Afternoon all,

Have just taken out a policy with Chris Knott today, I was previously with Allen&Allen/ Mymotorquote.com for the past year, but they wanted over £800 this time around, as opposed to the £525 they charged me last year, with no extra claims or any changes to my policy!

After one call to Kim at Chris Knott I was quoted £469.99 with a lower excess (£200) and better overall cover. This quote has beaten all like ones I could find anywhere else, including the comparison sites, by at least £35 and usually gives better cover than what's quoted for with other insurers.

To Tim - The only thing that stopped me calling you earlier is that you shut at 5pm each day, this makes it quite hard for me to get in touch. I'm sure there are quite a few other folks out there who can't get to a phone before 5. Have you considered having people available a bit later on, even just to 6pm?

Cheers,

Ed

Afternoon all,

Have just taken out a policy with Chris Knott today, I was previously with Allen&Allen/ Mymotorquote.com for the past year, but they wanted over £800 this time around, as opposed to the £525 they charged me last year, with no extra claims or any changes to my policy!

After one call to Kim at Chris Knott I was quoted £469.99 with a lower excess (£200) and better overall cover. This quote has beaten all like ones I could find anywhere else, including the comparison sites, by at least £35 and usually gives better cover than what's quoted for with other insurers.

To Tim - The only thing that stopped me calling you earlier is that you shut at 5pm each day, this makes it quite hard for me to get in touch. I'm sure there are quite a few other folks out there who can't get to a phone before 5. Have you considered having people available a bit later on, even just to 6pm?

Cheers,

Ed

Hi Ed

Good to see we could help!

Re your second point, we are open Saturday mornings 9am till noon (claims open 24 hours a day) and you can also use the email facility - http://briskoda.net/forums/topic/147312-new-email-your-quote-to-us-if-you-cant-ring/

Hi

Although on average nearly 1 in every 2 people who get a quote from us take out a policy, the number of people who ring us is quite low compared to the amount of registered users.

I realise that there are certain age and postcode limitations as stated in my original post in this thread (which are there to protect the scheme for the majority due to the high claims loss ratio's within these categories) but I would encourage you to give us a call if your car (or home, breakdown) insurance is due.

Our reputation hopefully precedes us based on the amount of grateful comments received.

Please ring free on 0800 917 2274 (mobiles can ring 01424 200477) and just state the club reference number found in my signature below, or in my original post.

Hi Tim

I gave you a call in March and was told by the female phone operator that you wouldn't touch a (slightly) modified car in an E17 postcode, parked on the street (just outside my house) even though I'm 38, and have 6 years' NCB, no convictions etc. :S

I didn't see E17 mentioned in your first post and certainly nothing about only insuring cars kept on driveways or in garages. Was I misinformed?

Thanks

Hi Tim

I gave you a call in March and was told by the female phone operator that you wouldn't touch a (slightly) modified car in an E17 postcode, parked on the street (just outside my house) even though I'm 38, and have 6 years' NCB, no convictions etc. :S

I didn't see E17 mentioned in your first post and certainly nothing about only insuring cars kept on driveways or in garages. Was I misinformed?

Thanks

No, she was correct. Just that specific postcodes warrent such terms due to claims loss ratios. Sorry.

No, she was correct. Just that specific postcodes warrent such terms due to claims loss ratios. Sorry.

Fair enough, but I've lived there for nearly 4 years and never once seen or heard any trouble. Not all E17 postcode areas are scum-magnets, but it's your loss. Thanks

I’ve been asked quite a few times recently how to get an insurance quote from us.

All you need to do is either ring the office please on 0800 917 2274 (or 01424 200477 if calling from a mobile) – Mon-Fri 9am till 5pm, Sat 9am till noon and state the club name and if possible the reference number (found in my signature below) - or use the email quote facility found on this forum.

I don’t personally do the quotes as I spend a lot of my time travelling the country on business and work from home also.

We have a specialist team who will be able to help you.

Also, please don't forget the popular car breakdown cover at £54.50 for full UK cover – please see http://www.ckinsurance.co.uk/docs/ChrisKnottBreakdown.pdf and the instant, online travel insurance quotes - http://www.ckinsurance.co.uk/travel

And if you need home insurance then http://www.ckinsurance.co.uk/docs/ChrisKnottHomeInsurance.pdf!

Thanks.

Just a quick apology for those who tried our New Business team on Monday but didn't get through.

We were absolutely manic - good for business - but it didn't help those who couldn't get a quote.

(Claims & Customer Service depts were unaffected).

We are back to normal now so please ring us if you're car/home/car breakdown insurance is due in July.

This insurance scheme is proving very popular which is great but I often get asked to do quotes myself.

Regarding this, could I ask you to either use the email quote facility found on this forum or ring the office please on 0800 917 2274 or 01424 200477 if calling from a mobile – Mon-Fri 9am till 5pm, Sat 9am till noon.

It’s just that I don’t actually do the quotes, as I spend a lot of my time travelling the country on business and work from home also.

We have a specialist team who should be able to help you based on the details you’ve stated.

Also, please don't forget the car breakdown cover at £54.50 for full UK cover – please see http://www.ckinsurance.co.uk/docs/ChrisKnottBreakdown.pdf, online travel insurance (instant quotes) - http://www.ckinsurance.co.uk/travel and home insurance.

Thanks.

Here we go! The August rush!

August is always a busy month so if you're insurance renewal (for car, home, breakdown or travel!) is due, please feel free to ring us for a quote on our scheme. 0800 917 2274 or 01424 200477 and please quote the forum reference number found in my signature.

Do you contract out your "existing" customer service ? I have policy with you and have had a claim made against me despite third party admitting liability and would like to discuss this matter.

Do you contract out your "existing" customer service ? I have policy with you and have had a claim made against me despite third party admitting liability and would like to discuss this matter.

We don't contract out our customer service dept but you can speak to the claims dept on the number found on your insurance certificate.

Bit miffed off really. Just rang for a quote on my Fabia VRS after all the good feedback on here but apparently things have changed for some reason.

Gave the relevant briskoda reference number and details..

Im 23 years old, 5 years no claims, live in a quiet area, 1 SP30 conviction in 2006, Safety Car driver by profession and they said now I have to be 25 to insure my stock Fabia VRS.

Just find this a little ridiculous, when previous cars ive owned ranged from an Integra Type R - VW GOLF GT TDI Anniversary - Nissan Skyline R33 GTR. What is the reasoning for this?

Bonkers.

Edited 9 August, 201015 yr by Safety_James

The scheme is for both standard and modified cars with cosmetic changes and bhp increases by no more than 20bhp.

Can I just confirm this, no more than 20bhp increase? A single remap will give more than 20bhp on a car with a turbo.

Is this definitely correct? Or do you mean no more than 200bhp increase?

Can I just confirm this, no more than 20bhp increase? A single remap will give more than 20bhp on a car with a turbo.

Is this definitely correct? Or do you mean no more than 200bhp increase?

Yes no more than 20bhp increase.

Yes no more than 20bhp increase.

Thanks for replying Tim.

What is the reasoning behind no more than a 20bhp increase when on other forums there are practically no limits and you still insure them. I've had insurance with you guys on a Focus ST that had an excess of around 60bhp increase (and that's on a car with more bhp as standard in the first place). It just doesn't add up or seem as competative.

No, we've changed it on every forum now. All due to claims i'm afraid.

Fair enough, cheers Tim.

What about cosmetic changes? Lowering springs, new grilles, headlight changes etc?

Fair enough, cheers Tim.

What about cosmetic changes? Lowering springs, new grilles, headlight changes etc?

That's fine.

I just thought I’d try and explain a little more about the insurer’s decision to amend the criteria for our insurance scheme. Please believe me when I say that we would love to insure everybody and I’ve enjoyed reading people’s feedback when they talk of our prices, customer service, claims handling, etc. However, the insurers have been hit hard this year and when trying to find out why, they have discovered that, in general, there are certain elements which are causing the problems. Hence the reason to only accept modifications with cosmetic changes and modded bhp increases of no more than 20bhp.

Also people must have at least 1 year's NCB – no introductory discounts are allowed, no more than 1 SP/PC/PL conviction offence per driver and minimum premiums are £250 for Comprehensive & £200 for TPFT cover.

It seems that people outside of this criteria are losing money big-time for the insurers though of course this is a generalisation as they understand not everyone claims in these ‘areas’. It’s just that once bitten, twice shy.

May I reiterate that it’s not us who have made this decision but the insurers. Let me point you to this article which tends to sum up the market at the moment - http://news.sky.com/skynews/Home/Business/Car-Insurance-Premiums-Surge-Ahead-Over-Past-12-Months-Consumer-Intelligence-Research-Finds/Article/201001415534529?lpos=Business_Second_UK_News_Article_Teaser_Region_8&lid=ARTICLE_15534529_Car_Insurance_Premiums_Surge_Ahead_Over_Past_12_Months%2C_Consumer_Intelligence_Research_Finds

It’s fair to say premiums are increasing this year due to the increased cost of claims rather than the increased number of claims and these premium increases are imposed on us by the insurers.

Even though there is obviously negative reaction to this, our renewal retention rate has only dropped by 5% from 81% to 76% so it seems that approximately 3 out of every 4 people still renew with us.

I’m also hoping that after a period of time (such as 12 months or so), the criteria will be relaxed somewhat but we will see.

Hi

Again we see the media talking about the premium increases which seem to be affecting nearly everyone.

Here is the latest article from this weeks’ Daily Mail - http://www.dailymail.co.uk/news/article-1328180/Motorists-warned-expect-double-digit-hikes-car-insurance.html

For years, our scheme insurers tended to avoid these increases when all around we were hearing of price jumps.

However, fortunately, we are still writing plenty of business even though these increases have been imposed nationally. I still see on forums that our insurance scheme is making savings for forum users (and some large – a £200 saving was quoted on one forum this week!

Therefore, I’d encourage you to call us for a quotation if your renewal is due within the next 21 days or so. You will also be able to take up our competitively priced full UK breakdown cover at £54.50. Please just ask my colleague when you ring for a quote.

The new criteria of not accepting any bhp increase mods by more than 20bhp does affect some on the forum but we are still busy though we’re sorry that this precludes some from getting a quote from us.

Please ring 0800 917 2274 or 01424 200477 and quote the club reference number found in my signature.

Hi there

Just to let you know our offices are still open despite the amount of snow we’ve had.

Some of us, like myself, are snowed in but half the staff are working.

0800 917 2274 or 01424 200477

CHRISTMAS OPENING HOURS

Christmas Eve 24th December - 28th December - CLOSED

Wednesday 29th December - 9am to 5pm

Thursday 30th December - 9am to 5pm

New Year's Eve 31st December - 3rd January - CLOSED

Tuesday 4th January - 9am to 5pm

I wonder why they are not competitive considering they are posh areas with a few Man Utd & City players living there.

prob because those footballers buy big expensive cars thinking they are the worlds best drivers .... then go out and smash them up lol

LATEST NEWS

Hi

Just to let you know that the scheme now allows modified vehicles with an increase of up to 50bhp.

Best wishes