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Interior ambient lighting - warranty item?

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Hello folks,

 

Noticed the other day that the interior ambient lighting on the rear nearside door card isn't illuminating.

 

All the other interior lights,  including the other three door strips are okay so I'm assuming it's not a fuse. I've tried changing the colour setting in case it's just a particular colour gone on the LED strip but no joy.

 

I think the LED strip itself.must have died.

 

Car was bought with approved used warranty so I've booked it in to be looked at howevet got the warning of "if it's not classed as a warranty item you'll be charged £140 diagnostic before any repair".

 

My understanding is that electrical items are included under the warranty but just wondered if anyone had had any similar issue and been able to get it done under warranty as I don't really fancy getting stung over a little led strip.

 

Cheers guys

I'd have a good read of the t&c's if I were you.  If it's not covered, I wouldn't bother and would DIY it :nod:

 

I'd expect their response to be that it's either not covered, has gone beyond it's warrantable life expectancy, is a fair wear and tear item, you've used it too much (customer error), opened the door too much, slammed the door too hard, blah blah etc.  But I'm an old cynic and would be delighted to be wrong.  

 

For 'diagnostic' if you weren't so far away, I'd happily pop around and tell you it's not working for a mere £40, saving you a ton just like that 😁

 

Gaz

  • Author
5 hours ago, Gaz said:

I'd have a good read of the t&c's if I were you.  If it's not covered, I wouldn't bother and would DIY it :nod:

 

I'd expect their response to be that it's either not covered, has gone beyond it's warrantable life expectancy, is a fair wear and tear item, you've used it too much (customer error), opened the door too much, slammed the door too hard, blah blah etc.  But I'm an old cynic and would be delighted to be wrong.  

 

For 'diagnostic' if you weren't so far away, I'd happily pop around and tell you it's not working for a mere £40, saving you a ton just like that 😁

 

Gaz

 

It seems we have a similar scepticism when it comes to main dealers.

 

I've got access to a diag tool so will have a look before it goes in, even though they'll insist on doing it again if it does go in.

 

While it does look quite snazzy it's not the sort of thing I'm inclined to spend an arm and a leg on to sort out -- struggling to find much in the way of DIY for it, a couple of folks on here and the Golf forums complaining that they've had them pack up too and sounds like a full door card off job.

 

Cheers

  • 1 month later...
  • Author

Just in case anyone else should have this issue in the future and come searching here, the lighting unit within the door trim needed replacing.

I still had some Skoda approved used Warranty cover left on the car and they approved this as a warranty repair so I managed to get it done free gratis 😀  

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