I have a 2021 Superb iV, with the MIB3 infotainment. For the first 3 years it seemed to be downloading updates almost every month, but for the past year there has been nothing. Current SW is 0302, nav database 24.7, which both seem out of date to me.

I still pay for the connectivity package, the Skoda connect app works and lets me see the car, activate the heating etc., so it seems to be online.

I contacted Skoda customer services, who were as unhelpful as always. They confirmed that the maps should be 25.8, but their only suggestion is a full factory reset, then re-enroll the car with my Skoda ID. Given the general palaver of that setup process, plus the need to note and reset every customization, I'm reluctant to try anything so drastic as a first step. The local dealer claims they can't do anything, because all updates are over-the-air (past experience suggests that they are clueless about MIB3, but other dealers in the area have even worse reputations).

Does anyone have any other thoughts or ideas? Is it coincidence that the updates seemed to have stopped when the factory warranty ended?

The car has been EOLed now the Mk4 is out. The volume of updates will now tail off substantially to critical bug fixes, and if you pay for them (as it sounds like you do), map updates. I’ve not had any OTA update this year.

However, a dealer visit is in order as you are behind for some reason.

I’ve just gone out to check mine. I’m on software 0330 and nav database 25.8.

Most up to date software is v332. No discernible difference to 330 but works fine. I have a copy of it on my ftp site if either of you wanted. @chrisgreen you could update straight but @SteveMcK you’d need to go to 308 and then could go to 332 from there.

9 hours ago, SteveMcK said:

Ich besitze einen Toyota Superb iV (Baujahr 2021) mit dem Infotainmentsystem MIB3. In den ersten drei Jahren wurden fast monatlich Updates heruntergeladen, seit einem Jahr jedoch keine mehr. Die aktuelle Softwareversion ist 0302, die Navigationsdatenbank Version 24.7 – beides erscheint mir veraltet.

Ich bezahle immer noch für das Konnektivitätspaket, die Skoda Connect App funktioniert und ermöglicht es mir, das Auto zu sehen, die Heizung zu aktivieren usw., es scheint also online zu sein.

Ich habe den Skoda-Kundendienst kontaktiert, der wie immer wenig hilfreich war. Man bestätigte mir, dass die Kartenversion 25.8 sein sollte, schlug aber lediglich einen Werksreset vor, gefolgt von der erneuten Anmeldung des Fahrzeugs mit meiner Skoda-ID. Angesichts des damit verbundenen Aufwands und der Notwendigkeit, jede einzelne Anpassung zu notieren und zurückzusetzen, zögere ich, so drastische Maßnahmen als ersten Schritt zu wagen. Mein Händler vor Ort behauptet, nichts tun zu können, da alle Updates drahtlos erfolgen (meine Erfahrung zeigt, dass er von MIB3 keine Ahnung hat, aber andere Händler in der Gegend haben einen noch schlechteren Ruf).

Hat jemand weitere Gedanken oder Ideen? Ist es Zufall, dass die Updates scheinbar mit Ablauf der Werksgarantie aufgehört haben?

7 hours ago, travs said:

Die aktuellste Softwareversion ist 332. Es gibt keinen erkennbaren Unterschied zu Version 330, aber sie funktioniert einwandfrei. Ich habe eine Kopie auf meinem FTP-Server, falls einer von Ihnen Interesse hat.@chrisgreenSie könnten direkt aktualisieren, aber@SteveMcKSie müssten zuerst zu 308 gehen und könnten dann von dort aus zu 332 gelangen.

I need 332 please

Maybe this Help :

https://mega.nz/file/RyV2WTaJ#iGLjdK0CBUpAeK_AU4OvZlDzFfnQGUxhTfowQzG3bp4

https://mega.nz/file/MyFGyA5C#_9nLrTnVdK_YWWPsbXcfmcIyrqU3wdcCLMts6aYh57o

https://mega.nz/file/RvlwlZaB#VAEL04R0dUY1HSzoYyzIe2lpuuPPake0-RuqMD-wKYo

https://mega.nz/file/pzlAGBpD#bZEOg82t7NKvPc91etLUHAzi42wPMtfr-rRtCPZj7rM

On 07/11/2025 at 19:44, travs said:

Most up to date software is v332. No discernible difference to 330 but works fine. I have a copy of it on my ftp site if either of you wanted. @chrisgreen you could update straight but @SteveMcK you’d need to go to 308 and then could go to 332 from there.

I'd definitely appreciate a copy of 308 and 330/332 if you have them, thanks.

Steve

22 hours ago, SteveMcK said:

I'd definitely appreciate a copy of 308 and 330/332 if you have them, thanks.

Steve

Likewise, a copy of 332 would be appreciated please. Otherwise it'll be May (service time) before I can get my dealer to fix it.

Thanks

Here you go chaps @chrisgreen @SteveMcK

This is my ftp site where I got 308, 330 and 332 (saved them in case mibsolution went down again).

Linkety-link

Download each one, and unzip onto a USB-C memory stick (USB-A if you have the alternative plug in the armrest storage). It only needs to be 8Gb.

In case you're not sure: Plug into USB port, then hold Menu button until it asks to update software - it'll reboot into Engineering Mode (black screen with small red font) and its pretty logical from there. All touchscreen still and some things you may need to tap twice. Doesn't take very long. Ideally plug a battery charger in but if the battery's good and its had a decent run to be nicely charged then that'll be all you need.

Thanks, all, for the help & software.

The update from 0302 to 0308 went smoothly, and almost immediately afterwards I got an offer of an OTA update. My guess is that the requirement to first go to 0308 when updating from pre-308 to post-308 was perhaps blocking any recent updates.

The OTA update didn't change the version number, but after a week I then manually updated to 0332, which also went smoothly. Now that I'm on 0332 I will see what other OTA updates might come along.

Next, update the maps from 24.7 to 25.8...

Cheers, Steve

23 hours ago, SteveMcK said:

Thanks, all, for the help & software.

The update from 0302 to 0308 went smoothly, and almost immediately afterwards I got an offer of an OTA update. My guess is that the requirement to first go to 0308 when updating from pre-308 to post-308 was perhaps blocking any recent updates.

The OTA update didn't change the version number, but after a week I then manually updated to 0332, which also went smoothly. Now that I'm on 0332 I will see what other OTA updates might come along.

Next, update the maps from 24.7 to 25.8...

Cheers, Steve

Following up to my own post, a few hours after updating to 0332 I was offered another OTA update. The description suggested that it was fairly minor, but after letting it run for several hours I started the car and found that the maps were now on 25.8. All is now well, why a supposed main dealer couldn't have done that I have no idea...

Thanks for the above info to all, very much appreciated. Can I just ask, what kind of infotaiment system is this for? I have the 2022 Superb iV SE Technology with the infotainment with two round buttons either side... 8 inch screen i think. Will the above work for mine as well? I am on 0302...

14 hours ago, alekssir said:

Thanks for the above info to all, very much appreciated. Can I just ask, what kind of infotaiment system is this for? I have the 2022 Superb iV SE Technology with the infotainment with two round buttons either side... 8 inch screen i think. Will the above work for mine as well? I am on 0302...

Mine's a November 2021 car, but I have the same infotainment system and that system info is exactly what I saw on it, except that the navigation database was 24.7 and is now 25.8. I don't see any reason why the update wouldn't work for you. The update seems flexible, out of 13 modules listed during the process it showed some that were N/A, so presumably only used if the car had certain features.