I have just had my new Fabia Monte Carlo 2 weeks and while I am reasonably happy with it I have to be honest and say the infotainment system is utter rubbish. If I had known how stupid it would be I would not have bought a Skoda

There have been general complaints (from owners and journalists) about the infotainment systems of later VW Group cars. An example here

 

https://www.autoexpress.co.uk/opinion/355800/latest-infotainment-systems-some-vws-arent-fit-purpose

 

and a GOOGLE-search on vw group infotainment system complaints will retrieve masses of bedtime on-line reading. 

 

I wouldn't class my Fabia's Amundsen infotainment system as 'utter rubbish', but its operation is not intuitive and tends to be user-opaque rather than user-friendly. You haven't said what cars you've owned previously, but there's no doubt that coming to a Fabia Mk 4 from vehicles with simpler systems can be a shock. I don't like it either and I suspect other Fabia Mk4 owners don't too.

 

Will I get to love it - definitely not. Will I get to tolerate it - probably.