My dad has a 2015 Octavia estate. His infotainment system has developed a fault. It won’t connect to his (or anyone’s) phone via Bluetooth.

If we do either a manual delete of all paired phones or a hard reset all the old settings reappear the next to the system is booted up.

Any ideas if this is fixable or a terminal problem?

Also is there a cheap way of allowing Apple CarPlay etc… to run without visiting a main dealer (should it be repairable).

Thanks

We need to know what system you have.

I can't remember how to bring up the system info.