Car swap queries

We've sold our caravan and swapped our 2019 Karoq Edition 2.0 190PS 4X4 DSG for a 2020 Kamiq SE L 1.5 DSG.

The Kamiq was from our local Skoda dealership and met our requirements by having:

• Reversing camera - to assist in reversing out of our drive.

• Variable boot floor - to allow the dog's crate to fit when the rear seat is down

• Heated front seats - for Mrs SDA's bad back

Amazingly there was only one other Kamiq with that spec. on Autotrader and that was 200 miles away in Devon.

We collected the Kamiq last Friday and there are several odd issues:

• Smell - the interior has a strong odour of white spirit that wasn't there when test driven.

• Missing floor mat - the driver's floor carpet mat is missing, though the other three are in place. There again I guess it gets the most wear.

• Missing lever - the driver's seat lumbar adjusting lever isn't there. The stub of the adjuster is there but no lever. The passenger side is OK.

• Missing tools - there is no spare wheel, but there is the foam tool kit tray which only contains a locking wheel nut and a jack winding handle. No jack, tyre compressor, tyre gunk or anything else. It would be good to know what it should have as standard.