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Extended Warranty

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I didn't take out an extended warranty when I bought my 1.0 DSG Karoq, possibly a bad decision then, but just maybe I don't need to worry any more.  The car will be 3 years old at end of July and I've just had an email from Skoda offering purchase an extended warranty now.

 

From what I've read in the download so far, it seems that DSG box repairs are covered these days for this policy taken out at the end of the 3 years.  This seems a big, welcome change from what has been discussed here in the past.   I'm looking at the doenload for policies with a start date from 1st Jan 2022.  (There other 2 other downloads for policies taken out earlier, but I haven't bothered to look at those as not relevant to me).  Am I missing something or are there any comments please.

 

I'm also mindfull of the recent All-in-One discussion which I want to return to in a while, but I assume that warranty wiil offer the same cover.

skoda_extended_warranty_cover_booklet_nav_0122.pdf

There isn’t that much (if anything) that tends to go wrong with the DSG box when paired to the 1 litre engine, so wouldn’t worry too much.  

 

If your car is approaching third birthday, get anything needed under warranty done, get the MOT done about 3-4 weeks early (will be post dated as long as within last month before expiry)

 

If you have had these done, and car is not showing any problems then could I suggest you just wait until one of the periodic 20% offers on all in one comes up.  
 

Ultimately warranties are peace of mind insurance, but the warranty companies want to make a profit so on average the premiums will always exceed the payouts.   If your car is well maintained you will be subsidising someone who skimps maintenance and breaks down, or abuses their car leading to failure.

 

16 hours ago, croquemonsieur said:

Am I missing something or are there any comments please.

 

I'm also mindfull of the recent All-in-One discussion which I want to return to in a while, but I assume that warranty wiil offer the same cover.

 

14 hours ago, SurreyJohn said:

If you have had these done, and car is not showing any problems then could I suggest you just wait until one of the periodic 20% offers on all in one comes up. 

 

My tuppence worth is that when I thought I was keeping my Octavia beyond 3yr, like you I was given the option of extending it. Having checked out other prices and more importantly policy wordings, I concluded the Skoda offer was a bargain and took out the extended warranty.

 

My current Kodiaq always was going to be a keeper ( unless reliability becomes an issue of course).   I had the option of buying an extended warranty when new but dismissed that in favour of the offer Skoda make after 3yr.  Personally I just think it's a better deal.

 

As for those periodic 20% all-in-one offers - our Karoq will be 3yr old in November. Again I'd normally be changing the car at 3yr old but that too is going to be a keeper. I noticed last year that Skoda advertised the 20% offer around Black Friday, so hopefully they'll do the same this year. The policy was exactly the same as the extended warranty offered after 3yr. I'll defo be signing up if they make the same offer this Nov.

Edited by kodiaqsportline

  • Author

Regarding the DSG coverage, I take your point SurreyJohn about the 1.0 not stressing the box much, as noted in several posts over the years, but it was the risk of the mechatronic unit packing up & causing extensive damage that I had in the back of my mind - as described in the following posts....

 

"For me (with DSG DQ200) I would be wanting a warranty that covers the gearbox most comprehensively. To me that is the biggest ticket item as risk.  Not sure if any do. Also. If the mechatronic packs in and destroys the Gears then most warraties don't cover the damage to the gears, only the mechatronic that failed in the first place (according to my new mate "Honest John").  That's how I am reading it at any rate. What a minefield!         smipx"

 

"A new DSG mechatronic will be in the £1000's. If it packs in and takes the gears with it then even more £1000's I expect. The DQ200 does have a little bit of a reputation of doing just that (maybe I'm being too cynical though). I will, for one, be getting an extra warranty when my time comes (or selling the car at 3 years before all the problems start). If there is a policy that coverys assocated damage (consequential loss) then I would be happy to pay double for it.    smipx"

 

These are from the following link that seems to have got itself hidden from the Karoq menu and only recoverable by me as I'd by luck printed off the whole thread.

 

I do suspect that hte 1.0 / DSG not stressing the gearbox much is irrelevant when it comes to whether a Mechatronic unit fails or not (but don't know that for sure).

 

I then wonder then if the Skoda warranty covers consequential gearbox damage due to such a Mechatronic failure.

 

As a retired Trading Standards Officer, I have had many dealings with extended warranties over the years.  In my experience, they seem to cover only those items that aren't likely to fail, and have many exclusions.  Looking at the Skoda brochure you attached, it warrants covered components against "Sudden Failure".  There may well be a problem with a component, but unless it suffers from sudden failure it won't be covered.  There is also that universal exclusion, "Wear and Tear".  When a car is three years old or more, it is nigh on impossible to prove whether a failure was caused by wear and tear or not.  I'm sure some people do get good value and peace of mind from extended warranties, but personally I wouldn't bother.

Some warranties are worth having though. My brother bought a 13 year old Merc recently from a trade friend for about £8k.

A few weeks later he had some handling issues and discovered the rear subframe had failed due to rust. Quoted £5k for repair but then found that Merc’s with full service history have a 30 year rust warranty. Replaced FOC.

 

Apparently this is a known issue on that vehicle but it only occurs in countries that use salt on roads in winter! 
 

Can’t imagine Skoda doing a similar repair on my car free at 13 years old!

Edited by kenfowler3966

14 hours ago, JollyGardener said:

In my experience, they seem to cover only those items that aren't likely to fail, and have many exclusions.

 

Hope you don't mind me saying that's a bit of an odd comment. No warranty or insurance policy is ever going to cover items which are likely to fail.  And any warranty or insurance policy has many exclusions.

 

I think the problem lies with policy holder. From reading various motoring magazines, newspapers and especially owners foruums, many people seem to be very confused between what is wear and tear and what is a failure. I've lost count at the number of complaints where people people seem to think they're covered when clearly they're not.

 

If we take what you say as to be correct then hardly any extended warranties will pay out. That's simply just not the case.

 

  • Author

Hmmm.  Thanks for those replies & diverse views, particularly JollyGardener for reading the warranty terms carefully.  With £100 excess & doing under 10,000 miles, the extended warranty cover would cost me £167.37 annually, which doesn't seem bad.  So far, I don't suppose many Karoq owners have much to report on how well Skoda respond to claims on such extended warranties.  Has anyone made any successful or otherwise claims?

 

Regarding the All-in-One (2 year) package, this is offered for cars aged 3-6years and includes an extended warranty.  Presumably if I take this package out in almost 1 year's time (say having bought a 1 year extended warranty in the mean time just for this year) and then renew the All-in-One when the car is almost 6years old, I could then have an extended warranty for the car up to almost 8 years old.

Are you able to take out an ALL-In-ONE on a car that hasn't previously been under such a policy?  I don't know but these thing usually run on a rollover basis rather than begining from fresh. Even if you could, I'd be more than surprised if the costs remained the same on older vehicles.

 

Righly or wrongly, my assumption was always it'd be a 'sweetener' introducing an attractive deal then they'd hit you with more expensive premiums in subsequent renewals. That's typical of the way insurance companies operate.

Edited by kodiaqsportline

3 hours ago, kodiaqsportline said:

Are you able to take out an ALL-In-ONE on a car that hasn't previously been under such a policy?  I don't know but these thing usually run on a rollover basis rather than begining from fresh. Even if you could, I'd be more than surprised if the costs remained the same on older vehicles.

 

Righly or wrongly, my assumption was always it'd be a 'sweetener' introducing an attractive deal then they'd hit you with more expensive premiums in subsequent renewals. That's typical of the way insurance companies operate.

I’ve just taken the all in one package for my Kodiaq, which does have full history and had extended warranty that had just expired, and the acceptance was based on an assessment by the dealer rather than any reference to its history so I’d expect that the same would apply to any car.

 

The only things they asked about were the DSG and Haldex services, the rest was checked by the techie on the assessment. Interestingly they couldn’t undertake the assessment until the previous warranty had expired, one of the conditions of the all in one package.

  • 4 months later...

Sorry to revive an old thread, but I've an All-in warranty / service package which represents excellent value - lasts until May next year - however that's just 3 weeks after my Superb turns 6 years old - which is the cut-off for a car being eligible - at the start of the All-in period.

 

So the cheeky question is, am I within my rights to terminate the All-in warranty slightly early (even if I still have to pay the full balance) and then start a new All-in 2-year warranty just before the car turns 6 years old? Sadly I'm suspecting not as I'd be breaching my side of the contract - but would welcome your views.

 

The relevant bits in the Ts & Cs seem to be:


Contract period
Means the period shown on your Confirmation of Cover between your start date and end date.

 

Cancellation rights
You have the right to cancel the agreement within 14 days without giving any reason. The cancellation
period will expire after 14 days from the start date in your Confirmation of Cover. To exercise the right to
cancel, you must inform Volkswagen Financial Services (UK) Limited (‘Volkswagen Financial Services’) of
your decision to cancel your agreement by clear statement (e.g. a letter sent by post or e-mail) or
contact Volkswagen Financial Services by phone on 0370 010 2022.

You can use a copy of the model cancellation form, but it is not obligatory. Alternatively, write to
Volkswagen Financial Services by email
[email protected] and include your full name,
address and policy number. To meet the cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right to cancel before the cancellation period has
expired. Your right to cancel is lost once a performance of the services is expressly requested and begins
during the 14 day cancellation period. For the avoidance of doubt, if you cancel this agreement all
aspects of the All-in plan including the servicing/MOT and roadside assistance will also be cancelled and
you will no longer benefit from any aspect of the agreement.

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