I am looking at purchasing the new facelift Kamiq,just wondering what members think of the Skoda app,does it work OK etc.Looking at the App Store reviews a lot of people are not impressed with it.I have a T Cross at present and the VW version to be fair works perfectly most of the time.

I find the Skoda Essentials more useful.  For a time there were connection issues which seemed to disappear after the new Skoda app appeared.

 

The Essentials I find is quicker to load and gives more information.

 

1. Maybe a minor point, but it says whether windows are closed (my car has all electric), the Skoda app doesn't.

 

2. Essentials shows individual journey stats and you can go back in time through these.  The app (so far as I can make out) shows stats for a journey at the end of it, but when you look at daily stats, they show an overall figures for mileage etc.

 

3. The app uses US gallons for stats even though at the end of a single journey it shows them correctly in UK gallons.

I too find the app useful, particularly as I have a kind of OCD issue where I sometimes need to check if I’ve locked the car. 

Re US gallons, surely you can specify US or imperial units in the settings?

3 hours ago, marineboy said:

I too find the app useful, particularly as I have a kind of OCD issue where I sometimes need to check if I’ve locked the car. 

Re US gallons, surely you can specify US or imperial units in the settings?

Sorry, I didn't make myself clear, I have specified Imperial in the Skoda app, and in the latest journey figures it uses these, but in the daily/weekly/monthly figures, it gives the correct mpg, for example, but says it's in US gallons.

Oh ok, but I can’t see any reference to US gallons on my app. 
 

3 minutes ago, marineboy said:

Oh ok, but I can’t see any reference to US gallons on my app. 
 

That's the Skoda Essentials app, the one I prefer to use.  I was writing about the new Skoda app.

Ok thanks, understand it now. 

Had a notification that the 'Essentials' app is being discontinued in July, and the 'Skoda Connect' portal also now warns it is being discontinued. Is there any way to view the non-averaged driving data in the 'My Skoda' app which seems to be what they are pushing now? I want to continue to be able to view MPG/Travel Time/Distance etc for individual journeys rather than a daily average, which seems to be the 'most granular' option the new app offers.

Do I need a data plug for this to work on 2020 Octavia 5E? Or do I need to buy infotainment yearly package?

Put it this way, compared to the VW app the app for Škoda Connect is wayyyy better.  The Mrs has the VW app for her Polo and I find it buggy as hell, whereas Skoda Connect seems way more stable (especially since the major recent update).

 

 

On 05/05/2024 at 07:37, marineboy said:

I too find the app useful, particularly as I have a kind of OCD issue where I sometimes need to check if I’ve locked the car. 

Re US gallons, surely you can specify US or imperial units in the settings?

Yes, you can, but the app still describes Imp gallons as US ones.

The Skoda Essentials app finishes on the 17’ July and is now replaced by My Skoda.

Hopefully I can use it with my car as there's no options to do anything. Well apart from watching a video to tell me I have an ice scraper.

This app is a total load of rubbish.  It takes ages to load, doesn't always show the correct information (with my Kamiq it almost invariably comes up with the car being unlocked, the ignition on and the car moving when it is locked, ignition off and stationery on the drive).

 

I use Imperial units, but the mpg figures, although correct for Imperial, are described as US gallons.

 

A whole 106 miles travel for June 20th is missing, but there is 106 miles shown for the following day!  

 

Yesterday (8th July), I made a number of short journeys, but nothing on the app for these.

 

As someone else has mentioned, the previous versions of the app showed if windows were open or closed, but this one doesn't.

 

I suspect that there was little input when the app was being specified, written and tested (if the last happened at all) from car owners (indeed, I suspect that none of the people involved in the production of the app actually have ever owned a car).

41 minutes ago, Seasider said:

 

 

As someone else has mentioned, the previous versions of the app showed if windows were open or closed, but this one doesn't.

 

It does if you click on the vehicle status

11 minutes ago, Kenny R said:

It does if you click on the vehicle status

I found that but it doesn't show the windows info.  Its version 7.3.2 so maybe there's a newer version I don't know about.  I'll investigate further.

Well, I've just downloaded the latest version and it still says my car is unlocked and that it is in motion.  Still no mention of windows being closed either or yesterday's travelling.

Edited 9 July, 20241 yr by Seasider

Can things get worse?  I have just logged into the app and it tells me that "We are unable to retrieve all the vehicle data.  Pull to refresh.  If this issue persists, please contact the Info Call Line."

 

I've tried to 'phone the Info Call Lnie, but only get the engaged tone.  Presumably, it's a general problem, but if so, why not say so?

Edited 10 July, 20241 yr by Seasider

Anyone know why I dont have any vehicle status in the app?

22 hours ago, Blue8793841 said:

Anyone know why I dont have any vehicle status in the app?

It's happened to me for an unknown reason. 

 

Overall, the app is slow to load, clunky and of doubtful value, both in the information  supplied and what it doesn't supply - for example, it doesn't warn if windows are open as the earlier versions did.  For some reason, if you unlock the car after you've already locked it, for example to retrieve an item you forgot and then relock the car, the app recognises the unlocking but not the fact that you've relocked it.

 

The maths is also suspect.  Looking at this week's figures, I travelled 31 miles and this was spread over 4 days.  The average mileage is shown as 4 miles, which if you assume that that this is mileage divided by days in the week is wrong (7 into 31 is nearer 4.5 miles than 4) but surely if you want an average daily usage you want one referring to the days the car is used, so 7.75 miles (or 8 rounded up).

 

The previous Skoda Essentials and the version before that gave data by journey, not by day, and was really useful.  Skoda Essentials had connectivity problems, but if Skoda had solved those rather than developing something else, the world would be a better place.

 

 

Tried to install the app today,got as far activate/set primary user and everything came to a halt.Put the PIN code in as requested,get the message’please wait’ and nothing happens.

Not a good start.

Typical VAG glitch mate, you’ll get used to it.  Every manufacturer has issues, luckily Skodas seem to be infotainment issues and not engine like some.

The globe icon at the top of the screen is not lit,could that be the problem?,or does that only glow when the app is set up?.

Have you got wlan enabled and a good connection?

How do I check that,have been through the various menus cannot see anything.