problems with DSG in Germany

[broere]

There were some threads about the DSG not working as it should. Tonight I found out that in Germany, things are getting serious! There even is a phone number for all those who experience problems with their DSG, built between september 2008 and august 2009. 17.000 cars in Germany are involved (Golf, Scirocco, Eos, Jetta and Passat).

If you understand German, read this: Rückruf VW Golf, Scirocco, Eos, Jetta und Passat - Das DSG ist defekt - News - autobild.de.

I can imagine that Skoda, Seat and Audi will be involved, too. To be followed!

[Evening Star]

Translation courtesy of Google:

Volkswagen called back 17,000 units with dual-clutch gearbox (DSG). Affected are the models Golf, Scirocco, Eos, Jetta and Passat, between September 2008 and August were built 2009th For them, the transmission control unit may be defective and thus lead to failure. VW has set up on the phone number 0800-776 23 32 a hotline. Golf and Golf Plus with two-liter TDI engine (110 hp) and in GTD and GTI is also the software of the DSG gearbox control errors. An update is in between 18 May and 6 July 2009-built vehicles to correct the situation.

[broere]

Can I call it official now? Look for Volkswagen-Rückruf: DSG-Probleme bei VW, Audi, Skoda und Seat - auto motor und sport, and notice that even Seat and Skoda are involved!

Perhaps Indiana Jones will translate (or let Google do it for him)?

[Evening Star]

The Volkswagen Group currently opens in Germany, many vehicles worldwide due to a gearbox problem about 2,500 DSG transmissions may cause a malfunction.

Caused by faulty Oil temperature may, under certain circumstances, to open a clutch to come in the transmission. Since can not be determined, in which 2500 vehicles this can occur are also the world's remaining 57,000 Volkswagen ordered the review in the workshops, said a Volkswagen spokesman told auto-motor-und-sport.de. In Germany, this affects 22,000 models of the VW brand, around 3,000 Audi S-Tronic models, 1,860, and also some Seat Skoda models.

A total of 13 variants of the VW group will be affected by the recall, including VW, VW Scirocco, VW Eos, VW Jetta, VW Passat, VW Touran, VW Caddy, Audi A3, Audi TT, Seat Leon, Seat Altea, Skoda Octavia, Skoda Superb, and with six-speed DSG gearbox from the production period September 2008 to August 2009.

Flashing shift indicator, juddering Vehicle

The problem manifests itself first by a flashing display switching, followed by jerking of the vehicle to reduce engine torque and opening of the clutch. All owners of affected models will be contacted by the respective corporate brands and ordered their vessels to the workshops, will be kept up when a Softwarupdate. The free repair of the vehicles will take about half an hour, and marked by a sticker in the spare wheel well. On telephone number 0800-7762332 (Germany) VW has set up a hotline.

Software Update for Golf, Golf Plus, GTD and GTI models

Moreover, given VW Golf, VW Golf Plus models with two-liter TDI engine and GTD and GTI models from the construction space 18 May 2009 to 6 July 2009 as part of a smaller service action are also a software update, since the transmission control unit has been equipped with these models with the wrong software version.

[dsr]

Bloody Hell - the German was easier to understand

D

[Evening Star]

All well & good if you can Sprechen Sie Deutsch.

I can't, I copied that phase from Google!

[gadgetman]

I thought it was only CR folk having juddering issues?

[Evening Star]

I'm juddering at the moment the heating in the bedroom's gone off....:orb_cold:

[icarusi@hotmail]

Is this the same temperature sensor (or connections to the sensor) problem as in the USA ie. suddenly going into 'neutral' with no warning?

[digidoctor]

Oh, wenigstens mal ein Text, den ich besser verstehe.

[xqm_hb]

Question:

Does this recall impact Golf 6 with equipted with 7 speed DSG?

Thanks for your response in advance!

[broere]

I'll Google it myself (or at least give it a try).

The problem is triggered by a faulty oil temperature-reading, and under certain circumstances could lead to the opening of one of the clutche in the gearbox. As it cannot be revealed in which 2500 cars this can happen, all 57000 cars from all over the world will be invited to the dealer to run a test. (in Germany 22000 car involved)

13 models are involved in the re-call: VW Golf, VW Scirocco, VW Eos, VW Jetta, VW Passat, VW Touran, VW Caddy, Audi A3, Audi TT, Seat Leon, Seat Altea, Skoda Octavia und Skoda Superb with 6 speed DSG, produced bedtween September 2008 untill August 2009.

You will notice a flashing shift indicator, a jerking car of even loss of power and opening of the clutch. All the owners of the involved cars will be notified by their brand. They will be invited to present their car where a software update will be done.

So, sqm_hb, to answer your question: no, the 7 speed gear-box is not involved!

[Evening Star]

That means mine should be ok then.

My new Octavia's a 1,8 Elegance & so it should have been built with a DSG7 box.

[broere]

Lucky you!

[xqm_hb]

Hi Broere, thanks a lot for your information.

Recently in China, there were two cases reported regarding Golf 6 's 7 speed DSG that mentioned the shift indicator flashing and malfunction light on, then the 7speed DSG just worked on 1,3,5,7 gears with 2,4,6 shut off after restarting the car, as well as the reverse gear also didn't work. Do you know is there any similar issue on Golf 6 with 7 Speed DSG in Europe? Any volkswagen's clarification.

Regards.

[TomGoodheart]

A juddering you say?! Order the vessels to the workshops then!

(Sorry. Couldn't resist!)

[broere]

Hi Broere, thanks a lot for your information.

Recently in China, there were two cases reported regarding Golf 6 's 7 speed DSG that mentioned the shift indicator flashing and malfunction light on, then the 7speed DSG just worked on 1,3,5,7 gears with 2,4,6 shut off after restarting the car, as well as the reverse gear also didn't work. Do you know is there any similar issue on Golf 6 with 7 Speed DSG in Europe? Any volkswagen's clarification.

Regards.

If I find something of the kind, I will let you know...

[ExAudiSi]

One of my colleagues at work has Golf VI 1.4 TSI with the 7 speed DSG gearbox and this has just had the gearbox replaced after less than 2000 miles. The symptoms were the similar to those above. It seemed to jump out of gear, then had the flashing shift light. When we stopped and re-started the shift light stopped flashing and we tried to set off, but as soon as the 'box tried to select 2nd, it appeared to jump out of gear again, resulting in about a 4 hour wait for recovery by the RAC/VW assist.

Seems this does affect the 7 speed as well as the 6.

[magic62]

Skoda does the recall (or update?) it is called 37F2.