Hi,

 

I recently got my candy white Octavia and unfortunately noticed after a wash mostly likely older damage to the paint on the edge of the wheel arch.

 

I am gonna try and let the dealer fix it since it was sold as an Das Welt Auto hopefully for free, otherwise I am gladly taking your opinion on what I need to do next.

 

Best regards,

 

ballincrazy

Welcome.

 

You need to talk and have in writing a conversation from where you bought it.   What are the T&C,s.    (142 checks by someone with poor eye sight?)

 

Looks like you never inspected close enough and maybe the sellers never, or possibly they had 'Kerb Side Auto,s' there favoured touch up person make it look ok for sale but not actually do any pre and rust inhibiting and then refinishing. 

(Joey it up with some colour match that lasts about as long as the first wash the car gets!)

 

?

What age and mileage of an Octavia is it?

Edited 5 September, 20232 yr by toot

It's a Skoda dealership.

 

Seller looked at it and said it's normal wear and tear. I do not agree, and he's gonna talk with his boss to see if they wanna fix it for me (for free).

 

I thought I did a thorough inspection but yeah, missed this unfortunately, and since its sold as an inspected car I thought these damages did not exist on such cars.

 

2021 Octavia, 25000 kilometers.

Part of normal wear and tear has nothing to do with anything.

 

Skoda Main Dealer servicing includes according to Skoda 'Body Inspections'.    They might not get done.

 

This is for the Paint Warranty for 3 years and the Corrosion Warranty for 12 years.

 

To identify any damage,

or repairs not done to Factory Standard, maybe not by Skoda / VW Approved repairers.

 

So this is a Sales Car,  should have pre-sales inspection, as it sounds like an Approved Used Sales car if that is what your 'Das Welt Auto' is.   I thought that was VW, not Skoda.

 

So it appears that Skoda Dealer is prepared to turn out used cars with poor preparation, maybe no preparation by them, 

just as the car came in from Auction or an Auctions Refinisher or others.

 

It needs prepped and painted / preventative measures to inhibit rust.   You need to pay or have them pay. But first you need to talk with their Dealer Principal and the Warranty Manager and not some random person at the dealership.

?

Who did you show the car too, as in what was their job?

Edited 5 September, 20232 yr by toot

2 hours ago, toot said:

So it appears that Skoda Dealer is prepared to turn out used cars with poor preparation, maybe no preparation by them, 

just as the car came in from Auction or an Auctions Refinisher or others.

 

More than prepared, it's their business model, all the publicised BS regarding Approved used vehicle and peace of mind etc that is swallowed by the customers only exists on paper.