Pleased to discover that Allams (of Jeff Allam British Touring Car fame) have just this week opened a new showroom in Epsom selling Skoda (and Alfa Romeo).

Spoke to Geoff Garner today and first impressions are very good.

http://www.allams.com/

I have already used them to look at my Octy re the headlight probs I'm having. Lovely big showroom for sure, but the service dept can do better. They have not identified the headlight issue I'm having, for which Skoda UK are now involved. And when I picked the car up there was grease all over the outside of it??? Lastly, the mechanic I spoke to about my car had not had any Skoda training so was unable to offer any assistance.

Does not look good.

Are they retailing new cars now?

Don't know. I went there a couple of weeks ago and there were a few cars in the showroom but it was still a work in progress. They are an Alfa agent too. I hope they can be good because we need a few gooduns in our area.

Yes, new vehicles are being sold. They have Fabia, Octavia (including vRS) and Superb in the showroom. Apparently, their first order was taken a couple of hours after opening on day one.

As far as the service department is concerned, I think they deserve a little slack but training only takes so long! However, no excuse for not handing you car back clean.

I have added an entry for this dealer in the Review Centre. The link is below:

http://www.briskoda.net/forums/skoda-dealers-south-south-east/allams-skoda-epsom/63442.

I think my parents may have bought the afforementioned first car sold by Allams!!

Our local Dealer (JCB of Basildon) were rubbish and didn't seem to really want to sell the car so we went to Allams by chance - we didn't know but it was actually the day before it opened. They gave us the best deal we'd been offered, they bought it the next day and delivered the car on time for the new registration.

The car is an octavia 1.9Tdi in red ambiente, can't recommend it highly enough - it's only done 500 miles and already doing 57mpg. The folks have nothing but praise for Skoda, and are keeping their existing octavia mk1, which is now 5 years old and still doing 60mpg.

The dealer was friendly and even showed us the trick on the old car with the electric windows, which we didn't know about after 5 years of ownership! Pointless but cool.

Hi Reading some of your threads please give allams a chance im an old family friend and i know alot of work and effort has gone into the new skoda dealership but the reason for no skoda trained mechanics is due to a lack of them coming from skoda and old mechanics are being re trained every buisness has a few teething troubles but give them another month and you'll be amazed.

Don't bother, their service dept is total garbage! Put the wrong oil in my baby and did not have the software to reset the variable service!! Service manager is about as much use as a chocolate fire guard, I knew more about my car than they did ffs!! (Obviously I know, but still stupid for a "main dealer") They really need to sort themselves out, sharpish. Worst customer service since the dealer I bought the Beast off. Glad I have moved out of the area and can use someone else. :thumbdwn: :thumbdwn: :thumbdwn: :thumbdwn:

Thinking of buying from them at the moment!