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Remote Park Assist Issue

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Had the L&K Estate Tdi for a month - so far, so delighted. One irritating thing is that the Remote Park Assist function pairs up with my iPhone and works perfectly ……. Once ! Try to use the function on the app an hour later and it asks me to scan the QR code from the screen in the car again. i.e. go through the set up process again. All other functions on the app work and stay connected, it’s just the Remote Park Assist which has this ‘one time only’ quirk. Can’t see anything specific to this issue on here, but I’ve copied the thoughts of AI below. I have tried all of AI’s suggestions of course - no change.

Anyone had a similar experience, and more importantly, have a solution ?

I’ve tried to ignore it and tell myself that it’s just a party trick that I’ll never use anyway, but then I come back to. ‘£50k ? Everything on it should work ! ‘ Even I can see the irony in the fact that the only time I may use it, is when Mr & Mrs Gerry Hatrick have parked their Honda Jazz so close to the Superb that I can’t get in without door bashing, but in order to scan the QR code to re - pair my phone so I can remotely pull the car out of the space to allow me to get in …… I need to get in, but Mr & Mrs Hatrick are parked that close, I can’t get in. I’m sure this scenario was a scene in one of the Mr Bean films.

I’m an hour away from my dealer so ‘just popping in’ isn’t an option, it’s half a day at least. Thought I’d give you guys an opportunity to put me out of my misery before I started down that road.

This is what AI had to say. ( by the way, am I the only person who keeps wondering who this mysterious Alan chap is that everyone keeps quoting ? - before doing a Homer style Doh ! when the penny drops that they’re referring to AI , not AL 😳)

Constant unpairing between the Skoda Remote Park Assist (MySkoda App) and Apple devices is a common issue often caused by unstable Bluetooth/Wi-Fi connections, app/infotainment bugs, or strict iOS power-saving restrictions.

Here are the most effective solutions, based on user experiences and troubleshooting guides:

Top Fixes for Pairing Issues

  • Reset Infotainment System: Press and hold the power button on the infotainment screen for 10-15 seconds until the Skoda logo reappears.

  • Remove and Re-pair: Remove the phone from the Skoda Bluetooth/Smartlink menu, delete the car from the iPhone's Bluetooth/CarPlay settings, and pair them again from scratch.

  • Fully Close and Restart App: Completely close the MySkoda app on your iPhone and ensure it is updated to the latest version.

  • Toggle Connections: Turn Bluetooth and Wi-Fi off and back on while attempting to connect, or toggle Airplane Mode on and off to reset phone radios.

  • Check iOS Settings: Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and ensure CarPlay/remote app features are enabled. 

Hmm. I know, it's frustrating rather than life changing.

If nobody else gets back to you sooner, I will test the system with our car which we are collecting on Monday, hopefully.

It could be at the Skoda end or possibly at the permissions end of your phone (assume from your post that you are Apple? I am Samsung S25+ Android but Mrs A is Apple 16+, so I can test both).

Your £50k statement made me smile. Our RR Velar was £71k back in 2017 and the ICT Pro software interface was glitchy for ages until the eventually got to about the tenth 'over the air update'.

Anyway, maybe someone will get to you first with the answer but, if not, I promise to try and replicate the functionality next week. Should be fun, or not!

Best wishes.

PS. I have found ChatGPT Pro (not the free version but the enhanced subscription version) a bit hit and miss with any advice about software settings. Worth a go but often not definitive. Hope for us humans yet then!

Edited by Arianne

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