the Skoda service record database they are again both identical and headed 'Oil and Inspection Service' but no reference to extended scope. Only difference is lLast year's has 'pollen filter' added as extra work and this year's has 'final drive oil' added as extra work. Extra query here - is "final drive oil" actually what they're calling diff oil change and is that correct or does that sound weird / incorrect?

 

I've supplied edited / blanked out copies of the paperwork to remove vehicle identifying details so the visual comparison can be made of what I'm trying to explain above and I would appreciate it if anybody who has been through these different services can compare my paperwork with what they have received / seen? Obviously, my concern is that I'm missing paperwork relating to extended scope and that extended scope hasn't been added to online service record or, at worst, they've charged and invoiced for extended scope and just not done it at all.

 

I will be raising a query with dealer on Monday and asking them to compare the paperwork and account for no reference to extended scope but I really just wanted to see if anybody could advise how similar / different their experience has been beforehand so I have a better idea of what I should have received.

 

Cheers2021 edited.pdf2022 edited.pdf

@Octaviarse

Was this a Service Plan covering the Service,

or did you pay for a Oil & Inspection Service, the Extended Scope. a Pollen Filter and a VAQ Oil change service?   How much?

 

The Extended Scope is so little more done in actual fact and even on the Skoda Maintenance and Servicing fixed price just duplicates things that are done as part of the Oil and inspection service.   If you do have a rear diff then the chance of the oil being topped up is near zero.  As is removing wheels for a brake inspection.   The Haldex is not the rear diff and not part of the services as the DSG is not or a *VAQ Oil Change / Service.*.   

 Lots of the tick box servicing is money for old rope.     Specify what you want doing.  Take a service history with. Pinch of salt.    If you want a FMDSH you want a history of services to the manufacturer's recommendations or schedule.  So brake fluid changes, spark plugs, air filter, fuel filters, pollen filters etc.     Inspection service and extended Scope tells nothing, as minor / interim and major served did not.  Or VHC - vehicles health check.   Pre sales.  

 

 

Edited 26 June, 20223 yr by roottoot

Ps.  Looked at you pdf. On phone so will look closer later.       So it shows the VAQ oil changed.      It is a 3 year / 30,000  mile requirement and costs £100 plus.  If they show done it better have been done.    They are inspection brake fluid level, not testing for H2O or changing yet that is a @ 3 year manufacturer recommendation replacement then each 2 years. 

 

  ?  So the big question for the dealership, master tech, dealer principal.   Is the VAQ diff serviced at that service? 

http://briskoda.net/forums/topic/494489-front-differential-service-vrs-245

http://briskoda.net/forums/topic/501456-front-differential-to-gearbox-leak

 

 

Threads starting from 2019.

http://briskoda.net/forums/topic/468889-vaq-diff-service

http://briskoda.net/forums/topic/482132-vrs-245-vaq-diff-servicing

http://briskoda.net/forums/topic/471790-vaq-haldex-2016-pfi-230-vrs-does-it-have-one-and-service-intervals

 

 

 

Edited 26 June, 20223 yr by roottoot