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Kamiq notification of an update appears but it fails to update

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My Kamiq is SEL 1.0 2020 on a 69 plate.

A number 1 in a circle indicating an update appears at the top of the infotainment screen (MIB3).

When I pull down the menu and select Notifications and then Update I get the message:

"Unable to start Background System Services"

I have tried both with and without the ignition turned on but I get the same message,

I have tried rebooting the infotainment system to no effect. The No. 1 in a circle is still there.

Anyone else had this happen and how did you solve it? Previously I have had no problem updating when notifications appear.

Not had that message but mine often tells me there's an update but takes a week to actually do it. 

  • 3 weeks later...
  • Author

For the record the problem is now solved. I received two more update notifications, i.e. a circled no.3. The updates then installed OK automatically, including the original one which had the error message.

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