Currently sat at Simpsons Skoda getting 4 winters fitted, technician asks me to come through to the garage area.

I have brought them 3 205/40/17s and 1 215/40/17s, as bloody mytyres sent me 1 wrong tyre!

Just had a rant on the phone and now waiting for 1 replacement tyre...

Now running on 2 winter and 2 summer tyres which is far from ideal, but 2 of my summers were on the limit anyway.

Pretty annoyed at mytyres right now, it's gonna cost me twice for fitting now as well as all the hassle of getting them fitted twice.

Grr. Avoid them people.

But surely you would have checked delivered items were correct,and not damaged when you signed for them?

They were labelled correctly, but the sidewall was wrong to the label.

Just a small error then !

I've used them a few times and had not one bit of bother.

Inform them about the fitting costs and see if they'll help out ?

:thumbup: for mytyres - ordered 1st & delivered 9th September

Mike

My Goodyear Ultra Grip 8 tyres arrived today for the Fabia Greenline II.

I ordered with mytyres on the 7th, they were sent on the 8th with arrival expected on the 15th.

So 3 days after ordering they are here!

Checked the sidewalls... all four the same.

Last year the Goodyear Vector 4Seasons for the Yeti took about 4 weeks. 3 days is amazing!

They were labelled correctly, but the sidewall was wrong to the label.

So you are ranting about Mytyres when really it should be the tyre manufacturer you are pi##ed with as they are the ones who wold have labelled them up!

I guess mytyres should have double checked them before sending them out, but pretty sure them come direct anyhow.

I had issue with them, they delivered them to my home address and as there wasn't anyone in to sign for them (there should have been but there was an emergency) they left them outside my door apparently. Of course I got there no tyres, driver had faked my signature it turns out so they sent me another set out.

I had issue with them, they delivered them to my home address and as there wasn't anyone in to sign for them (there should have been but there was an emergency) they left them outside my door apparently. Of course I got there no tyres, driver had faked my signature it turns out so they sent me another set out.

Another not really Mytyres fault though, as it was the courier to blame for this one. Apart from slow delivery, which was probably partly my fault as I waited till it was their busy period before ordering, can't fault service from Mytyres.

We seem to have grown to expect perfection from "at length sellers" - and why not, pity the same track record is not normally achievable from sellers that buy face to face. I have used mytyres twice - summer and winter and it worked out okay. I do totally agree with both of kenny rsell's comments.

I bought 2-off P6000 tyres twice from local tyre places that are independants - so they also buy tyres in from the open market, turned out that Pirelli had done a quick revision of the P6000 round about that time (1996(ish)) and that lead to the rolling radius changing a bit for identical sized/rated tyres - now that should not have happened, but it did, so I ended up with a Cav GSI 4X4 with bigger tyres at one end - exactly what a normal 4X4 car does not like, first tyre place could not get any resolution from Pirelli - so I had to carry the problem, so, as the manufacture date code from the 2-off tyres bought from the second tyre place was more current, I got them to order in another 2-off tyres and they matched the tyres that they had already supplied. So 2-off tyres with about 600 miles on them (went on holiday just after getting all these tyres fitted - but had to stop and remove the fuse that allowed the drive to get to the rear wheels) resided in my garage loft for a few years. So shopping locally can also leave you with a problem.

I think that too many people practise what could be called "devolved responsability".

Edited 10 November, 201114 yr by rum4mo

An update on this.

To be fair to mytyres, the follow up to my complaint has been handled well.

A replacement tyre was on my doorstep a few days later, and the wrong tyre collected the Friday just gone.

After an email explaining that I had lost money due to having to go get the tyres fitted twice, they offered me a 5% refund which worked out of just short of £15, which didn't entirely cover the extra fitting cost (£20), but was better than nothing.

Car is now running properly on 4 winter tyres