I am attempting (after 4 weeks of ownership) to get to grips with some of the more technical settings on my SEL.

In the (booklet) manual that is in the car, several features are referenced "details available in digital version of the manual" (or something similar).

Going online to the URL on the back cover of the booklet brings up a (presumably) more detailed manual but the relative webpage(s) include no provision to download the digital version. Given that I had to provide the VIN as proof of ownership/entitlement I can't see why the download of a manual for my car should be restricted

If I'm sitting in the car attempting to change various settings a digital manual displayed on my computer in my study is not much use to me.

I engaged in 2 Live Chat sessions yesterday (via Skoda UK website) to attempt to resolve this - it's obvious that this part of Skoda's aftersales service is sub-contracted to southern Asia, and basically I got nowhere.

Their final suggestion was to contact the dealer & ask if they could download the manual for me - can anybody suggest a way out of this ?

 

I visited the dealer this afternoon on another matter & raised this query.

They were also unable to put forward any solution.

It seems I'll have to phone Milton Keynes - I wonder if any of the staff there know enough to come up with an answer !

I doubt there will be. 

 

Maybe ask here as some of the Karoq owners might have already had to find out what you want to know. 

 

 

Edited 10 November, 20223 yr by roottoot

I have a paper manual in my glove box, so maybe look on ebay ? 

 

Unless someone cannot access the internet ( not Skoda's fault ) then I fail to see the problem.

 

I've just googled Karoq + owners + manual

 

I've selected the first website shown  https://manual.skoda-auto.com/004/en-com/Models

 

That gives you every model Skoda have produced for what I reckon is the past 30 years.

 

You select whatever car you want and it prompts you to enter a date. You enter the specific date you're interested in

 

You're then prompted with language and you enter that....

 

Skoda's online webpage allows anyone to view and/or download the manuals for every car over the past 30 years, every revision of that manual, and in all languages it was produced in. There's no need for VIN numbers or to own a Skoda, the site can be acceessed by anyone.

 

Appalling?  I think it's brilliant. There can't be many manufacturers who offer a better service than that.

 

You can access the manual on your laptop or if you don't have that, your tablet, or if you don't have that, your smartphone.  And if I didn't have any of those, I'd look at the section I'm interested in, write notes on a piece of paper ( or print it out ) and take it to the car.

 

Sorry but can't see the problem.

 

Edited 10 November, 20223 yr by kodiaqsportline

Manuals used to be a single PDF download but Skoda seem to have stopped that for some reason.

 

The last PDF for a Karoq I could see is from 2018: https://ownersmanuals.blob.core.windows.net/ownersmanuals/en/Karoq_NU/11-2018/OwnersManual.pdf

 

 

The latest online manual states:

 

It might be worth trying to access the manual via the headunit:

 

You could also ask questions regarding what you're trying to achieve as other users might have the answer for you.

 

Dazm - I have the paper (booklet form) manual that came with the car but as stated in the original post it doesn't include all features/functions of the car (see second line of my original post.

 

kodiaqsportline - By using the link you quote I reach the page on the attached image (as did the dealer this afternoon). There is no facility on this page to download this version of the manual (either wholly or in part), and even trying to print it (to paper or by saving as a .pdf) produces a semi-garbled page of little or no practical use.

 

I would repeat - it is the latest digital version of the manual that I'm trying to obtain - it contains a great deal of things that are not included in the paper version that came with the car.

5 hours ago, IanPerry316 said:

There is no facility on this page to download this version of the manual 

There are 2 actually, under the star and 3 vertical dots icons.

On 11/11/2022 at 00:24, IanPerry316 said:

 

I'm obviously missing something.  If you're able to see the manual your require on your study PC, then you're able to print off whatever it is you're looking for - you've just done it, the only difference being you've printed it to screen rather than paper.

Edited 15 November, 20223 yr by kodiaqsportline

I don't think people understand the OP's problem.

 

He has a paper manual, it is missing information, and is telling him to use the digital manual, the PDF files are no more after 2018 (I've never seen one since for this car) so the new digital manual is now a website as such.

 

The website is horrible to navigate if you're used to reading a PDF.  Printing off sections from the webpage, the formatting is terrible, so you end up with garbled pages of information.

kodiaqsportline - please read again my post last Friday regarding the web page now used to host/display the manual, and then take into account the comments by varoom above.

 

KenONeill - I was tempted to respond immediately to your comments but saw no real point until the above response from varoom appeared.  I repeat - there are no means available on the page to download anything, and trying to print anything (using the three dots access to Chrome's settings only produces a garbled image. I've yet to try a screenshot (& print of the resulting .jpeg) but I can't help but think that that would be an extremely time-consuming process, extremely costly in terms of ink usage in printing the whole screen, and I have to ask why what should be a relatively simple process should be made so difficult. If Skoda were to continue to put up the manual as a printable/downloadable .pdf the problem is solved. If they subsequently need to update any particular page - no problem. Page updated & new information available to anybody who needs to access it.

 

varoom - Thanks for your post - hopefully some readers will see that it isn't just me - you have described my problem extremely succinctly. (At one point I did start to wonder whether I might be in need of a little more learning/practice in the use of computers - I started with an IBM PC-XT in 1974(!) so obviously I could be said to have a lot to learn.

30 minutes ago, IanPerry316 said:

using the three dots access to Chrome's settings only produces a garbled image.

That's odd; that works for anything I've actually tried it on except Acrobat formats. Still Acrobat Reader is a free download.

1 hour ago, KenONeill said:

That's odd; that works for anything I've actually tried it on except Acrobat formats. Still Acrobat Reader is a free download.

There is only a PDF for 2018 cars to view online/download a copy, the last ever PDF release for a Karoq.

There is not a PDF for 2022 cars to view or download, this is the trouble he is having.

 

All there is available is a naff website, that you cannot print to a legible PDF, and if you could, there would be hundreds of files made (one per page)

download from here   https://manual.skoda-auto.com/004/en-com/Models

4 minutes ago, johnboy60 said:

download from here   https://manual.skoda-auto.com/004/en-com/Models

Only works up to 2018 iirc, newer cars are online only (and not downloadable)

https://digital-manual.skoda-auto.com/w/en_GB/welcome

 

this is for year 22

1. I'm not registered with Skoda, Germany, so don't have a kennwort (password)

 

2. If I were I think it's reasonable to assume that anything accessed via this link would be in German.

 

3. The question remains - why is there nothing in English that is downloadable or printable?

It opens on my pc no problem with no password and its in english

Edited 16 November, 20223 yr by johnboy60

@johnboy60 - that link is the same as the previous ones mentioned. Yes it shows an owners manual but it does not provide a single downloadable PDF or something easily printable/savable.

 

If you try and use it directly without having previously selected a model/year/etc it bizarrely asks for a login.

 

Going to https://manual.skoda-auto.com/004/en-com/Models and selecting those details will then redirect to https://digital-manual.skoda-auto.com/w/en_GB/welcome without a login prompt.

 

8 minutes ago, IanPerry316 said:

3. The question remains - why is there nothing in English that is downloadable or printable?

 

That's a question for Skoda...

 

I can only imagine Skoda have decided that the majority of customers have a laptop/tablet/smartphone and are happy to use it to view the manual. Whilst I would also prefer a single downloadable PDF, it's not something offered for newer cars at the moment.

 

Did you try accessing the manual via the headunit?

4 minutes ago, johnboy60 said:

It opens on my pc no problem with no password and its in english

Can you do a print screen or use Snipping tool to capture a screenshot and post here?

I am also getting German login (can change url to en-GB language) but then it still asks for email address and password.

5 minutes ago, varooom said:

Can you do a print screen or use Snipping tool to capture a screenshot and post here?

 

As I noted above, going directly asked me for a login but going to https://manual.skoda-auto.com/004/en-com/Models first, making a selection and getting redirected to it, makes it work - although doesn't help with the OP's issue

 

 

When I tried using the link direct, I got the login prompt you mentioned:

Thanks @langers2k I was thinking it had to be something stupid like that.

I did try to crawl around some of the URL's, but doesn't do much at all.

 

I think the PDF only exists in our dreams sadly.

https://manual-directory.com/view-manual-pdf/?mid=22136    you can dowload it here

Just now, johnboy60 said:

https://manual-directory.com/view-manual-pdf/?mid=22136    you can dowload it here

 

 

That's an old manual, the last page gives the date as 11.2017

 

The newest PDF is dated 11.2018 and can be found here: https://ownersmanuals.blob.core.windows.net/ownersmanuals/en/Karoq_NU/11-2018/OwnersManual.pdf

 

There are no newer ones from what I can find.

 

Was then about to say, read page 328, fastball @langers2k once again.

 

p.s. I would say thank you for your effort in trying to assist @johnboy60 the OP.

Edited 16 November, 20223 yr by varooom

35 minutes ago, johnboy60 said:

https://manual-directory.com/view-manual-pdf/?mid=22136    you can dowload it here

Why should you have to pay for a full manual - I've just paid £30K+ for the car? 

 

I would also ask, given the problems several members on here have encountered in attempting to find the solution, whether what's on offer on that link is the full digital version of the manual - particularly pertinent given that it appears to be an american site.

Edited 16 November, 20223 yr by IanPerry316
grammatical error