Hi all, has anybody got any experience/advice on how to reset/fix jerky gear changes at slow speeds, affecting both up and down shifts? I.e crawling in traffic speed or slight downhill low speed prompting a gear change is very noticeable, whereas normal acceleration is ok.

Any tips greatly received as all changes used to be very smooth. 20month old 2l Diesel with 40k on the clock. TIA. :-)

Is this a DSG Gearbox ?

Hi, yes it is DSG.

Very unlikely there is anything you would be able to do yourself, best advice would be to get a DSG specialist to check it.

Do you know if this is a DQ200 (dry clutch) unit ?

Correction regarding a specialist - at 20 months old, this should still be under warranty, shouldn't it?

Edited 12 hours ago12 hr by Warrior193
correction

AI says it's a wet clutch, yes it's a company car and under warranty but local dealer tends to ignore the 'issues' I raise and just do the routine servicing. 🙄

No other franchise nearby so was hoping some sort of gearbox learning reset sequence might have been possible somehow?

If your Company has one, get the fleet manager to pressure the stealer - surly in their interest to ensure no further damage to transmission.

11 hours ago, Ccc1 said:

AI says it's a wet clutch, yes it's a company car and under warranty but local dealer tends to ignore the 'issues' I raise and just do the routine servicing. 🙄

No other franchise nearby so was hoping some sort of gearbox learning reset sequence might have been possible somehow?

There isn't really a DIY reset for this. From what's been posted on here before, the Mk4 2.0 TDI has the DQ381 wet clutch DSG, and as far as I know any clutch adaptation or basic setting on it is done with a diagnostic tool, so it's a dealer (or specialist with the kit) job.

The thing I'd watch is your warranty clock. Skoda UK's terms are 2 years unlimited mileage, then a third year only up to 60,000 miles, and it ends at whichever comes first. At 40k in 20 months you're doing roughly 2,000 a month, so you could hit 60k at around 30 months rather than getting the full 3 years. That gives you maybe 10 months, not 16.

The terms also say a defect has to be reported to a Skoda authorised repairer as soon as it's discovered, within the warranty period. So I'd:

1. Book it in specifically for the jerky low speed shifts (not just "have a look while it's in for a service") and ask for it to be written on the job card in your words, including when it happens (crawling in traffic, gentle downhill).

2. Ask them to road test it with you in the car if they can't reproduce it, as low speed shift quality often doesn't show up on a quick drive.

3. Keep the job card or email, so it's on record well before 60k even if they say "no fault found" this time.

The warranty terms say any Skoda authorised repairer can do warranty work, so if your local one keeps brushing it off, it doesn't have to be them, even if the next one is a longer drive. And as it's a company car, your fleet or leasing company will want it logged before the warranty runs out too.