My Fabia VRS mkII is due its 2nd service in November and the main dealer want £175. My friend owns a garage which only services/repairs VAG cars and uses genuine parts - and the same service will cost me £110.

I rang my main Skoda dealer advising them that I'm not going to pay £65 more for the exact same service. They are now saying I will invalidate my warranty if i choose to go with my friends garage.

Didnt the trading standards get involved in this sort of fiasco several years ago saying as long as genuine parts are used then the warranty cannot be invalid?

Just need to know where I stand on all this as I have another 18 months warranty left to run on the car and I have already fallen out with my main dealer over several issues since having the car in March '12.

Any help much appreciated.

http://www.skoda.co....ng-a-skoda.aspx

The 20,000 mile Inspection Service (2 year service), does include them doing an Inspection & report.

You could get it down a few pound maybe with them.

I was quoted £177 with Washer Fluid, & they took £4 environmental charge for Filter/Oil disposal.

(also got one chrome wheel with corrosion inspected and approved for replacement at that service)

I paid £173 to keep a car in warranty,

but its not going to them to get its 3 year service before the warranty is out.

I got a nice big check list of things checked, not much done or any adjustment tho.

It did leave the Dealership with not enough oil after the oil and filter change.

& they wrongly set the next service interval & i never looked in the Service book they handed me back.

They failed to fill that in.

All reported to Skoda UK, since really they did not give a toss at the dealership.

You can have your service gone at your VAT registered garage using the correct part.

Oil Filter, plug washer & Pollen filter,

& if anything is picked up that is a Warranty issue, then go to a Dealership to get that checked and repaired/replaced.

george

report them to skoda for saying it will invalidate your warrenty, as long as its done using original spec parts, to the same standard your warrenty stands.

Thanks very much

Get the car serviced at your mates garage, you will not invalidate the warranty. However, once out of warranty you will lose any future goodwill contributions from Skoda. Say for example the DSG box starts playing up, then you'll have to replace the whole thing yourself rather than go say 50/50 with Skoda. Also at P/Ex time you usually make the car more desirable having a full main dealer history.

Sadly its getting to the stage that the way to make a used vRS more desirable is Fill the tank with petrol.

Skoda could say what the high usage problem is with some cars, the cause

& what they really intend to do about it.

?? Any idea what Skoda do intend to do??

They appear to be offering new engines but the warranty on them ends with the car warranty at 3 years,

& thats with good customers getting services.

Do they really very often go 50/50 on gearboxes with customers after the 3 year Warranty is out?

Nice touch if they do.

Or is that when they know the fault was known and they should go 100% and the customer 0% ?

george

Do they really very often go 50/50 on gearboxes with customers after the 3 year Warranty is out?

Nice touch if they do.

Or is that when they know the fault was known and they should go 100% and the customer 0% ?

george

it varies, depending on how loyal you have been over the years to the brand. you may get more or less, so support your dealer and it will pay off if you have issues out of warranty. When my old PD Octavia had minor issues out of warranty, the dealer supplied the parts to me free of charge and I fitted them myself.

You can get it serviced at any VAT registered garage and you don't have to use genuine parts, however the parts have to be of equivalent quality and it will be up to you to prove it in the event of a related warranty claim.

Any claims after the warranty has expired are classed as 'Goodwill' and payments/contributions by Skoda are considered on a case by case basis. One important factor which they take into account is your loyalty to their dealer network, have a non dealer service and they won't give any goodwill.

The cars are sold with a 2 year unlimited mileage warranty from the factory, which is extended to 3 years/60,000 miles by Skoda UK. If parts are replaced under the warranty it doesn't alter when the warranty on the car expires.

For the sake of £65 on a complicated car like a Fabia 2 VRS which have known issues, I wouldn't want to put the possibility of any goodwill from Skoda at risk.