I have had 3 differetn vRS's and bought helped my cousin buy one as I was sure it would be a dead cert for a reliable car, since then he has had a large clunk and black fumes etc, I told him it was probably a pipe come lose but the garage said it was a knakered turbo and that it had damaged the oil filter too, so £1,500 later and it still has the same problems, they then diagnose it as a possible lose pipe!

He also had a little squeaking when pulling away etc, and the same garage said to replace the bushes, which he did, I had this on all three of mine and never replaced the bushes and it was fine.

Then he has an intercooler pipe that is broken, £140 later and now he wants to swap the car. Its a low miler with full service history used by a dissabled person with only 60k miles on it and I think the garage have been screwing him over, he just wants to swap it now for something of a similar value.

Is he unlucky or does the garage sound like they are taking him for a ride. It works fine now but he just doesnt trust it, and I am trying to convince him that he should keep it now as he has sorted all of the problems out!

Any thoughts appreciated.

Sorry to say it but the garage sound like right con merchents. Mine was smokey when i first got it, and my mate spotted the loose pipe, £30 odd quid later, problem solved.

Matt

Sorry to hear about your mate...

Sounds like the garage are trying to rip him a new one.

Has he thought about taking it to the main agent?

Personally, I use a VAG specialist local to me and he's very good.

Not the cheapest around but somewhere in the middle.

i suggested a main agent, bt like you said bit more expensive, it seems to be sorted now, so not much we can do about it, shame as its ruined for him what is otherwise a superb and usually reliable car.

the garage sound **** to me. did they initially use vagcom to check faults?

sounds like the garage are pulling his leg, did he try another garage? Personaly id keep the car if its only had one owner who was disabled it sounds like and amazingly good car 60k and not used agresivly!

Sounds like the garage are incompetent/bad ... switching out the turbo then to say "oops, it was the connecting pipe" sounds like a breach of the Sale and Supply of Goods and Services Act ...

If it were me, I'd be onto the garage to reimburse me for the work that was needlessly carried out. Then onto trading standards if no joy.

Disabled doesn't mean the car won't have been thrashed.

to be honest babs no i wouldnt especial on the vrs seats would show up a bit!

and know it doesent mean it wont be thrashed but it may be unlikely

Edited 22 April, 201016 yr by lex2311

your cousin got spanked! Sounds like the lower intercooler hose, if you revved it did it make a louder noise? What did the damaged turbo look like? did he even see it.

Feeling for your cousin though 1500 quid on a new turbo is on the expensive side, i paid £350 for a brand new pd150 turbo and got a dragon tuning box thrown in for good measure!

My turbo went because of a split in the lower intercooler hose but only because i didnt get it fixed.

tbh i wouldnt worry, your cousin shouldnt have been suckered in by the garage.

How much did the bush replacement cost?

And what was the name of the garage???

disabled nowerdays can mean a dodgey foot and thats it used to know a lad who had bad ankles, got one of those astra jobbers ragged the crap out of it.