If you are not meant to use the available performance then why do they quote 0-60 times.

Just spoke to a mate who is an Audi tech. He has replaced a few on various tsi engines not just the 2.0 . Says it's quite a job so imagine it wont be cheap if you want tensioner changed . He's not aware of any updated tensioner but going to check and let me know. Interestingly he said they wouldnt care if car was remapped as that cannot cause the failure. Yet again comes down to the dealer!

Hi All,

Just a little update....

I now have a copy of the Skoda Technical Product Information, detailing the exact fault with my car... The fact that they have known about the fault since June 2012 at least (thats the latest revision of it anyway, not sure how long before they knew about it)

My dad is off to the dealer who has my car today, to test the tensioner himself (following the instructions in the TPI) as we do not believe the dealer has carried this out themselves, or has and is not telling the whole truth....

Watch this space.... Further updates soon!

Thinking about it again... The tensioner operates on a ratchet system such as serrations on a knife blade if you know what i mean... If the tensioner serrations have worn away at any point along its length, it could have re-tensioned again on one of the not worn out serrations thus showing now as being in perfect working order.... The tensioner needs stripping to confirm there is not internal damage.... Which obviously has not been done!!!

This is why I do not like main dealers.... Fitters not mechanics!

If you didn't race, just watched and the dealer did that to you, I hope they go down faster than an unsinkable ship after hitting an iceberg in the Atlantic.

erm, not me that was at santa pod, old fruit.

I enquired and my dealer said the updated tensioner WAS available (think it was about £100 or so), was on it's FOURTH version (guessing that would make it a third revision), and it would obviously incur labour charges to fit.

Sorry was using your comment as which dealer, not assuming you were

erm, not me that was at santa pod, old fruit.

I enquired and my dealer said the updated tensioner WAS available (think it was about £100 or so), was on it's FOURTH version (guessing that would make it a third revision), and it would obviously incur labour charges to fit.

Is there any guarantee that the revised tensioner cures the issue?

http://www.hstuning....roducts_id=3619

http://www.ecstuning...ming/ES2162745/

The uprated tensioner is this one: http://c1552172.r72.cf0.rackcdn.com/299865_x600.jpg

Edited 29 November, 201213 yr by jmf

Is there any guarantee that the revised tensioner cures the issue?

They knew nothing of it so didn't say. They knew I come on here though and did the usual 'you shouldn't believe everything that's said on forums' line. Bloke who said it is a nice enough guy, but seems to know relatively f*ck all about any intricacies regarding skoda vehicles, just general stuff.

One of the company cars at work had a failed tensioner that lunched the engine. Skoda covered 70% of the cost which wasn't too bad.

It was about two years old but had done more an 60k at time.

Should have checked my facts it appears the S3 is still running the TFSi.

Finally we have confirmed that the tensioner is faulty!!!!

It took us to go to the dealers ourselves and show the mechanics the fault, but finally we have both arrived at the same conculsion..... The tensioner is fecked! :-)

Now just got to wait and see what Skoda offer in the way of fixing it.

The first bit of good news in a long time!

I now have a copy of the Skoda Technical Product Information, detailing the exact fault with my car... The fact that they have known about the fault since June 2012 ..

Do you have the details of that TPI?

At least thats some good news

Finally we have confirmed that the tensioner is faulty!!!!

It took us to go to the dealers ourselves and show the mechanics the fault, but finally we have both arrived at the same conculsion..... The tensioner is fecked! :-)

Now just got to wait and see what Skoda offer in the way of fixing it.

The first bit of good news in a long time!

Hope they sort it out to your satisfaction. I wonder if they'll make you an offer providing you sign a confidentiality clause to stem any possible claims flow! Now doubt you'll let us know what you can when you can.

Who's the dealer?

All the best

Ade

Finally we have confirmed that the tensioner is faulty!!!!

It took us to go to the dealers ourselves and show the mechanics the fault, but finally we have both arrived at the same conculsion..... The tensioner is fecked! :-)

Good news, but Jesus! What was the dealer messing about at before you went in and showed them where to look!?

Good news, but Jesus! What was the dealer messing about at before you went in and showed them where to look!?

You do have to wonder don't you. It doesn't inspire confidence when a master tech or main dealer can't work out what's on a piece of paper (or screen) in front of them.

Tech is the word - you need an old fashioned mechanic for this sort of issue, computer or GFF can't find this kind of failure

Paul

Finally we have confirmed that the tensioner is faulty!!!!

It took us to go to the dealers ourselves and show the mechanics the fault, but finally we have both arrived at the same conculsion..... The tensioner is fecked! :-)

Now just got to wait and see what Skoda offer in the way of fixing it.

The first bit of good news in a long time!

Nice to hear this. Lets hope they resolve it to your satisfaction.

It concerns me that people are paying 72 per hour ( at least that's what this dealer charges) for this sort of service, if I wasn't pretty handy with cars someone would be footing a £4200 bill for something caused by a manufacturing fault!

It also concerns me somewhat that the main dealer removed my number plate because he needed a straight edge!!!!!!!!!

Real mechanics don't seem to exist in main dealers anymore! Only fitters!!

Whether I believe the mech or not, he said he tried the test several times without fault, seems strange though that when we pressed on my tensioner it shot straight back into its housing, the ratchet mechanism was completely screwed!

I'm also faced with another issue now, I want my old engine back, was theft told it was an exchange engine and that I would have to pay for the old engine to be returned to me. At no point was I told that this was an exchange engine, so we consulted citizens advice and was told that they have no right to keep the old one if there is nothing in writing stating that it was an exchange engine.

I have also been told that the new engine has a 1 year / 12000 mile warranty, according to the Skoda warranty book all genuine Skoda parts come with a 2 year unlimited mileage warranty! This along with the return of my old engine will be brought up with the dealers tommorow!,

So invredibly unhappy with Skoda UK customer services and the main dealers, it's an absolute joke!

Further to the above, I was under the impression a brand new engine was being fitted in my car, it would appear this is not the case!!

The only reason I opted for a new engine through the Main dealers is because at least with a brand new unit I would know the history, as I hate not having a complete service history.

If I had known it had been a recon unit I would have got one elsewhere, in fact I could have bough a delivery mileage engine from Jim at awesome GTI for half the price!

The other TSI engines that have had problems have all been replaced with new units, not recon.

The other TSI engines that have had problems have all been replaced with new units, not recon.

Dont take this the wrong way, but how do you know it was a "new" engine, and not a recon unit?

Most people wouldnt want there old engine back, so the argument probably isnt happening with everyone else as there just glad to get there car back and not have to dispose of a knackered engine..... From the Email i recieved from Skoda UK it sounds like any engine ordered is supplied as a recon unit.

Is it not pretty common practice to replace with refurbished parts?

Anyway I'd keep stamping your feet. It's not unexpected that the dealer and Skoda are trying to minimise their losses by taking the old engine back to refurbish.

I'd start to murmur about going to the press about the TSI engine. The idea of negative press is quite good for oiling the wheels of large businesses.

Is it not pretty common practice to replace with refurbished parts?

Anyway I'd keep stamping your feet. It's not unexpected that the dealer and Skoda are trying to minimise their losses by taking the old engine back to refurbish.

I'd start to murmur about going to the press about the TSI engine. The idea of negative press is quite good for oiling the wheels of large businesses.

Yeah it is pretty common place, but I was never told it was a refurb unit, and I always wanted the old engine back (for my own reasons)

I am paying £3800 (discount price) for a used engine effectively, surely that is brand new engine money.

Besides, it would seem (to be confirmed) that because it is a refurb unit I am only getting a 1 year / 12000 miles warranty.... All genuine Skoda parts come with a 2 year unlimited mileage warranty... Taken from Skodas own Warranty guidelines.

Yeah I will be kicking up a massive fuss, and will be going to press if i dont get what i want / am legally entitiled to.....