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GREAT CUSTOMER SERVICE

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haha ive spoke to John quite a bit too

Hi adam sounds like bullboy has had a firm NO and has to pay I've told him to pm me and I will sort :thumbup: dont understand why I had it and other are finding it difficult to get it, it may be that I got the trading standard involved,seems a shame cos he got his fabia after me :wonder:

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Hi adam sounds like bullboy has had a firm NO and has to pay I've told him to pm me and I will sort :thumbup: dont understand why I had it and other are finding it difficult to get it, it may be that I got the trading standard involved,seems a shame cos he got his fabia after me :wonder:

Should make a complaint with Skoda and im sure they'll give it to him for free ... My car will be a MY12 (or whatever it is) so will have the up to date one.

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Should make a complaint with Skoda and im sure they'll give it to him for free ... My car will be a MY12 (or whatever it is) so will have the up to date one.

Definate complaint I contacted skoda headoffice prague,not sure if you'll get the Amundsen+ but you'll definatly get the seven digit discs,the Amundsen plus has to be a little bit more expensive but I am not sure,the firmware is on the disc loads more info, one disc initially withe nav but new discs are massive,bet you cant wait now,think the new nav system is DAB and bluetooth :thumbup:

Aye not sure if i will get the + system but tbh... I ordered the normal one so if I do its just an extra bonus :)! Just want the damn car lol :(

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Aye not sure if i will get the + system but tbh... I ordered the normal one so if I do its just an extra bonus :)! Just want the damn car lol :(

it will be like all the christmas's all rolled into one lol B)

it will be like all the christmas's all rolled into one lol B)

and birthdays!!

Hi adam sounds like bullboy has had a firm NO and has to pay I've told him to pm me and I will sort :thumbup: dont understand why I had it and other are finding it difficult to get it, it may be that I got the trading standard involved,seems a shame cos he got his fabia after me :wonder:

Dealer rang on Friday just to give me an update, she is trying to get hold of Mr Good, left a couple of messages. She hopes to have resolution this week.

To be fair to the dealer they are taking it on for me at this stage. Fingers crossed

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Dealer rang on Friday just to give me an update, she is trying to get hold of Mr Good, left a couple of messages. She hopes to have resolution this week.

To be fair to the dealer they are taking it on for me at this stage. Fingers crossed

the dealers are stuck between a rock and a hard place, its SUK that need to sort it out but hang in there john will make good!!:rofl:

the dealers are stuck between a rock and a hard place, its SUK that need to sort it out but hang in there john will make good!!:rofl:

I'd just go wild otherwise, paying £140 to update a satnav so it works as it should of from day 1 is a bit cheeky...

Mind you, Skoda customers only pay like £400 for the sat nav, polo customers pay £825 :D mwahahaha

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I'd just go wild otherwise, paying £140 to update a satnav so it works as it should of from day 1 is a bit cheeky...

Mind you, Skoda customers only pay like £400 for the sat nav, polo customers pay £825 :D mwahahaha

When I took the Audi A3 in for service,I asked about sat nav guess what he said" well you can spec the sat nav but will not work until you pay us £300 to upload info onto the sat nav"to what I added "FU@@ you" are you kidding me he said "No people usually specc the nav but dont bother for a couple of months then come in and pay the £300", people buy Audi's are mugs!!:giggle:

Well bad news according to dealer, John Good has declined to supply an updated disk to the dealer for me, for free of charge.

My dealer whom took this on, she spoke to John Good and he said that SEBONI your case was not just about the Sat Nav disk and they gave you the disk for multiple reasons ? (i am only quoting what she said).

She suggested to take this further would be for me to contact customer services directly.

Not sure what to do now, if you can help me it would be appreciated.

Comments Please.

OOPPPPSSSS!!! Looks like SUK were doing this on a personal case by case basis...now that it's been on this site and the "cat has been let out of the bag" so to speak, and everyone now wanting the same treatment...they have to "close" down the offer as they'd loose to much money on "freebies" B)

OOPPPPSSSS!!! Looks like SUK were doing this on a personal case by case basis...now that it's been on this site and the "cat has been let out of the bag" so to speak, and everyone now wanting the same treatment...they have to "close" down the offer as they'd loose to much money on "freebies" B)

not sure this is quite true as from reading the other posts there are likely to be only a dozen or so cars affected.

not sure this is quite true as from reading the other posts there are likely to be only a dozen or so cars affected.

That's just the people who are on this site...there might be quite a few others who are complaining, etc., directly to SUK etc., who do not do "Forums"!!!

Anyway...it will be interesting to see what the reason is....oh the machinations of companies!!! B)

I dont mind paying something but felt £ 130 was a bit steep when the disc was released 6 weeks after I picked the car up.

Maybe i can borrow one from someone and do it that way....

Maybe i can borrow one from someone and do it that way....

I was thinking this after all you'll only ever need it once.

I was thinking this after all you'll only ever need it once.

Anyone got one then :)

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I dont mind paying something but felt £ 130 was a bit steep when the disc was released 6 weeks after I picked the car up.

Maybe i can borrow one from someone and do it that way....

they are telling you porkies bullboy,it was only the sat nav issue, PM me please

Bullboy, my email address is [email protected] contact me and well take it from there ok,no problems :thumbup:

Edited by seboni121

Email Sent. See what you think.

Ill be on later tonight.

Paul

  • Author

Email Sent. See what you think.

Ill be on later tonight.

Paul

Paul no sweat we will sort ok :thumbup:

:thumbup::thumbup:

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