well i picked my superb up on the 21st of this month with 10 miles on it its now got 1053 miles on it mine is on variable servicing but will do its 1st service at 10000 though and then do it every 18000 mile from there on

Edited 29 January, 201313 yr by racing boy

You can go through the multidot and reset the service interval yourself - no tricks or codes - it's just there. When I got mine back after the first dealer service it still said the service was due so I reset it myself. However - after the reset it only had a 10000 mile interval to the next service.

Although 'technically' this 10000 mile gap should have been a pollen filter change (ONLY) - the dealership said it wasn't necessary and to reset it myself again. So rather than a service tomorrow I've got another 10000 miles (and a stinky pollen filter?!)

Which is what I said.

You can only reset the car to a fixed regime via the dashboard computer. If you are on a variable regime you CANNOT reset it that way if you want to stay on variable

My Octavia vRS is on variable servicing and had it's first service at 18600 miles ( 17 months old). So the initial oil could have been in the car either 18600 miles or two years.

However what I don't understand is that the next service is then in 365 days (or another 10000 miles) i.e. at 28600 miles. That means the second oil change will be in half the time. Was the variable servicing indicator reset incorrectly baecause it seems out of kilter with the service guide?

As said above, they have changed your service config without your permission. There is no justification for this and its very shoddy practice.

One option you have is to wait for next service in 10k miles, book in and have the work done, but when it comes to paying state that you've noticed that its being serviced a lot sooner than before and ask them to explain why. They'll probably come up with some bullsh*t story and you could refuse to pay. All the evidence is there to show that they have changed the service regime without your permission. Skoda UK will also take a dim view of this.

With any luck if they get a number of people doing this at cost to them they'll stop this underhand practice.

Cheers

Steve

One option you have is to wait for next service in 10k miles, book in and have the work done, but when it comes to paying state that you've noticed that its being serviced a lot sooner than before and ask them to explain why. They'll probably come up with some bullsh*t story and you could refuse to pay. All the evidence is there to show that they have changed the service regime without your permission. Skoda UK will also take a dim view of this.

With any luck if they get a number of people doing this at cost to them they'll stop this underhand practice.

I do understand the feeling behind this suggestion, but I would strongly caution against actually doing it.

Firstly, it is - in itself - another example of an underhand practice that you berate the dealership for.

Secondly, if you do act as suggested and submit the car for work - knowing when you do so that you're not going to pay - you commit an offence under the Theft Act.

I appreciate that it's unlikely to lead to an arrest or prosecution, but surely the better way is to confront the dealer with the suspicions immediately? Perhaps servicing could be carried out at another dealer if the result is unsatisfactory?

Ray

Ray

My Octavia vRS is on variable servicing and had it's first service at 18600 miles ( 17 months old). So the initial oil could have been in the car either 18600 miles or two years.

However what I don't understand is that the next service is then in 365 days (or another 10000 miles) i.e. at 28600 miles. That means the second oil change will be in half the time. Was the variable servicing indicator reset incorrectly baecause it seems out of kilter with the service guide?

What did you pay for: a service under the variable regime, or a service under the fixed regime?

If the former then they have failed to provide you with the goods and services that you have paid for. You are entitled to refund/repair/replacement under your statutory rights. If there really is a difference between long-life oil and normal "annual" oil, then they should at least do the oil change again for you + whatever work is advised for the variable service, and re-stamp the book. If there is no real difference between the variable and fixed service, then maybe you could settle on an agreement with them that the next service will be free +10% discount on parts and labour for life, something like that?

Isn't there always the question, what do the garages get out of variable servicing!? Surely it would be in their best interest to have us all on fixed 12months or 10K servicing, My 2.0 170 Tdi has done like others about 18K between services and has done 76K so has had 4 service and the next one is not due for another 14K taking it to about 90K, so that will be 5 services since new, If I went by fixed 10K servicing it will have required 9 services in that time, I only do 8K a year so by the 12 month servicing it will required 11 services in the 90K, So again surely if fixed servicing is such a good idea and variable isn't so good wouldn't the dealers be trying to push us onto fixed for their own gains, I know Variable servicing is a bit more expensive but that much more!

Mine is on variable service but i did my own change at around 9,000 miles- only £40 and an hours work. I like the idea of paying dealers less (often) but also enjoy knowing there is fresh 507.00 in the sump.

Mine has just had its first service at 18,900 miles and eight months.

Is 19k right or 10k? Who knows. An enormous number of Americans still do theirs every 3k. So I guess it comes down to who you want to believe.

I am completely lost.

I am completely lost.

Columbus broken??