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Variable Service

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I had my car serviced last week and noticed that the dealer had stamped the service book but entered the next sevice as due in 10,000 miles or 1 year. I checked the dash display and it said service in 9,600 miles or 363 days.

I phoned them up to say it should be on a variable service, not an annual service. They said I should bring the car back and they would change it. I took it back this morning and the mechanic confirmed it is set to variable servicing. This just looks wrong to me. I'm sure the last time I had it serviced the display said something like 18,000+ miles or 550 days.

The 1st service was at Motorline Dartford at 9,500 miles and 21 months - the 2nd service was at (just opened) Essex Auto Group in Rayleigh, Essex at 17,000 miles and 39 months.

Don't know wether to take it to another dealer to get it checked. According to the service report it has VW504 longlife oil in it. I just don't want the service indicator flashing up in a years time.

Any one else had this problem?

If you paid for a variable service, then go back and kick off. They've set you to fixed without asking you or your instruction.

The dash can be set to variable but if they have reset the light by the dash buttons this will reset to fixed service but doesn't change the dash coding.

SKODA DEALERS are good at doing that :'(

Not where i work we aint..lol

I have had this also, but at least the dealer came clean on it.

  • Author

The dash can be set to variable but if they have reset the light by the dash buttons this will reset to fixed service but doesn't change the dash coding.

Are you saying that the car can be set to variable but the dash display can be on annual? Doesn't the maxidot talk to the car and show what the service interval is. On a variable service the maxidot display is the only way of knowing when the next service is due. Sorry for being a bit dim on this.

Just after checking now and have realised that my dealer has done the same to me..!

And the worst part is I specifically told them to keep the car on Variable..!

  • Author

Does anyone know how to set the maxidot display back to variable from fixed? (the car is on variable). I want to go back to the dealer and tell them how to do it. The dealer is fairly new to Skoda and probably doesn't have the trained Skoda technicians who know how to fix the problem. They want to run a diagnostic check and send their findings to Skoda UK!! Surely it can't be that difficult.

Many thanks,

Edited by Mison

Someone with VCDS can do it for you, but you must be 100% certain the actually did a variable service with longlife oil.

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