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Skoda Rapid Private Mode

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Hi team,

hope you can help me please.

I just activated Infotainment online and care connect, but the app and the car are not communicating due to the car being in " Private Mode" The app is showing that this Private Mode should be deactivated first in the car. So I went to Settings, found the Private Mode Menu, but however I click on it, it's jist stuck and I am unable to deactivate it. Tried to touch the green tick, the name, everything. None worked. Any idea please?

PXL_20250816_173629156~2.jpg

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