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Dsg gearbox fault. Now fixed but your thoughts please.

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So my parents 1.0 TSI DSG kamiq 24 plate had a gearbox warning come up. Ex Demo bought at 3 months old.

Called out Skoda assistance who sent the AA out. Diagnosed gearbox module issue.

Booked into Listers Skoda Coventry for investigation and rectification.

They had the car for a full week with me chasing them every day for updates on what they are doing to rectify it and return the car.

Kept telling me a softwate uodate had been done and not fixed it. And were waiting for further advice from Skoda Technical.

Basically just telling me anything they fancied leaving my elderly parents without a car for a whole week, that's a long story in itself.

So I finally got them to tell me today the car was fixed and a software update had now finally resolved the issue. They have not charged then for collecting and returning the car and have cleaned the car and dropped it off.

However the car had a max of 7k miles on it when they picked it up,it now has 8742 miles on so they have put 1700+ miles on the car. I accept there sometimes needs to be road tests done but would you accept 1700+ miles being added to your car without your express permission for an extended road test period if it was justifiably needed.

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