Anyone had any experience of this? My air con has died and the replacement parts are on back order. The dealer have stated that they do not know when they will be in, one date has already been missed and the second holding date is also doubtful which means i've been without aircon for a few weeks now. As the aircon compressor has broke only warm air (!) can be circulated in the cabin meaning the car is backing hot when ever the sun is out. As I have two young children we basically can't use the car for long drives and we have a number of things planned that we have already had to postpone due to this, this is also our only car.

Does anyone know if I would be entitled to a courtesy vehicle until this is sorted? With the random weather that we have we can't risk going away with our baby, we have a number of things booked (family days out in other counties etc) and live away from our families so need to travel at weekends.

Thoughts?

I would only imagine a dealer would offer a courtesy car if the fault was a warranty issue.

From your post, I assume that you have your car and it drives OK. It's just the A/C that doesn't work.

It won't hurt to ask, but I doubt that the dealer will give you a courtesy car, when your own car drives OK.

Until about 10 years ago, most cars didn't have A/C. That didn't stop parents driving long distances with their children.

Difference here is when the air con compressor fails, you have no ventilation system, you can't even operate in manually like an non a/c hot/cold dial. There is simply nothing there, it only blows warm air from wherever the intake feed is. The car drives fine and I can put up with this for my commute, but I can't have my family in it, especially not a 7 month old baby who was premature as it is simply too hot inside (over 30 degrees inside today with no way to cool).

I had this two years ago, mk5 golf gti, ac parts on back order which meant virtually no ability to keep the car cool so I put some pressure on the dealer to come up with an alternative vehicle.

They did give me a car with ac, but it was a poxy 1.4... It wasn't much fun for a week away, in fact I would have preferred to have taken the gti.

Difference here is when the air con compressor fails, you have no ventilation system, you can't even operate in manually like an non a/c hot/cold dial. There is simply nothing there, it only blows warm air from wherever the intake feed is. The car drives fine and I can put up with this for my commute, but I can't have my family in it, especially not a 7 month old baby who was premature as it is simply too hot inside (over 30 degrees inside today with no way to cool).

What happens when you set the lowest temp in econ mode?

In econ mode, the compressor is near zero output.

Are you saying it blows air hotter than outside?

The temperature control has zero effect, the system doesn't work. It blows warm air in as I assume it is being heated by some of the vehicle components, however the biggest problem is that at this time of year the sun only has to be out for a few mins and the car temp rockets as the heat radiates through the glass.

I don't wish this to turn in to a big aircon topic in it's own right, was originally after peoples experiences of getting courtesy vehicles due to back ordered parts. As mentioned I can put up with the heat with the window open, but it's not an option with the kids in the car (especially down the motorway!)

Well if it blows warm air in then that will be the same as non air con cars.

If the external air temp is warm then the cold air will blow warm.