Hi, I had my 73 plate Karoq serviced yesterday by a main dealer. I also had brake fluid changed. However, when I download the Digital Certificate I can see the entry for the service, but not for the brake fluid change. There is a 'Workshop Note' for yesterday but nothing to say what it was for.

Am I missing something, or do I need to get back on to the dealer to update it properly - I obviously want a proper record of any work done on the car

I’ve found the same thing, especially if it’s warranty work or you for a service plan. I asked for more detail about a warranty entry and the dealer service advisor printed off the invoice which listed the parts fitted which was what I really wanted to have a record of. If it’s work you paid for you’d have the full invoice.

Thanks Thamestrader.

I did get a paper invoice for the work I paid for, I just wasn't sure if the details should be on the digital record too. Seems a bit daft having some info saved digitally and the rest on old school paper invoices - but if you've had the same experience I guess that's just how it is!

Given all the BS I was fed by Skoda when I bought mine & the PDI wasn't shown, I have zero confidence in its accuracy. I bought a generic service log book from Ebay & will get that stamped. But then I'm unlikely to use a stealer for any servicing anyway.

1 hour ago, Rbz5416 said:

Given all the BS I was fed by Skoda when I bought mine & the PDI wasn't shown, I have zero confidence in its accuracy. I bought a generic service log book from Ebay & will get that stamped. But then I'm unlikely to use a stealer for any servicing anyway.

I've done the same, any self respected honest garage will have no problem stamping the book and noting what work has been done.

The dealer I uses gives me a print off of the service history with each service, and that noted the brake fluid change at the second service. I think it's a print of from one of the VW/Skoda systems, it's not a dealer thing.

However it doesn't know that the car's first service, at 16mths old, was a longlife one - it just records it as an oil change service so looks like the car was serviced 4 months late. The dealer I bought it off did the first service and they insist it was the longlife one, with pollen filter change.

Edited 12 February12 Feb by Rory

It does all seem to be a bit wishy washy when it comes to servicing, service intervals and paperwork

10 hours ago, JXR said:

It does all seem to be a bit wishy washy when it comes to servicing, service intervals and paperwork

This is why I don't trust either the app or Skoda.