Hi all

I had a faulty turbo replaced(under warranty) in my octy mk1 110tdi back end of last may

last night i started having the same problem (loss of power)

however the new car warranty ran out a month after it was replaced

my question is this

are the newparts replaced last may warranted on their own for 12months? from fitting against failure?

what i'm basically asking is should this be replaced again free - or is it gonna cost me ?

thanx for any replies

Steve

The turbo will come with 12 months warranty, best get it into a dealer and register your complaint asap.

cheers for the quick reply

i thought it prob did

but knew this was the place to clarify it

thanx

Steve

IS the turbo playing up or something else the matter with it?

I cleaned out my EGR this w/e and that seemed to have helped. I did note the air inlate manifold was full of thick black oily stuff. But I was advised agained cleaning that out unless it was removed from the car, so cleaned the near end out, but left the rest in there. Also found a slight split in the end of the hose for the hose that controls the butterfly flap/valve in the EGR unit.

How long did it take you to do just the EGR as im considering doing mine inc the intake housing as well

Maybe coincidence but the turbo on my recently purchased 02 plate 48k 110TDI has just gone and is being replaced under warranty.The garage stated it was the fifth 110 turbo failure that they have seen in just over a week. Bad batch perhaps?

Maybe coincidence but the turbo on my recently purchased 02 plate 48k 110TDI has just gone and is being replaced under warranty.The garage stated it was the fifth 110 turbo failure that they have seen in just over a week. Bad batch perhaps?

Sal how did ya get yours done under warranty on a O2 plate??? mine is a 53plate and ran out last june

ps mine has only covered 25k

Re my car problem

Just rung dealer today and lass on service reckons that

the turbo isnt covered by a 12months warranty!

she says that because it was replaced under the original manufacturer warranty - its warranty expired when the car warranty did (ie a month after it was replaced)

so basically she was saying that a brand new turbo fitted only came with a 1 month warratny against failure !!!!

she said however that if it had failed outside the original warranty and i'd have paid to have it replaced - it would be covered for 12months!!!!!

something tells me she is wrong - but i'd like some clarification

I've booked the car in so it can be checked thru vag-com - which she told alone costs £80 just for the diagnostic:mad:

strangely the car has been ok today - and i did try some harsh accceleration to see if the problem would occur

i've got the phone no for skoda CS - will give them a ring tomorrow to register my problem with them

They should be able to claim it as parts warranty.

Any part fitted (subject to some limitations) has 12 months warranty for the time it was fitted, irrespective of what warranty is on the vehicle.

If the car was out of warranty you still get 12 months on a new part fitted.

Bought the car from a franchised dealer who was non Skoda. Gave me a comprehensive warranty for 12 months which covered the turbo. Warranty company not happy about having to fork out only a couple of months after I had bought the car and at first wanted to repair the exisiting turbo which met with strong dissaproval! But they have relented. Just thought it was intersting that the garage who are doing my repair had so many in in such a short space of time and all about the same age and roughly the same mileage.

My warranty manual (for another manufacturer) at work states that any parts fitted under warranty are warranted until the warranty on the car expires. I should think that it would be the same for every manufacturer. The logistics of logging when the warranty expires on each part replaced during warranty on each car would be hard to administrate. If I were processing a parts warranty claim the first thing I would ask for from the customer would be an invoice to show proof of purchase, and to put it bluntly you haven't got one.

Now your best way is to get in touch with Skoda CS and see if you can get a goodwill contribution from them, this would tend to be higher if your car has a full dealer service history. Being April it may be the start of their financial year so hopefully they may not have blown all of their goodwill budget yet.

Conversley it may not be the turbo at all, which means that you will end up paying - but still get onto Skoda CS to try for a contribution.

Forgot to add - if you do pay for part of it, technically you should get an invoice which I suppose you could use it for a parts warranty claim if it goes wrong in the next 12 months.

My warranty manual (for another manufacturer) at work states that any parts fitted under warranty are warranted until the warranty on the car expires. I should think that it would be the same for every manufacturer. The logistics of logging when the warranty expires on each part replaced during warranty on each car would be hard to administrate. If I were processing a parts warranty claim the first thing I would ask for from the customer would be an invoice to show proof of purchase, and to put it bluntly you haven't got one.

Now your best way is to get in touch with Skoda CS and see if you can get a goodwill contribution from them, this would tend to be higher if your car has a full dealer service history. Being April it may be the start of their financial year so hopefully they may not have blown all of their goodwill budget yet.

Conversley it may not be the turbo at all, which means that you will end up paying - but still get onto Skoda CS to try for a contribution.

Forgot to add - if you do pay for part of it, technically you should get an invoice which I suppose you could use it for a parts warranty claim if it goes wrong in the next 12 months.

I don't have a proof of PURCHASE(obv cos it was done under warranty) - but i DO have a receipt showing proof of FITTING AND THE DATE

My warranty manual (for another manufacturer) at work states that any parts fitted under warranty are warranted until the warranty on the car expires.

Irrelevant as it falls down to fit for purpose. The fact they have replaced one does not invalidate this as the new part supplied still has to meet this criteria.

If the job was warranty you should still get an invoice at nil cost, its part of VAG's audit scheme iirc.

You could turn the argument on its head. If the part was replaced on a new car after 6 months would it ony be warranted up until the car is 18 months old?

I don't have a proof of PURCHASE(obv cos it was done under warranty) - but i DO have a receipt showing proof of FITTING AND THE DATE

Which is just that, don't the VW standards say that you have to provide a statement of warranty work carried out? I have bank statements telling me what money I have spent in what shops, but it doesn't mean that I can throw the purchase receipts away if I envisage that I may have to make a claim.

If the job was warranty you should still get an invoice at nil cost, its part of VAG's audit scheme iirc.

Is it an invoice or a statement? Presumably an invoice is raised against the job card billing Skoda for the work which will allow workshop hours and parts to be accounted for, so how does another uniquely numbered (different) invoice get raised against the same job card, surely this has the potential for abuse where the customer could be told an item is not covered and billed for it at the same time a warranty claim is raised for it resulting in the garage getting paid twice for the same job.

Irrelevant as it falls down to fit for purpose. The fact they have replaced one does not invalidate this as the new part supplied still has to meet this criteria.

Tricky one that, but the turbo was not purchased separately from the car when new, I would think that Skoda may view that 3 years or 60,000 miles is fit for purpose for the item (car) originally purchased.

I am just trying to present the other point of view and they say that forearmed is forewarned.

Indeed, we like a good debate and usually get both sides.

bit of an update

have spoken to bloke at the garage where i bought the car (it was formally a skoda dealer) they lost the franchise

he confirms the info i got from skoda re the warranty on new turbo only lasting till new car warranty expires :(

have also rung skoda cs and logged my problem with them

bloke admittted that if vag-com proves turbo failure it is unusual for them to go in under 12months and that they will contact me then to sort out some form of goodwill gesture

however nothing more can be done now until it goes ito dealer for vagcom diagnostic - skoda cs will ring dealer for the results etc

Fingers crossed

Any idea what dealers charge just out of interest for fitting a turbo ?

obv i know the turbo itslef are about 700 of our english pounds

I priced one up on a 100PD Golf this week and it come to around £1500 fitted.

How long did it take you to do just the EGR as im considering doing mine inc the intake housing as well

Only an hour or so. I did buy a new gasket, but did not need to use it. I took some pictures of it - it was a not very nice! Will try and post them up over the weekend.

Ohh pictures... does that mean your turbo now works more often?

Ok Update Time

Car was taken into dealer Thu night for the diagnostic Today

Got the call from dealer 'yup your turbo has failed'

they thoughtfully added

'FYI If skoda cs won't contribute you are looking at

There is a reason why they are paying 100% parts, it probably would have been better if they paid 95%. When you collect the car see if you can get an invoice along with the 50% labour charge to show the parts at 100% discount, then technically you have a parts invoice should the problem arise again within the next 12 months.

Overall a good result.

Ok another Update (lets hope its the last from me )

Picked car up today - seems fine - not had chance to really try it

got the invoice showing 100%parts paid by skoda and the 50% labour

and then 50% labour contribution by me

on reviewing the invoice - and comparing it to the job sheet i have from when it was replaced in may 06 - i'm a little confused - some of the part no's dont match??

specifically the turbo manifold itself

also they have replaced an oil pipe that wasnt replaced last time ?

May 06 parts list

028129717d inlet manifold gasket

037253039f gasket

038131547a gasket

038253019nx manifold

3a0253115 gasket

Apr 07 parts list

028129717d inlet manifold gasket SAME

028145757 gasket EXTRA

037253039f gasket SAME

038145771d oil pipe EXTRA

03g253014ex manifold DIFFERENT

3a0253115 gasket SAME

n90200201 nut EXTRA

Can anybody shed any light on why there are some differing part no's??

Thanx again

Steve

bump

The oil pipe doesn't always come undone, this time they had to replace it as it probably got damaged during disassembly it would be likely that it has a retaining nut and a washer or gasket associated with it at the end that they did not have to remove last time.

The manifold comes as an assembly with the turbo and the old part number has probably been superceded to the one stated on your invoice.

I had a window regulator replaced under warranty with 6 months left. The same part broke 1 month after the warranty expired.

They said it was not covered with a 2 year parts warranty as I had not paid for it as all parts were only covered until the original warranty ran out.

Although the dealer had it covered with a goodwill gesture I had to pay for the labour costs. This new regulator was fully covered I was then told because I had to pay for the work.