What an absolute **** this Derv Doctor is, it really is one of the worst I've heard.

If it was me, I would contact Trading Standards. They will give you advise on how to get your money back (or at least a great proportion of it).

What are you planning doing? Lying down and taking it?

The engine yes pal, but officially knowbody is liable to remove old engine, strip down, swap bits over, and refit it all

theyre being really good about it

Them lads at Darkside developments are really good

What an absolute **** this Derv Doctor is, it really is one of the worst I've heard.

If it was me, I would contact Trading Standards. They will give you advise on how to get your money back (or at least a great proportion of it).

What are you planning doing? Lying down and taking it?

G

Going to take it to Darkside and let them do it. They dont have to do me a good price, but they are, they dont wana leave me high and dry so theyre trying to help me out

Just never going to use derv doctor ever again

I dont think anyone will, bunch of *******!

Lets hope Darkside can get it sorted and dont find anything bodged about. I would still got to trading standards

The engine yes pal, but officially knowbody is liable to remove old engine, strip down, swap bits over, and refit it all

To be honest, I'm not so sure about that - the trader who supplied the engine would be liable for the costs of repairing the engine (or replacing it) as a consequential damage, if it were supplied defective. However, taking a pragmatic approach, if they are only asking a small amount for the work, and seem to be willing/competent, it may be worth it to retain the good will and get your car working quickly...

Hope you get it sorted out soon.

Reading through the posts i was still waitin for someone to point out the engine being at fault. If they didnt supply the engine then it isnt there fault as such.

Indeed. Given the cost of the bill, and the fact the OP didn't say otherwise, I assumed it'd been supplied & fitted by the trader mentioned.

Edited 21 September, 201213 yr by martinch

Hold on a minute,

A company supplied a duff engine, which you got fitted for £2800, when you thought the engine was good, then you find out it was knackered, and now your going back to the company who sold you said duff engine, to pay them to take there engine out that they sold you and fit a new one?!?!

Are you mad?

Id be going radge at the company who fitted the engine for you as you payed a heck of alot of money and got terrible service!

And id be going nuts as you just spent alot of money on an engine that was knackered, i certainly would not be paying anymore money out, darkside developments need to check all equipment before being sold, pressure tested, water tested etc before they sell it, not wait untill the buyer fits the damn thing then realise its knackered.

Or else there making more money off by making you believe there doing you a favour by giving you a "cheap" cost to sort the work that should never have been knackered in the first place.

You are being taken for a ride buddy.

DO NOT pay anymore money out!

I'm confused - we've established the engine was defective. I fail to see how the company that FITTED the engine is to blame. Surely it's the company that SUPPLIED the engine which is at fault. The only way the FITTER would be to blame would be if he sourced the engine in the first place.

Also if it's the head gasket that's at fault, why does the engine need to be changed - surely it's easier just to replace the gasket?

No one is blaming Doctors about the Engine its the dog **** service!!!!!

I don't mean to pile grief onto what is a bad situation for OP, but the biggest mistake was to buy a BARE ENGINE from one company and get another to fit it. Bare engines are usually supplied on the basis that the only warranty you have is a replacement bare engine on the return of a faulty bare engine. Companies who supply bare engines always ensure that they are not liable for any other costs and often only supply trade.

The company who FITTED the engine is not liable in any way. Their PR may be bad, but that's all. If I had replaced an engine, I would have taken a look at the hoses I'd connected, but I'd be sure before it came back in, that it wasn't something I'd done/not done. I would have checked the hoses before it went out. I would still have checked again with the customer present. It's good PR but really that's all it is. Once I was certain the problem was not my responsibility, I sure as hell wouldn't go any further and get myself in the middle of someone else's argument.

If the company who SUPPLIED the engine is offering you a deal to swap engines, then you should take the deal. Make sure the replacement engine is on a 'supply and fit' basis. This means that if the replacement engine fails, you will not pay anything to get that one replaced. Repairing the engine may be an option, but make sure you know what the problem and fix is before you agree. It could be a crack in the head or block.

Sorry

Sorry not been on in a while, my phones been cut off so no internet

Got a coolant pressure test done on it and that seems okay. Next had head gasket check with a giant pippet with blue liquid in, went watery and green which tells us its the head gasket

Car is going to Barnsley to Darkside Developments tomorrow to have old engine removed, all bits swapped over, new engine fitted and my gauges plumbed in mechanically

If for any reason there was a problem with the new engine, then they will supply and fit a new one, for free, as theyve done the work this time

Really sound lads, Ryan there is saying ill get the car back two days later on saturday. So it will of taken two days and not weeks like a certain someone

Just really exited to have her back working as it should

I must be loosing 20-30bhp from this fuked head gasket. Looking forward to seein how she performs

Hope it all goes ok.

Cheers bud, so do i lol

Just waiting for my gauges to arrive so i can wire em up

any news?? all sorted and working?

Get her back tomorow pal. Car went into darside for new engine, did some tests and could find head gasket fault, had a fiddle to see what he could find, faulty fan was one problem apparently.

Anyway they changed the engine but before re-assembling, they noticed the compressor wheel in the turbo was knackered :/ have no ideaaaaaaaaaa how, dosent make sence. But anyway the turbo is being repaired (not at my cost) and i will get the car back tomorow, hopefully lol

Theyve had problems fitting oil gauges though so could do with a little bit of help on them if anyone cares to shed some light?

RIGHT. FINALLY

Car will be back in my hands by Friday, running right, boosting well, with all 3 gauges working

Exited is a massive understatement

Just to clairifie a few things, we did not supply the engine. I only fitted it, it seemed to run fine. But we could not drive the car that far as the gear box was knackered and had no first gear and was dropped off with 5 miles of fuel in it. Every effort was done to make sure all was ok. every hose was removed and cleaned out. we had the intercooler flushed and had to swap every part over from the old engine to the engine we where given. the car ran fine for a couple of days until it over heated and pushed the water out.

on texting me on a sunday night I replied saying that its a major engine fault if its doing that, and said he better speak to where the engine came from as they must have given him some warranty on the unit. And I could not really help him with the engine problem, but would have a look if needed but there was not much point as it was 100% an engine fault.

Later in the week Jakes mum rang me, I said that she better speak to where the engine came from and see what they could do for them, and let me know how they went on. I said really they should pay to fit another engine if its faulty. And that the engine its self was not supplied by me and therefore I cannot do much about it was its not my part of the job thats faulty.

And that if we had sourced the engine we would have just sorted it out no problem, I had only charge 450 to fit the engine the rest was parts and ecu map.

I had fitted 2 brand new garrett pd130 turbos to the car, as the first one was killed after 4 miles as the old engine decided to give up and loose oil pressure. As the car had the sump smashed off the week before then having a turbo fail at 120plus and pump all but a cup full of oil into the intake and exhaust!!

Jake only paid for ONE turbo as I was actually out of pocket by doing the job as an act of good will!

I might have been a little short fused with Jake the odd time, but when been asked when he can collect the car that when the engine is on the floor with a pile of aux parts around it, you can never give a time frame as you never know what can happen.

and my reply to when it would be ready was its like asking me what I was having for dinner next week was in my eyes a fair comparision :think:

I always try and look after my customers as best as I can, and in over 10 years of doing the job I can never think of any issues.

Another thing, on inspecting the supplied engine. I fould that the thermostat and been replaced and the block seemed to contain STOP LEAK, as you would see it in the water. And I informed Jake that this was not a good sign as there must have been some kind of water issue on the car that the engine came from.

Ouch.

That is all.

Just to clairifie a few things, we did not supply the engine. I only fitted it, it seemed to run fine. But we could not drive the car that far as the gear box was knackered and had no first gear and was dropped off with 5 miles of fuel in it. Every effort was done to make sure all was ok. every hose was removed and cleaned out. we had the intercooler flushed and had to swap every part over from the old engine to the engine we where given. the car ran fine for a couple of days until it over heated and pushed the water out.

Everyone is aware that you did not supply the engine gav. The car had more than 5 miles fuel in it, it had 10 when i collected it from you. If your blaming the fuel level on NOT testing a car properly then that's outrageous If need be put fuel in then bill me for it. Thats no excuse. And the gearbox was and isnt 'knackered'. the linkage was loose. Darkside managed to fix it in 5 mins. Again, no excuse. I managed to drive the car round with the dickie first gear, again no excuse

on texting me on a sunday night I replied saying that its a major engine fault if its doing that, and said he better speak to where the engine came from as they must have given him some warranty on the unit. And I could not really help him with the engine problem, but would have a look if needed but there was not much point as it was 100% an engine fault.

Which i did do. And you only 'offered' to have a look after i mentioned it to you a day later! You never offered untill i mentioned to you could you not have a look, to which u stumbled with your words and told me its something that you might be able to do. Initially you never offered, just imidiatly pointed the blame finger

Later in the week Jakes mum rang me, I said that she better speak to where the engine came from and see what they could do for them, and let me know how they went on. I said really they should pay to fit another engine if its faulty. And that the engine its self was not supplied by me and therefore I cannot do much about it was its not my part of the job thats faulty.

And that if we had sourced the engine we would have just sorted it out no problem, I had only charge 450 to fit the engine the rest was parts and ecu map.

You told me to go and source an engine! They were your instructions to me

I had fitted 2 brand new garrett pd130 turbos to the car, as the first one was killed after 4 miles as the old engine decided to give up and loose oil pressure. As the car had the sump smashed off the week before then having a turbo fail at 120plus and pump all but a cup full of oil into the intake and exhaust!!

The sump was smashed off months ago, not just before you got it

Jake only paid for ONE turbo as I was actually out of pocket by doing the job as an act of good will!

I never said i had paid for two :think:

I might have been a little short fused with Jake the odd time, but when been asked when he can collect the car that when the engine is on the floor with a pile of aux parts around it, you can never give a time frame as you never know what can happen.

and my reply to when it would be ready was its like asking me what I was having for dinner next week was in my eyes a fair comparision

I always try and look after my customers as best as I can, and in over 10 years of doing the job I can never think of any issues.

Short fused is an understatement Gav. You were rude, cocky ignorant, didn't give a **** about me or my situation. Your customer service was absoultly dreadful, in fact, non existent You phoned me ONCE, yes ONCE, and why was that? To discuss the bill and tell me how much i owed you. Even the missus picked up my phone when you were ringing and thought you must of rang me by mistake in your pocket or something because the whole time you had my car i didn't get one phone call

You had already apologised to me about your ****ty comment about 'asking me that is like asking me what im having for dinner next week' as the question has no relevance what so ever, so please dont now make out that it was okay to speak to me like that, and then slam the phone down!! Just damn right rude and sarcastic. You dont speak to a customer like that. Not only are you spose to be a grown man but your also a business man (apparently) and you were acting like a child!

Edited 6 November, 201213 yr by JakeSVRS

popcorn please

.....and a fizzy drink as well.

I think I spoke to you more than once, seen as we spoke a number of times. As I said, the car ran fine when it left, and the next morning did not need any water. So how can the engine been faulty be my problem??

I think I was very fair in what we charged you for and I told you I thought it was wrong for the engine supplier not to replace it free of charge for you, seen as it was there product that was faulty not mine, They also knowingly supplied a Golf/A3/Leon ASZ engine for you to fit into a Fabia when the cam belt tensioner set up it different and there is a taped hole missing in the block for the Fabia tensioners.

The gear linkage on the top of the gearbox was not causing the problem when it was here as it would select 3rd, 5th and reverse no problem and it was trying to push into first but the link into to box would not move any more.

Some of the delays on the car were due to the really poor state the car came in and we had to check every thing as we did not trust any aux on the car! All the intercooler pipes were held up by cable ties the inner wing was stoved in and all the front bumper was held on by two M10 bolt hanging out the side of the bumper.

There was wiring damage to the alternator and loom damage in other areas, no vacuum sphere, EGR cooler pipe snapped off.

I'm getting a slagging off an I'm not the one that made you pay them to replace there faulty goods??

My point is is you didnt do sufficient tests to check the engine was in n running well because if you had, it would of over heated on you as it did to me

I asked you what engine to get and you told me get either, an ASZ is fine you said

And please explain how the hell it makes a difference to you that my inner wing is creased and my bumper is held on with two bolts. What does that matter to you really? Madness. If anything it should make it easier as the bumper is a piece of **** to remove

I dont wana argue back and two on a forum but as your gradually publicly humilating yourself im not going to just ignore you

If I had driven the car more that 5 miles, after we warmed it to full temp in the workshop. and say it had over heated and pushed the water out. What difference would it make? Its still the engine that's at fault! Not how it was fitted :S

Love to see your ignoring my questions

Just making excuses now