Yeah, not sure I could recommend Orange either. They've got a pretty bad call centre setup in my opinion. Also they do deranged things like authenticating their UK LLU customers on a RADIUS platform based in France, via VPN, for no better reason than a retarded policy from France Telecom.

Really cant fault my Virgin Media connection, 10 years and a handful of minor downtime at most, plus just keeps on getting faster and faster.

After all the advice you pick Talk Talk, the worst provider for everything ever.

Really cant fault my Virgin Media connection, 10 years and a handful of minor downtime at most, plus just keeps on getting faster and faster.

After all the advice you pick Talk Talk, the worst provider for everything ever.

Actually, although TT is very VERY bad at most things; their telephone service has always had a fairly good reputation, with only the unreliable billing department letting them down.

Not that I would touch ANY of their services with a barge pole!!!

Currently I am looking at Xilo for the BB and ICUKhosting for the phone line, Xilo do a great phone & BB package, but it is not available on my exchange.

I'm on BeThere and so sadly will probably become part of Sky. Apart from a recent issue when they re-ranged their network and fixed IP customers had to switch to using DHCP, which resulted in my stable DrayTek router dropping the connection every hour (on DHCP lease expiry) - they have been very good - the Eastern European support desk are excellent. We also use their phone service with the included international phone calls to family in Canada and Spain.

Had to revert to using the BeBox on their new network - but as mine was a very old on they sent the latest version through and we gained 3Mb/s over the old DrayTek and now have a rock steady 11MB/s connection - sorted.

Office connections are Zen FTTC and I have two of them - very reliable as long at BT don't have any cabling issues. Tech Support from Zen is top notch - but I guess I pay for that.

On a Sky LLU exchange so if we are going to be part of Sky may look at FTTC with them, depends on what kind of phone deal they can do. BeThere is £34 for the BB & phone including 24/7 calls to fixed landline and International (mobiles even included in Canada - go figure).

Paul

I'd seriously recommend ditching your scruples on this one and just getting Sky. They're an excellent ISP. I've got their fibre offering and it's superb. I've only gone for the 40mbit, not the 80, but it's plenty fast enough. No rate shaping, no limits. Just solid 4.5MB/s downloads all day.

4.5mb/s? on fibre?

I'm on plain ADSL with TalkTalk and, just checking my results on my Speedtest app on my phone, I've had 8.7mb/s before and lots of results in the mid 6s before.

In my experience, TalkTalk are great at selling things, not so good at resolving problems. The latest one is a problem with Airprint, but that's another thread (literally).

Well, what can I say, I got the 'go live' date wrong and it's actually today and here I am with TT as my ISP.

As I said earlier we've been with TT for the phone for about 5 years and I haven't been disappointed, the deal I got with the broadband has actually worked out cheaper than I was paying just for the phone so, on top of my £13 p/month saving from leaving o2 I'm £1 p/month better off from TT for 12 months and then after that still over £10 better off overall.

We're out in the sticks so having BB is a plus and TT are one of only 3 LLU suppliers here, the others being o2 & BT. Speeds are on a par with o2 so I could ask no more.

I'm not saying TT are the holy grail but I can't really fault them other than their call centres which leave a lot to be desired but then, so do many call centres. If I were a gamer or a big downloader then the speeds of around 2meg might be an issue but I'm neither so I'm happy.

4.5mb/s? on fibre?

I'm on plain ADSL with TalkTalk and, just checking my results on my Speedtest app on my phone, I've had 8.7mb/s before and lots of results in the mid 6s before.

In my experience, TalkTalk are great at selling things, not so good at resolving problems. The latest one is a problem with Airprint, but that's another thread (literally).

That would be a 45Mb/s result on Speedtest, what you would expect from a 40meg fibre connection.

4.5mb/s? on fibre?

I'm on plain ADSL with TalkTalk and, just checking my results on my Speedtest app on my phone, I've had 8.7mb/s before and lots of results in the mid 6s before.

In my experience, TalkTalk are great at selling things, not so good at resolving problems. The latest one is a problem with Airprint, but that's another thread (literally).

I think there may be a confusion of units. I read it as Nick talking megabytes per second (MB/s) for downloading a file and you're talking megabits per second (mb/s) for the connection speed? That would put Nick's connection speed at around 36 mb/s.

Could be wrong though

Chris

Edited 26 March, 201313 yr by ScoobyChris

You're not wrong Chris

I think there may be a confusion of units. I read it as Nick talking megabytes per second (MB/s) for downloading a file and you're talking megabits per second (mb/s) for the connection speed? That would put Nick's connection speed at around 36 mb/s.

Could be wrong though

Chris

oops.....

I'm on BeThere and so sadly will probably become part of Sky. Apart from a recent issue when they re-ranged their network and fixed IP customers had to switch to using DHCP, which resulted in my stable DrayTek router dropping the connection every hour (on DHCP lease expiry) - they have been very good - the Eastern European support desk are excellent. We also use their phone service with the included international phone calls to family in Canada and Spain.

Had to revert to using the BeBox on their new network - but as mine was a very old on they sent the latest version through and we gained 3Mb/s over the old DrayTek and now have a rock steady 11MB/s connection - sorted.

Office connections are Zen FTTC and I have two of them - very reliable as long at BT don't have any cabling issues. Tech Support from Zen is top notch - but I guess I pay for that.

On a Sky LLU exchange so if we are going to be part of Sky may look at FTTC with them, depends on what kind of phone deal they can do. BeThere is £34 for the BB & phone including 24/7 calls to fixed landline and International (mobiles even included in Canada - go figure).

Paul

I looked at Zen, but their call charges on their P&I package for China/China Mobile are just way too high, about 4 times what I am paying now.