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Apple car play not connecting


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H

 

I recently purchased a 2nd hand 2016 Fabia.  The previous owner was using CarPlay, was working during demo drive etc.  

But it will not connect with my iPhone 14,  The bluetooth works fine, Ic an listen to my music/podcasts and make phone call all using bluetooth.

 

But when I look att he connection type, CarPlay is greyed out and in another section I can only select mirror or android.

 

I have gone through all the apple suggestions for CarPlay , trued a different cable.  I can't us my apple cable as it usb-c connection. (read that on other posts) I can't use the suggested voice option, as when I click the voice button in the car it says it not available. 

 

Any suggestions welcome?

Thanks in advance.

 

p.s. I have rung a Skoda dealer and waiting for a call back.

 

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