While washing my car I noticed a weird paint finish to the rear offside wheel arch, and wanted to make a note of it during today's unrelated trip to the dealer in case I need to make a bodywork warranty claim.

 

The technician has claimed that the car has had bodywork in the past and hence I cannot make a warranty claim. This came as a massive surprise to me as I purchased the car "used approved" when it was only 6 months old. Allegedly, its previous owner was an employee in the Skoda HQ. I've reached out to Johnsons Skoda where I purchased it but I am yet to hear back from them.

 

Am I screwed? Any hints or advice is greatly appreciated.

 

I'd suggest a thorough trawl through the exclusion clauses in the used approved policy for any mention of the supposed bodywork.

In your circumstances, it is difficult to see how the supposed bodywork was not known to the dealer. 

Forget Bodywork, not corrosion, it is just the 3 Year Paint Warranty. T&C,s easy to find. 

Future Corrosion Warranty claims are a problem if the paint / repair was not an Approved Repairers work. 

Also if the Technician doing the body Inspection was Stevie Wonder.

 

There are similar stories over the years,

Damaged cars not repaired to Factory standard, or actually better than factory standard.

?

Makes little difference,  but

?

Was the person that was the registered keeper the cars owner or just an Employee and VW /Skoda UK owned the car. 

Was it a Perk / Demonstrator  or a Famous EX Management car.  Owned / registered to one and driven by anyone or many anyones. 

 

The Rigorous Checks for the Skoda Approved Car seem not to have been that rigorous, 

But then it has taken you to now to notice the issue.   POOR PAINTWORK.

Has it got worse from the passing of time due to a 'Kerb Side Autos;  Joey up tidying of the car?  Man with a van on the forecourt.

VWFS_11815379_SKODA_AUW_Booklet_0922E.pdf SKODA_Warranty_Terms_Used_Car.pdf SKODA_Warranty_Terms_July_2023.pdf

Edited 18 June, 20241 yr by Ootohere