Hello

I'm about to send the '17 Scout DSG to local dealer for service.  its done 22k and so teh service is very early but I want to get it done before I start travelling this year and I belive in changing the oil etc more often than extended periods listed for modern cars.

 

Any suggestions what I should ask for beyond the usual filters and fluids?

On my list:

4x4, Haldex oils and filters

Check cruise control for correct operation. Occasionally sticks in lower speed when I try to nudge it up using switch end rocker switch

Re-set Sat Nav. According to dealer serv manager the sat nav needs a software upgrade and checking its handling the satellite signals accuratley.

 

This should be a free service which I negotiated on buying the car, so give it your all please

 

Thanks

 

Not sure if I'm telling Granny how to suck eggs here as I have only done 300 miles in my first Skoda but my dealer is trying to sell me a 'Service package' and so I requested a service schedule (no book to stamp in vehicle - digital instead). Like you, I am a great believer in changing oil more often than manufacturers state.

 

The service guy pulled off the following information for mine (Karoq 2.0 petrol 4x4 DSG) from the Skoda database and added the following to the standard 20k mile oil change / health check regime:

 

Air filter  - every 6 yrs / 60k miles

Brake fluid - every 2 yrs

DSG transmission oil - replace at 80k miles

Haldex oil change - every 2 years  (often forgotten by dealers apparently)

Pollen filter - every 2 yrs / 40k miles

Sunroof roof drains - every 2 years / 20k miles (what?!!!!!)

Spark plugs - Every 4 years / 40k miles.

 

My dealer claims he does a 'health check' every other service which, as far as I can tell, is normal common sense visual checks plus fault code download and software update check.

 

If yours is part of a 'service package' then good luck as, for mine, the serice packages are riddled with exclusions including most consumables.................

Is it a 7 speed DQ381 dsg, then that is @ 80,000 miles or sooner.

 

Air filter when dirty, check it. 

The pollen filter is at 2 years or sooner, but that is 20,000 miles if the car does 10,000 miles a year.

The Haldex is at 3 years / 30,000 miles.  Or sooner.  @ no point has Skoda revised that to @ 20,000 miles.

 

Just a bit of a guide.

The DSG is not done by years.

 

 

That's really useful info for me as well. Thank you

 

My dealer claimed he couldn't find anything as comprehensive ...................hmmm. Also, the prices he quoted me are much higher than those shown. I've asked him to double check.

Air filter 6 years and 60k?

Annual thanks. Same for pollen filter. Cost me a little over £20 for the pair for my Passat and took longer to look up how to get to them than actually doing the job. If you can change a light bulb you can change a dry filter in a car. Wet filters are a little more complex.

If you look at my chart or the blue chart that is 2021 prices.  And online booking at some official dealers can be cheaper than phone them or call in and speak to idiots without a clue.   Ps. In 2023 it seems to be that they keep saying at 2 years for stuff.  Not as sometimes was.  At 3 years then each 2.    Some of them will not last 2 months in their job let alone be there in 2 years.   PPS. This government seem to want first MOT,s at 4 years, as they have gone on about for 10 years.  VW new warranty claims and poor servicing is as bad as ever it has been in 50 years. 

Edited 20 January, 20233 yr by toot

8 minutes ago, MarkyG82 said:

Air filter 6 years and 60k?

Annual thanks. Same for pollen filter. Cost me a little over £20 for the pair for my Passat and took longer to look up how to get to them than actually doing the job. If you can change a light bulb you can change a dry filter in a car. Wet filters are a little more complex.

I've never done mine annually on non-Skodas in the past but I do agree that 6 yrs/60k seems excessive. Wondering how easy it is to do in view of the long service interval...... 

Maybe if you want to maintain warranty get them to do them at 6 years but then do the filters on your own every 2 years is a better compromise? Although @ 6 years you'll be out of any normal warranty anyway.

 

Yes maybe my annual filters is a touch on the often side but that's what I have done for the last 24 years of vehicle ownership. Also seen what a bad filter can do through my career as an engineer. 

Absolutely no criticism implied. I'm a retired engineer so fully understand your preference for annual.

Location location location.  As in do you live or drive near a sand and gravel quarry, farms with crops of wheat, 🌻 etc. By the sea, or worst in a city with dirty buses and taxis reeking out diesel emissions.  That clogs an air filter.   Maybe it gets damp.  As with pollen filters.  With Haldex do you cross fords, launch boats into lakes/ lochs, or into sea water.  It is just basic common sense stuff really. 

2 hours ago, Rgsmg53 said:

I've never done mine annually on non-Skodas in the past but I do agree that 6 yrs/60k seems excessive. Wondering how easy it is to do in view of the long service interval...... 

Air filter is pretty simple DIY job on Mk3, I don't know if it is the same for MkIV - for the Mk3, the trick is to completely remove the filter air box - there are screws in the base securing the lid - simply not clever!

@Warrior193It is a Karoq Sportline.

 

The issue with Main Dealer Servicing is the Oil & Inspection Servicing and look sees, or do not bother looking.  Like in an Air Filter box.

 

3 hours ago, Rgsmg53 said:

Air filter  - every 6 yrs / 60k miles

 

Spark plugs - Every 4 years / 40k miles.

Since you have to remove the air filter ( on a Fabia III and Citigo ) to change the spark plugs, I have done my air filters at 40k miles.

They were fairly clean but one did have one small leaf inside.

 

Thanks. AG Falco

3 minutes ago, toot said:

@Warrior193It is a Karoq Sportline.

 

The issue with Main Dealer Servicing is the Oil & Inspection Servicing and look sees, or do not bother looking.  Like in an Air Filter box.

I'm confused @toot, response was to OP with Mk3 Scout.

Yes sorry.

All getting a bit of an everything.

The OP has a TDI i suppose so no Spark Plug change there, and no idea how they use their Scout or where, or where any other members do.

 

Checks and simple stuff saves being ripped off at Dealership, 

filters can get a shake, a vacuum or a blow through with an airline, but the minimum needs to be checked IMO. 

The stuff an apprentice used to get to do first, like hinges and stuff.

I recently purchased a 7 year old Octavia from a Skoda dealer.

Very nice, one owner, full main dealer history. 
According to that history it had a pollen filter 15 months ago in which time the car had done 13000 miles.

Decided to have a peep at it whilst fitting my dash cam.

It looked pretty ancient and was clogged with leaves and debris, it either wasn’t done as per the history or they need changing every year.

Got a new one anyway

Edited 21 January, 20233 yr by classic

16 hours ago, AGFalco said:

 

Since you have to remove the air filter ( on a Fabia III and Citigo ) to change the spark plugs, I have done my air filters at 40k miles.

They were fairly clean but one did have one small leaf inside.

 

Thanks. AG Falco

My air filter was particularly dirty at only 17k miles / 4 years - loads of loose debris too. I don't drive in what I would consider unusually dusty conditions.  

On 20/01/2023 at 16:22, Rgsmg53 said:

My dealer claims he does a 'health check' every other service which, as far as I can tell, is normal common sense visual checks plus fault code download and software update check.

They usually do those every time they see the car. It's an excuse to find more work to charge you for.

9 minutes ago, Rodge said:

They usually do those every time they see the car. It's an excuse to find more work to charge you for.

Oh, what a cynical bunch we are 😆

Late back to this. Busy weekend in the Smoke

Thanks for all the suggestions, I will put them all on the list

 

 

I don't have a service package as such, just an agreement with the local dealer as I don't want to have to come back to UK to get it serviced and I might be somewhere warm. (90/180 day restrictions allowing)

 

 

Late report on this

Main thing was the DSG, oil, filters and reset to 'zero'. Then told to go and drive for 200 miles so it could learn my driving style.

 

Well that make a huge difference. In regular drive all upchanges much snappier, held on to the intermediates for about 500rpm more.  The reversing much closer to how I would drive with a manual box. Reverse still slightly hesitant but much better than was.

 

They downloaded latest navigation system software which made the nav respond much quicker to direction changes at junctions.

 

So all good

There are some real comedians in the motor trade.

If VW Engineers & Software engineers were as good as some seem to think they are then what a wonderful place it would be.

Who were these 'magicians' that serviced the DSG?