Hi

I think my Karoq (DSG DQ200) clutch is having a similar issue to others on here. Chirping noise between 2nd and 3rd going uphill under a bit of strain. Seems to be a sweet spot where accelaration is a bit faster but more than that and it doesn't happen.

It's 2021 and only 33k miles FSH. I bought the all in plan start of this year.

Took it to dealership and showed them my video and they immediately said it is a known issue of a clutch plate warping or something and it's on their service bulletin or something? They said they've had a lot of these and the warranty application normally goes fine. Mine was rejected with a one liner saying not something not covered by warranty. They offered goodwill of parts but labour is still > £1k.

The all in service plan warranty has clutch and brakes excluded as wear and tear items. 33K miles? This can't be right? It's a family car we aren't boy racers..

I am also getting a rattling clacking noise at low speed which again dealership is a known issue but say it is a characteristic of the clutch springs or something? It's normally when taking foot off accelerator and very noticable over speed bumps. I'm pretty sure it wasn't there when I first had the car and I only started noticing it this Summer as window was down so it's more obvious (passenger side).

Any advice?

Thanks

Edited 3 December, 20253 Dec by kitemonkey

Let them show that TPI. See The famous DQ200 Clutch Slip in the Fabia Mk3 section. There were Software Updates and Clutch Pack upgrades.

Edited 3 December, 20253 Dec by Evolution13

Manufaturers Warranty & DSG Clutch Plates are covered. Extended / Approved UsedWarranty they are excluded. So 'All in Warranty' requires the reading of the T&C,s

SKODA_Warranty_Terms_August 2025.pdf Approved used warranty booklet.pdf

Edited 3 December, 20253 Dec by Evolution13

Hi thanks for this. Re the extended warranty I know that wear and tear of clutch is excluded but at 33k miles my take would be its a faulty product.

It is 4 years old and not driven by you since new is it? Yes they can be faulty products. There were 2009-2012 then A Global Recall excluding Europe, then a Service campaign on ones 2013-2015, now done 3 times in Australia, then issues 2015-2018 and the TPI. But that is no help to you because like thousands of others you are going by the T&C,s and not The Lemon Law like in Australia, or countries where VW get bent over for stuff not fit for purpose for 6 years.

Hmm...the operation of the clutch in a DSG isn't within the control of the user. OK, you could abuse it, but it would take sustained deliberate intent to do it - the gearbox electronics should take care of the clutch.

On the SEAT forum someone sued their dealer over a clutch failure in an early 1 litre manual at low mileage - they got an expert to say it should last 75K miles and they won in full. I'm gobsmacked there's any issue on a 33K mile DSG. The car is much newer and has a different engine to clutch slip article above.

Are you sure the dealer has asked, and, of so, appealed? I just had a heater panel replaced on our 7yr old 90K mile Ateca under All In - it had crackled where the heated seat buttons are. Dealer initially said no, I asked them to ask again and All In came back and said yes. Job cost was £888.

The knocking noise you're hearing might be the suspension piston knocking in the bump stops. Ours does it - it's a known thing and they grease the pistons and it stops for a while then comes back. It's most noticeable when the car is loaded and making slow turns. If it's not that, then there's a whole bunch of other known suspension noises, including the strut top mounts.

Edited 3 December, 20253 Dec by Rory

There are members here that have posted of 1.0 TSI Manuals with low miles but out of warranty and even in warranty Ex Dealers / Demonstrators cars with clutch failure who get nothing done and paid for by Skoda or Dealers.

Edited 3 December, 20253 Dec by Evolution13