survey

Thanks Rooted. Yes, sorry should have said VW508 and not mentioned 509. The service guy I have been dealing with does seem to be genuine and came quickly back to me after I let him know what Castrol had said to me. Unfortunately a great deal of the info I have had from sales and service staff has been proved incorrect; just wish they don't know, they should say so!

Ok. An update here. It turns out that the dealer had designated the oil as SLX111 longlife on the invoice and told me as I left the dealership that the oil was 05w-30. However I emailed him and he now says that if he said it was 05w-30 he was mistaken and that the oil should have been designated as 0w-20 and is known as Castrol 508 to the dealership, bought in bulk. Garage said this had never been queried in the past but assured me it IS the correct 0w-20. I can only hope that what he has said is correct. I generally always take my own oil for any car service; this one was a freebie by the dealer for previous mess ups!

late 2022 SEL Auto 1.5tsi. First service yesterday. Car is set for Variable servicing. Dealer invoice shows he used Castrol SLX111 longlife engine oil. This I believe is to VW 508. I expected him to use 0-20 VW509 oil. Although Skoda say 507 0r 508 can be used, should I get the dealer to drain this oil and use VW509 0-20? As the car is on variable service I am somewhat concerned! I have put the query to Skoda Customer services who couldnt even locate my car on their system (as my personal [plate was put on the car a year or so ago. They have now passed the query to their technical dept so it will probably be lost somewhere!

I'm absolutely certain that that didn't occur.

I'm pretty sure it does

Almost identical figures to my 1.5SEL auto at the same age

I suspect that I am as to me it's the only logical explanation. But I've really tried to force a brushing against a paddle but can't do it, so I wonder how I can accidentally do it? Be interesting if any mechanics have come across this on a Karoq before.

Occasionally I have noted that, on my 2023 SEL auto, when I turn sharp left the autobox changes from Drive to Manual. At first I thought that I must be brushing one of the steering wheel paddles with my hand or sleeve but I really don't think I am. Probably only happened a dozen times over the last 15 months. Maybe it is me but whenever I try to deliberately cause this to happen I can't. Any suggestions? Am I going nuts?

I have a kit available. It's off a Skoda Yeti. Pm me for details (Abingdon, Oxford)

Indeed, that's it. Even worse when you scroll through and get a circular Speedo in the centre of the dash display . It may suit some but as I have said for me I prefer a traditional setup with circular Speedo and circular rev counter - apparently only available with the Amundsen plus Package.

Indeed, the virtual cockpit should be standard rather than having to order what I now find is the Amundsen plus package. If only the dealer had pointed that out to me before I ordered the new SEL! So, as I said, I'm sticking with my present SEL and what I consider a better dash layout!

What I mean is that the standard dash on the SEL and the Storyline doesn't allow the Speedo and the rev counter to be shown adjacent to each other. One can have one or the other. My 2022 MY2023 SEL came with what I now understand is the virtual cockpit available with the Amundsen plus package ( my dealer hadn't told me that so when I ordered a new car it showed the basic dash on the SEL and a friend with a new Sport line had the same.) I turned down the new car (ordered due to a dealer's error on my SEL) and hated the standard dash options. If I had known that to get what I presently have I should have ordered an Amundsen plus package to get the virtual cockpit. I quite understand that some owners are quite satisfied with the basic dash but it did nothing for me!

It looks as if my present 2022 MY 2023 SEL came with the Amundsen plus package that gives the virtual cockpit that I like (circular Speedo plus rev counter side by side etc). When my new one was delivered as I had previously mentioned it had the appalling normal basic dash so I guess the dealer should have ordered the Amundsen plus - is that still an option?

Yes, that's the reason I rejected the new car and retained my SEL with the virtual cockpit and its rev counter and Speedo principally showing on the dash.. plus of course there are the other options. Really cannot understand Skoda not offering the virtual cockpit as standard.

Exactly IanPerry316.y present car is likewise a late 2022 car, model year 2023. I have mine configured as I want it. My point was that because my car didn't come with an electric tailgate, the dealer who misrepresented the car agreed to order a brand new one - that arrived s few days ago after a long wait. This new car exhibits a Skoda updated virtual dash but I had expected that with my present car being a 2023 model , the cockpit on the new one would be the same. However Skoda in its 'wisdom' has updated the dash, gone is the cockpit 5 or so options you and I presently have. The new dash is dire. Because I couldn't live with this new dash, I declined the new car and am keeping my present car and not worrying about having a manual tailgate.

Update. I did reject the new car with the poor dash options. Sticking with present 2022 car with sensible dash options. Cannot believe that Skoda would consider the newest digital instrument panel to be an improvement.

I agree with that. It took me some time to sort out a lot of settings and I reckon I now know more than most of my dealers staff!!

If I recall, mine is a October 2022 car but listed as a 2023 model ( but there has obviously been a subsequent upgrade. Mine definitely doesn't have an Amundsen plus package. As I said on my comment to Choclab the test is if under the car data menu section it has an item saying virtual cockpit and that mine has but the brand new car just delivered to the garage doesn't have that item at all. ( the submenu of virtual cockpit listed 5 types of panel display). The new digital display seems so poor and crushes the Satnav repeat directions into a small monochrome space. I really don't think I can live with the new one so will probably keep my present car. Only reason I ordered a brand new one was because the dealer misinformed me of part of the spec, accepted responsibility and I've had a 6 month wait only to get an inferior dash display!

KaroqKent - miy existing car is an Amundsen 8" display. It's a late 2022 car but I can display the two dials!! It's quite bizarre!

Choclab. My guess is that your car is thesrlier cockpit display, same as my existing car. You can tell by the 'Car' menu, then click settings or car data and if you get a sub menu that days virtual cockpit, then that is the earlier display. The latest instrument panel doesn't have that sub heading at all.

Yes but is it the latest display. There appears to be no way one can have the re counter and the Speedo on screen at the same time. My existing model does that! I know how to change the displays but none give both rev counter and Speedo together. If you can do that, do tell me please

Just been to inspect a new KAROK SEL. I presently have a KAROK late 2022. Existing car is excellent but was looking for one with an electric tailgate. Dealer ordered car and it's been delivered. I checked the dash display and instead of a choice of Virtual Cockpit including one with Speedo and separate rev counter as my present car, the new one has the most awful digital display. Choice of Speedo or rev counter ( but not both at same time), Satnav directions etc only a tiny display in monochrome not colour. I really don't think I can live with what I consider a retrograde version. It just looks and functions so poorly. Looks as if I shall have to decline the new car and stick with my present one.

Any idea how to adjust the non-electric tailgate opening height?

Thank you for your response. Very helpful.

Can one actually adjust the non-electric tailgate for its opening height? I have read that if the electric tailgate struts etc fail, one can replace them with the standard tailgate struts, reverting the car to factory non-electric spec - is this correct?