Hey all computer techs!!

Please help me!

I've just updated my copy of microsoft office last night while working on a power point. I saved it and all was good until this morning, (when I had to hand in my project) arrggh!!

basically, it wont start in safe mode, it will try and repair itself until it gets to a black screen with the curser. I've tried booting from the DVD rom, I've tried all the possible ways of anything to get it started

I've ran all the diagnostics, to check the memory and hard drive no errors were found...

please help!! its on my hard drive and I dont have another windows machine!!!

I've googled as much as i could but even the CTRL + ALT + Delete when the black screen appears doesnt respond?! :(

thanks for any suggestions I'm here waiting

Leon

Does the cursor move? or is the computer totally locked?

I suggest before you go any further you get your data off the drive with a linux live CD or similar.

the curser can move, and its will do all the usual, until it gives me 2 options start normally.... so when it starts it gets to the windows logo but the blue screen flashes too quick for me to read anything, or it goes into the other option to repair as the system did not install the software or hardware correctly? thats when it just starts up and gives me the mouse.

I dont know how I can transfere all the saved filed onto an external hd...? I just need it to work for one more day then it can break!! :'(

ooo the live cd sounds good but it doesnt sound like a cheap option?!

ooo the live cd sounds good but it doesnt sound like a cheap option?!

It's the ultimate cheap option...free

Try Ubuntu

There are instructions for burning it correctly on their website, but it's pretty straight forward.

Once you have it loaded on the live CD, you should be able to access your hard drive and then copy all your files to a USB flash drive or something similar.

Boot off the Windows 7 CD, and when prompted you want to repair this computer using a command prompt.

type chkdsk c:

if it prompts that the disk is clean, then run it again using the option that does the chkdsk anyway. I cant remember what the option is but it will be a / something.

once done type exit and reboot, voila your windows should be working again.

issues like this are usually caused by windows not completing its shutdown properly.

Thanks, I'm downloading it now. because its a 64bit os. shall I dload the 64 bit or will the 32 be fine?

I'd get the files off with a live CD before doing anything with check disk.

I've seen a few hard drives become pretty much unreadable after a checkdisk.

if it prompts that the disk is clean, then run it again using the option that does the chkdsk anyway. I cant remember what the option is but it will be a / something.

chkdsk c: /b

Thanks, I'm downloading it now. because its a 64bit os. shall I dload the 64 bit or will the 32 be fine?

just use the 32bit. 64bit is only really needed when you're actually installing it. Even then it's a pain in the arse trying to find drivers.

Edited 16 June, 201016 yr by softscoop

32bit live CD will be fine as all you're going to be doing is copying your data from the hard disk to a pen drive or external USB hard disk

If you have 64 bit downloaded already that will be fine too.

Have you any USB devices plugged in?

My Windows 7 occasionally doesn't start up, if my iPhone is plugged in.

had to get my data recovered off my hd using linux in the end! :( and got charged!! apparently its a bios virus so it needs to be flashed and formatted etc etc!!! what a pain! at least I have my work so I can go into uni and finish it off onto a disk and hand it in!!

friggin pc!

thanks for everything though, I had spent all night with my friend trying to sus it but we still had no luck!

Leon

Boot off the Windows 7 CD, and when prompted you want to repair this computer using a command prompt.

type chkdsk c:

if it prompts that the disk is clean, then run it again using the option that does the chkdsk anyway. I cant remember what the option is but it will be a / something.

once done type exit and reboot, voila your windows should be working again.

issues like this are usually caused by windows not completing its shutdown properly.

chkdsk / f ,perhaps ? ,or type in help or chkdsk ?( or is it chkdsk / help)

Edited 29 June, 201016 yr by VWD

had to get my data recovered off my hd using linux in the end! :( and got charged!! apparently its a bios virus so it needs to be flashed and formatted etc etc!!! what a pain!

Who said it was a bios virus? I would not expect the machine to boot at all if that was the case....

Who said it was a bios virus? I would not expect the machine to boot at all if that was the case....

If it was BIOS virus, then Linux would not have booted either as the system wouldn't have bootstrapped correctly.

Got to love the bullsh*t some people come out with.

had to get my data recovered off my hd using linux in the end! and got charged!! apparently its a bios virus so it needs to be flashed and formatted etc etc!!! what a pain! at least I have my work so I can go into uni and finish it off onto a disk and hand it in!!

friggin pc!

thanks for everything though, I had spent all night with my friend trying to sus it but we still had no luck!

Leon

Where did you take it? - Linux wouldn't boot either if it was a bios virus... .

Didn't you have a backup on an external hdd?

Edited 1 July, 201016 yr by Robshaw

If it was BIOS virus, then Linux would not have booted either as the system wouldn't have bootstrapped correctly.

Got to love the bullsh*t some people come out with.

Beaten to it

Balls. - Would help if I read the whole thread 1st.

Edited 1 July, 201016 yr by Robshaw

I'd get the files off with a live CD before doing anything with check disk.

I've seen a few hard drives become pretty much unreadable after a checkdisk.

chkdsk c: /b

just use the 32bit. 64bit is only really needed when you're actually installing it. Even then it's a pain in the arse trying to find drivers.

I have never seen a disk unreadable after a chkdsk.....and ive done a few hundred of them over the years. /b? think you mean /r or /f to repair or fix depending where your booting from.

BIOS virus - thats a new one lol

Have you any USB devices plugged in?

My Windows 7 occasionally doesn't start up, if my iPhone is plugged in.

You're probably holding it wrong...

One way to check HDD -Seagate/Maxtor do a copy of POWERMAX -HDD check /repair utility . It'll do a basic check and tell you if there's anything series wrong ,and suggest a more in depth look .Loads off a floppy in DOS .There's even a write zero to all disk or first and last sections .