Hello,

I'm here to seek help regarding scheduled AC launch. While it was summer, AC was launching with no problems about 30 minutes before scheduled departure. Now, when it became cold, I would expect it to launch beforehand to heat the car. So it does, however, it does it only every other day, not consistently and I fail to figure out its logic. Car is always connected to a socket and is charging as it should, departure time is always the same and temperature outside the car is also pretty much the same, around +13°C. Yet, some days I come and car is warm, some days it is cold. Chances for it to be warm is pretty much 50/50.

Any ideas what could be the reason behind the fact car doesn't warm up on some days? Anyone knows a solution to make it preheating consistently?

PS. wouldn't be concerned about it too much, but app is complete trash and almost never works, so no way to preheat the car manually 😞

Edited 15 December, 20223 yr by Edela

are you setting the battery to be fully charged at departure time too, or just the air con?
 

This won’t help you, but mine hasn’t failed to do what its scheduled. I have set it up wrong once it twice though and come out to find it wasn’t charged. I’m on software 1889. That might be crucial.  

 Are you confident you’ve programmed it properly? Have you got two conflicting programs perhaps? Have you set it to “repeat” or just “once”

 

 maybe post a picture of your program. 
 

I think the reliability of the app has a lot to do with how good a mobile signal your car has with its on board sim card. Can you connect the car to your home wifi perhaps?
 

My app experience has been pretty good on the whole, but does seem flakey at peak times. I suspect their servers get overloaded easily.