Super hubs are fine now, that said mines in modem mode all the time, purely because I have my own router though, but it does manage just fine when I have run it for a few days.

Never had an issue myself

Just a quick one, showing a little slow http://speedtest.net.../2110725108.png

I get wildly varying results using speedtest mind.

Forgot to mention in last post.What use is there in having sales departments in the UK,who all talk English, when ,although VM have support in the UK,all dialled calls go to a foreign call centre ,where no one seems interested or tell you things will be fine tomorrow, when you find one with a grasp of English.

I find it easier to check the website for errors, usually says if there is a problem or not and an ETA for fixing it. If its a broadband problem I use my phone.

Forgot to mention in last post.What use is there in having sales departments in the UK,who all talk English, when ,although VM have support in the UK,all dialled calls go to a foreign call centre ,where no one seems interested or tell you things will be fine tomorrow, when you find one with a grasp of English.

I've had a couple of snags with Virgin but the Indian support have always been great, no long queues before you get through to someone and then they'll talk you through what you need to do (usually because I've got something set wrong anyway !), personally I think they're great.

Forgot to mention in last post.What use is there in having sales departments in the UK,who all talk English, when ,although VM have support in the UK,all dialled calls go to a foreign call centre ,where no one seems interested or tell you things will be fine tomorrow, when you find one with a grasp of English.

I've had a couple of snags with Virgin but the Indian support have always been great, no long queues before you get through to someone and then they'll talk you through what you need to do (usually because I've got something set wrong anyway !), personally I think they're great.

I gotta agree with Daisy. I had a problem and spoke to the Scottish "help" desk. After spending 15 minutes explaining the problem (re-connection of a box that had been disconnected so long, when it booted up it still had the Telewest logo on it!) basically their answer was "tough, live with it". Called back an hour later and went straight through to India, job sorted within 5 minutes of picking the phone up, no langage problems either. Strange how an indian woman 000's of miles away could fix the problem (politely and efficiently), when a sweaty sock a couple of hundred miles away really couldn't care less, as it was close to going home time.

I gotta agree with Daisy. I had a problem and spoke to the Scottish "help" desk.

Been with Virgin (NTL, Cable & Wireless, Bell Cablemedia) around 15 years and on broadband with them for the last 10 or so. Overall the service has been good, though more issues in the last year or so than all the time before that. UBR issues caused poor upload speeds for six months, but they still sent out engineers to replace the equipment twice and a third time for no apparent reason. Other than for the upload issue (which involved quite a few phone calls) I've rarely needed to get in contact. On the occasions that I have, support (foreign or domestic call centres) have usually been helpful.

Nope...never had a problem with VM other than the phone line played up just once making our phone drop calls sometimes and ring a bit funny. A quick call to customer support in India (which showed up a line fault) resulted in immediate action. Within 2hours a massive cabling truck appeared with two very nice gentlemen in it. They said the fault was a damaged cable in the street. They would replace it straight away, and they meant straight away! Within minutes they had disconnected the old cables to the house, BB & phone lines are linked together (we have fibre optic BB, TV & a phone line) so it was fairly easy. They disconnected us at the cabinet down the road and they pulled new cabling through to our house using the old cables to pull it through. All done is about an hour. Never had any other trouble.

On the point concerning new customers getting all the best deals...that's not true! I thought that too but after phoning them about a particular package they were offering whiched looked brilliant, it was pointed out to me that we were getting the same deal because of our loyalty discount. After doing the sums they were right. Obviously, there are some 'come on' packages they offer to get new customers. But you can't blame them for doing that. BT and everyone else does that too. At the end of the day they do seem to look after existing customers. But it's like anything, if someone has had a bad experience, then you won't forget it.

No problems with virgin at all, and no problems dropping the phone line when we moved house recently. Speed is good and reliable too..

Would the offer be any better than the 6 months half price line rental etc?

Virgin Rocks.

I got the best deal ever IMHO (My uncle works there)

100mb Broadband

2 Tivvo boxes all channels except Sky sports & Movies

Landline with loads of stuff - Never even plugged a phone in

£42 :p

Virgin Rocks.

I got the best deal ever IMHO (My uncle works there)

100mb Broadband

2 Tivvo boxes all channels except Sky sports & Movies

Landline with loads of stuff - Never even plugged a phone in

£42 :p

Alright smartypants don't rub it in

What I didn't say was I have sold the house ... Today and moving to a non virgin area :(

Awwwww, that sucks BIG TIME :'(

Out of the council estate then! lol

Seriously when they were putting cable in York they did the council estates first then stopped lol

Sent from my Galaxy S2 not a Crapple!

certainly isn't a council estate!

Everywhere in Bedford has it except all the developments built in the last 10 Years or so.