Hi all,

 

I bought my petrol VRS new with a service plan for two years which have both been completed. I thought the first was just an oil change and the second included air filter, pollen filter and spark plugs. I've just checked my digital certificate which appears to show both services being an oil change only. 

 

I'm due to pay for my third year service at the end of the April which I thought was an oil change only but I'm concerned it might not have had an air filter change until it's 4th year if that's the case. 

 

My question is, have I got the wrong end of the stick and secondly, if not, do others digital certificate on the app show the same?

 

The app shows the services on a variable plan (I was never given an option on this) but I wanted to get it serviced yearly.

 

Thanks in advance.

Get it serviced as often as you want if paying, but maybe at a place that does stuff and not just tick boxes.

Have it set to Fixed Servicing 9,400 miles / 372 days if you want that.   They come from the factory on Variable. 

 

A Pollen Filter schedule is at 2 years / 20,000 miles or sooner.

An Air filter is at 6 years / 60,000 miles.    That should be checked at every service IMO, and replaced as required.

 

Brake fluid was in 2021 @ 3 years and each 2.   Now they say each 2 years.

 

Spark Plugs at 4 years / 40,000 miles.

 

VAQ Diff at 3 years / 30,000 miles,  now on Mk4,s supposedly at 2 years / 20,000 miles.  

 

Fixed Service Regimes / Annual and Variable are all over the place and it becomes a guessing game what anyone gets.

 

But Year one and year 2 Fixed are Oil & Filter Changes year 2 plus Pollen, Year 3 also extended Scope.   But then the extras need paid for if not included. 

 

A DQ381 DSG Service is not at 40,000 miles it is at 80,000 miles which is probably far too long.

 

Edited 3 March, 20242 yr by Rooted

PS

Up to 2020 under the Minor / Interim & Major Servicing the Air Filter & Plugs were at the 2nd Major Service.   

40,000 miles / 4 years.

 

People were conned and paid for what some said as a Major Service at 2 years and got nothing other than the Pollen Filter if even that, & the Oil & Filter. 

 

EG.  People paid a fixed price and a tech / fitter might decide not to fit consumables yet the customer paid up and the dealership has the parts in stock and extra VAT not paid to HMRC and there was less time / labour spent on the job.  

The Free Wash & Vacuum could take longer than the Service and there was no Road Test of diagnosis, or updates..

Edited 3 March, 20242 yr by Rooted